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Jira Office

Location:
Bettendorf, IA
Posted:
September 18, 2020

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Resume:

Durga

*****.****@*****.***

617-***-****

Summary Qualifications

Experience and Skills Summary:

Around 9 Plus Years of experience as a Software Quality Assurance in Manual and Automated Testing with strong emphasis on testing Client-Server and Web Browser based and Desktop Applications

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Career Summary:

oExperience in working with Software Development (SDLC) and Software Testing Life Cycle (STLC) models - Waterfall, Agile/Scrum.

oExperience in Agile methodologies working environment, Scrum meetings, Sprint planning meetings and Retro's.

oExpertise in writing Test Strategy, Test Plans, defining Test Cases, Traceability Matrix.

oExpertise in performing business function tests at various stages of SDLC like Unit, Integration, Functional, System, Graphical User Interfaces (GUI), User Acceptance, Regression, End to End Testing, Load/Stress, Security, Accessibility testing, Black Box Testing, Smoke Testing, Performance, Ad-Hoc, Black box, Positive and Negative testing.

oStrong experience in TDD (Test Data Driven), Keyword driven and Page Object model approaches.

oExperience in testing XML requests and responses of web services using SOAP UI.

oExperience in creating automation framework along with developing executing and maintaining automation testing script with Selenium Web Driver

oExtensively worked with Version Control Systems CVS, SVN (Subversion), GIT.

oUsed Kubernetes to orchestrate the deployment, scaling and management of Docker Containers and

Worked on cloud-based servers like AWS, AZURE

oExperience on CA Lisa Automation using Java Script programming and Knowledgeable understanding on CI/CD testing methods like Jenkins, Docker etc and Used bulid tools like Mave,ANT.

oPerformed functional, regression testing, support UAT, Pre-Go Live Go Live testing

oExperience in Data driven Testing, Cross browser testing and Parallel Test execution using Selenium WebDriver, TestNG and selenium Grid.

oExperience working with Guide Wire Policy Center/Billing Center.

oExperience in API testing and experience with JavaScript

oKnowledge in SAP CRM and SAP ERP System testing

oExperienced in using POSTMAN and REST-assured for RESTful Web services/REST API testing.

oStrong Experience in Java Programming, Selenium WebDriver, JUnit and TestNG.

oExperience in backend testing using SQL queries on Oracle, SQL Server and experience on writing SQL statements using TOAD and SQL developer, PostgreSQL and SQL Server Management Studio.

oExtensively used ALM/TFS/ Quality Center /Test Director, MTM, Jira, SharePoint for requirements tracking, defect tracking, results and status reporting and TTP (Test Track Pro) Rational Test Manager and IBM Rational Clear Quest and JIRA, SharePoint, Version One.

oBasic knowledge in Linux/UNIX commands and Specialized in testing WINDOWS, UNIX and MAINFRAME environments.

oDocumented test cases and Reported bugs using Team Foundation Server TFS, MTM, Test Track Pro and Quality Center, qTest and ALM.

oExperienced in using Maven, Git, JIRA, Bitbucket/GitHub, PUTTY, WinSCP

oExperienced in re-produce reported potential system bugs by end users and create defect items for confirmed bugs in RTC.

oUsed project management and defect management tools like JIRA, TFS, or Rally, RTC,ADO

oPossess expert level of understanding of WSDL, XSD, Schema, DTD, XML documents for Web Services Testing.

oExperienced in creating/maintaining Test Logs, Summary Reports and Ability to translate functional and non-functional requirements into test plans

oKnowledge of Amazon Elastic Compute Cloud (EC2),Azure Devops and Google Compute Engine (GCE), Microsoft Azure

oGood Experience with Microsoft Office Suite – Microsoft Word, Excel, PowerPoint, Visio and MS Access and Experience with Excel including VLOOKUP, pivot tables, and basic formulas.

oInvolved in testing web applications in various browsers like Mozilla Firefox, Internet explorer, Chrome and Safari, Netscape navigator.

oResult oriented and a quick learner with excellent Communication, Presentation, Problem- Solving, documentation, Analytical, Organizational and Interpersonal Skills and Trouble-Shooting, Debugging skills.

Education and Certifications

Bachelor of Technology (B. Tech), Hyderabad, India

Technical Skills

Software Methodologies

Rational Unified Process, Agile SCRUM, Waterfall Model.

Test Management/Automation Tools

TFS, MTM, Quality Center 11ALM, Test Track Pro, ETL, Microsoft Team, Jira, Foundation Server (TFS), MTM, IBM Rational DOORS 9.3, QTP 9.2/9.5, UTF LISA, qTest, SeleniumWebdriver, SOAP UI, SharePoint, GIT, Version One,FTP,Firebugs,Bugzilla,Selenium WebDriver,EclipseIDE,QTP JUnit, Selenium RC, Test NG, Maven, RTC

Web services

SOAP UI, RESTFUL, Postman, Ryver, swagger

Version Control tool

Visual source safe, Clear case

XML Technologies

XML, XSD, WSDL, XPATH, DTD

Containers

Kubernetes, Docker

Mainframe

MVS, CICS, COBOL, JCL, DB2, QMF, SPUFI, FILE-AID,AMT

Operating System

Windows XP/2000/2007/2008, Windows Vista, Windows 7, Mac iOS, Android OS

Documentation

Traceability matrix, Defect Summary Reports, Test Case Document, Ambiguity tracker, Test Plan, Test Strategy

Third Party Tools

Jams,Onbase,Kofax,Systemfrontier,ServiceInsight,Service. Pulse,Redgate,Beyond Compare

Database

Oracle, MSSQL, SQlServer2005/2008, MS Access, DB2, TOAD, SQL 20008, Document DB, POWER BI,NO SQL, MongoDB, RabbitMQ, Dbeaver, PostgreSQL

Programming Language

C, C#, SQL, .Net, PL/SQL, UML 2.0, JSON, Groovy, JAVA 6.0, ASP, COBAL, HTML, CSS, AJAX, XML, Shell, Java Script, VB Script, XPath, XQuery, selenium, COBOL, DB2, VSAM, GIS Mapping and ArcGIS

Other

MS Office (Word, Excel, PowerPoint), AS/400, Business Objects, Informatic, Visual Basic, Developer 2000, Power Builder, Power Point, MS Project, UDDI, Microsoft Power BI, SharePoint, PUTTY, WinSCP

Professional Work Experience

Baxter International (Health care company), Milwaukee, WI Jan’2020 Date to Till Date

Bullseye Gateway is intended to facilitate communication with a variety of medical devices and healthcare information systems. Bullseye is a software platform that receives, stores, displays and transmits data to and from registered medical devices and connected healthcare information systems and The product will be focused on the distribution of the Dose IQ BDL (Binary Drug Library) files, Syringe lists, and Auto-programming orders for electromechanical devices involved in infusion therapy. The system will have the ability to distribute firmware and configuration updates for identified devices. The customer will also have the ability to view the status / version of files sent through the gateway to be connected devices and tested Evo IQ and NPP devices and Evo IQ and Novum IQ Gateway also allows wireless transfer of an approved drug library to all connected infusion devices

SR. QA Analyst

Responsibilities:

Design, build, maintain and test applications to improve patient outcomes and patient safety.

Analyzed Business Requirements Documents to get better understanding of the system both on technical and business perspectives Completely Analyze business requirements and convert them to QA requirements

Worked closely with engineers, Product Owner and other stakeholders throughout the full software development lifecycle and be involved in the continuous improvement of our software

Gathered Business Requirements and documented findings for Gateway project and Gateway allows an operator to transfer device data files through a wireless network info a supported device

Involved in Test Plans and Test Cases through evaluating Business Requirements, User Stories, Acceptance Criteria or through interaction with product stakeholders and developers.

Designed functional, non-functional and integration tests for new system releases and enhancements

Used POSTMAN API test automation tools to record and/or implement for repeated execution and tested API’s using POSTMAN and Swagger and executed scripts in cloud-based API platform

Maintain the product specification, user manuals, release notes and related external documentation in Jira and Confluence .

Make recommendations to improve processes and be analytical and methodical in your approach to new problems

Responsible for creating traceability matrix, Validation drug files Summary Report performed in Excel,CSV,PDF

Bullseye CLI uses the Docker, Kubernetes, AWS, and Helm API’s to interact with the gateway and Pods run one or more containers and Message broker tools used for RabbitMQ and MQTT.

Interacted with end users to gather business requirements and information and transcribe them into validation requirements

Tested Mapping Infusion Events from ExtCom3 to HL7 and Alarm from ExtCom3 to HL7 and tested Patient Mapping and Verified Viewing the pod’s logs using “kubectl logs chartmuseum-chartmuseum.

Used project management and defect management tools like JIRA, TFS, or Rally.

EVO IQ and Novum IQ devices allows automated transfer of events, such as alarms, alerts and device status, from supported devices through a wireless network to facilitate access to the data for report generation

Documented requirements, Functional and Regression, Accessibility testing,UAT test cases in ALM and defects in Jira and Documents stored in Jira Confluence and Knowledgeable in HIPAA,HL7compliance.

Used TFS and MTM, ADO(Azure DevOps) tools to enhance software quality with built-in defect and change-tracking capabilities and TFS is the most tightly integrated into Visual Studio.

Completely involved in the functional, integration, end to end and Regression testing of the application and Tested web services using Post Man, Swagger and HTTP requestor tool to run WEB API test cases and Validated WSDL files against Schema document using JSON/XMl .

Worked Kubernetes to orchestrate the deployment, scaling and management of Docker Containers and

Worked on cloud-based servers like AWS, AZURE Devops

Good interaction with developers, managers, and team members to coordinated job tasks and strong commitment to work.

Work closely with different stakeholders (UI developers, backend developer's product owners) to develop best practices, make architectural decisions and define platform standards to design and optimize micro-service-based applications

Documented bugs with all pertinent details including steps to reproduce the problem with clarity

EVO IQ and Novum IQ devices allows an operator to create reports detailing the events that are related to operation of the device and Gateway allows devices to be registered on the system.

Responsible for writing the PostgreSQL and SQL Queries using Joins to retrieve the data and used SQL server Studio Management and Message validation tools used like MQTT broker, MQTT .Fx and Rabbit MQ.

Bitbucket is a version control hosting service designed to work with Git. It is where developers store, or back up, their files along with the files’ history and Version control used tools like Git, GitHub, Bitbucket

Ensure testing is conducted in an effective and risk balanced fashion

Responsible for troubleshooting, issue diagnosis and propose appropriate regression tests to prevent re-occurrence of issues.

Modern Woodmen of America (fraternal financial),Rock Island, IL June’2017 to Dec’2019

Modern Woodmen of America is a member-owned fraternal financial services organization and Modern Woodmen's main product lines are life insurance, annuity and investment products designed for the family market.

SR. QA Analyst

Responsibilities:

Analyzed Business Requirements Documents to get better understanding of the system both on technical and business perspectives Completely Analyze business requirements and convert them to QA requirements.

Worked in the agile environment with frequently changing requirements and features set. Prepared Test Plans, Test Scripts and executed Test Cases based on functional specifications and user requirements.

Participates on Sprint Review, Demo, and Retrospective session at the end of the sprint and present the Demo to management, team

Used TFS and MTM, ADO tools to enhance software quality with built-in defect and change-tracking capabilities.

Involves the ongoing migration of a Cisco AMT Cobol mainframe application to the web/.Net

Tested Sandbox environment customized the Salesforce application as per the client's requirement

Actively participated in daily stand-up meetings and bi-weekly sprint meetings as part of Agile methodology

Used TFS to upload all the requirements and test cases, test scenarios, log the bugs, and create the user stories and execution.

Creating and testing Salesforce CRM Workflows, Approval Processes, Validation Rules and Sharing & Security rules.

Worked with a team of test engineers on medical devices and equipment and Identified and evaluate software risks and risk mitigations.

Involved in creating automation test scripts using selenium built in Eclipse.

Discovered problems and bugs early in the Software development cycle and well before customers discover it in the field.

Used Data Loader to insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.

Record, report and verify software defects in defect tracking tool in HP ALM, JIRA,TFS,MTM, qTest

Compared all AMT programs for Server A and Server B files using beyond compare tool.

Completely involved in the functional, integration, end to end and Regression and Accessibility testing of the application and Tested web services using Post Man and HTTP requestor tool to run WEB API test cases and Validated WSDL files against Schema document using XML Spy.

Communicated inconsistencies between System Specifications and Test Results to development team

Used different kinds of Assertions and Attributes for validating the test cases

Created xml requests for web services and analyzed the response using POSTMAN tool, DHC tool and SOAP UI and validate the messages in Service Insight and Service Pulse

Tested salesforce standard objects (Campaign, Accounts, Contacts, Opportunity) and custom objects, page layouts, fields validations and its access to the user based on defined profile.

Run database queries in workbench for Test data into salesforce.

CRM 365 and CRM salesforce testing is a process that ensures the software is operating correctly, that data is being saved and retrieved as it should, that reports are generated properly, that it is working properly with other software and that the data is secure

Responsible for writing the SQL Queries using Joins to retrieve the data.

Prepared test cases, test data and test responsibility matrices for the application under test.

Used XPath to work with dynamic and static objects in Selenium.

Responsible to coordinating and executing Cross Brows testing of each version of application

Environment: Windows 10, Mozilla, Chrome, Selenium WebDriver, Jenkins, Cucumber, SOAP UI, Maven, Appium, TestNG, TFS, MTM, Manual Testing, Fire Path, Firebug, Eclipse, XPATH, Java, python, HTML, CSS, TDD, Android, SQL, Oracle and Windows, JMeter, Internet Explorer 11.

DuPont Pioneer, Johnston, IA August 2015- May 2017

Sr. QA Analyst/QA Automation

Responsibilities:

Worked in the scrum team as a test analyst and Interacted closely with the Requirement analysts and the product owner to understand the business process.

Developed Test scenarios and Test cases for functional, integration and Accessibility testing and Regression tests and User Acceptance Tests.

Prioritized the testing of critical test cases over others based on feedback from Acceptance Criteria and design, write and execute manual test cases According to the acceptance criteria.

Work as a member of a Scrum team with a QA Lead and Organized Test sessions with users to test the application before it is released to Production.

Used TFS to upload all the requirements and test cases, test scenarios, log the bugs, and create the user stories and execution.

Completely involved in the functional, integration, end to end and Regression testing of the application and Tested web services using Post Man and HTTP requestor tool to run WEB API test cases and Validated WSDL files against Schema document using XML Spy.

Created end-to-end test plans and executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected.

Involved in verifying data with SQL query functions from the database used SQL server management studio and Microsoft Azure (MS Azure) and Document Db.

Understanding requirement and developing end-to-end automation test scripts using selenium WebDriver with TestNG framework.

Wrote XPath expressions for identifying dynamic objects and handled Ajax requests using Synchronisation.

Developed and maintained automated regression test cases in Selenium WebDriver using Java.

Identifying the web elements easily by id, name, CSSelector, Xpath, className, linkText, partialLinkText, tagName using the firebug and FirePath.

Documented requirements, Functional and Regression, UAT test cases and defects in TFS and MTM

Applied strong organizational, time-management and planning skills to deliver the release on time despite intense pressure and aggressive timelines.

Handled broken links and inter application links in development test and production environments using Selenium WebDriver.

Organized meetings and white boarding sessions to discuss outstanding issues with QA team and developers

Well documenting of all the defects and Application enhancements for support team reference.

Created xml requests for web services and analyzed the response using POSTMAN tool, DHC tool and SOAP UI

Used Page Object Model (POM) repository design pattern for storing all the web elements for code maintainability and reusability for Selenium automation.

Tested code refactoring as a part of regression testing and Tested the GSFM application in all test environments like Test(TX), staging(TR), UAT (User Acceptance Testing), Production environments

Proven ability to multi-task, prioritize, drive for results, and work independently or as a part of a team in a fast-paced deadline-driven environment.

Environment: Windows 2007/2000/XP, Mozilla, Oracle, TFS, MTM, MS office, XML, SQL, Internet Explorer10.0and11.0MSAccess, SAP, PostMan, Chrome, SQLServer2008, SQL Server Management Studio, Internet, Bugzilla, MongoDB, Promap Explorer/8.0/9.0/10.0, VB, Harvest, MS Office, JIRA.

Principal Financial Group, West Des Moines, IA March 2015- August 2015

QA Analyst

Responsibilities:

Developed test plan and test strategy and test cases for functional system testing.

Used IBM Rational ClearQuest to Customize and automate workflows for greater efficiency and predictability.

Analyzed User stories before development begins and provided suggestions/inputs on Dependencies

Developed Use Cases to highlight different requirements from the SRS (Software Requirement Specification) and SDS (Software Design Specification).

Used TFS for an Application Life-cycle Management solution, SVN and Git are source and TFS is the most tightly integrated into Visual Studio.

Coordinated across cross-functional teams and Prepared and developed test cases, test scripts, and test approach documents.

Written different kinds of SQL queries like creation, updates, inserts, deletion, joins etc.

Tested web services using Soap UI and HTTP requestor tool to run WEB API test cases.

Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.

Facilitated Scenario collaboration meetings to discuss test coverage of application.

Facilitated defect triage meetings to discuss defects and assign priority to the defects.

Documented requirements, Functional and Regression, UAT test cases and defects in ALM

Involved complete end-to-end testing and Regression Testing, Smoke Testing.

Performed Backend Testing using SQL Queries to validate the data in Oracle Database.

Provide testing status and progress updates to the QA lead.

Actively participated in Status reporting and Defects discussion meetings.

Created RTM (Requirement Traceability Matrix) to match requirements and design specifications to a positive and negative test condition, also to show coverage of each testable requirement.

Tracked and escalated QA tasks using JIRA and Quality Center, ALM and Conducted manual back-end, Front -End testing on wellness application system.

Environment: Windows 2007/2000/XP, Mozilla, Oracle, SOAP UI, MS office, XML, SQL, selenium, Internet Explorer 10.0 and11.0 MS Access, SOAP UI, Chrome, Quality Center, MongoDB, SQL server management studio 2012, FTP, Internet Explorer/8.0/9.0/10.0, VB, Harvest, MS Office, ALM, JIRA.

Farmers Mutual Hail Insurance, West Des Moines, IA March 2014 – February 2015

QA Analyst

Responsibilities:

Analyzing Business requirements, functional requirements and other development documents.

Developed test plans, test cases based on functional specifications and design documents.

Performed functional, Regression, System integration, UAT and performance testing of the application.

Create manual scripts in Test Track Pro for each user story for every sprint and participate in everyday standup meetings for team collaboration.

Recommended process improvements to the management for application testing.

Documented requirements, Functional and Accessibility testing, Regression, UAT test cases and defects in Test Track Pro.

Used TOAD for Oracle in creating & executing SQL queries for testing ETL process.

Reported test coverage and test execution status to the project management.

Coordinated with cross-functional team members and testers.

Performed Backend Testing using SQL Queries to validate the data in Oracle Database.

Provide testing status and progress updates to the QA lead.

Involved in system testing, Web Services testing (using SOAP UI) and regression testing.

Created xml requests for web services and analyzed the response using SOAP UI.

Validated the data by using SQL extensively, Execute test scripts, and report defects by using Test manager tools like ALM, Quality Center.

Actively participated in Status reporting and Defects discussion meetings.

Recording test results and tracking defect status for a web application also used on mobile devices.

Environment: Windows 2007/NT/XP, Mozilla, Oracle, SOAP UI, MS office, XML, SQL, Internet Explorer 10.0 and11.0 MS Access, Groovy, .Net, FTP, Internet Explorer/8.0/9.0/10.0, VB, Harvest, Bugzilla, MS Office, TTP (Test Track Pro), Toad.

American Family Insurance, Madison, WI April 2013 – February 2014

QA Automation Tester/Manual Tester

PBC- Policy and Billing Center is a Guide wire’s suite, (a third-party vendor product) that American Family is working with, to develop convenient and interactive web applications for Agents to provide Auto and Property - Policies for their Customers. It automates underwriting and policy management and is designed exclusively for Auto & property/casualty (P/C) insurers and this project is being built using agile methodology.

Responsibilities

Analyzed business requirements, system requirement specifications, and responsible for documenting functional requirements and supplementary requirements in Quality Center.

Wrote manual test cases using Quality Center to incorporate the testing.

Worked alongside software developers, business analysts, product owners and other system specialists to gather and interpret user/system requirements.

Design and execute the Test Plans and Test cases using User Stories/Business requirements.

Performed Sprint level testing, Functional, Systems Integration, Accessibility testing and Regression Testing.

Good experience in agile methodology with SCRUM Process for the product development.

Participated in User Story review meetings and provided inputs/feedbacks to BA’s.

Worked closely with Scrum Master to assign tasks in Rally.

Created and maintained automation test scripts using ITKO LISA for Functional and regression testing.

Validating the out of sequence documents to see how the output is printing when their multiple documents are generated on policy change

Used GitHub as a Central source repository system to share code within the office.

Worked on Enhancement of scripts by adding datasets, filters, assertions and parameterization using ITKO LISA.

Used different kinds of Assertions and Attributes for validating the test cases

Performed parameterization of the automated test scripts in ITKO LISA to check how the application performs against multiple sets of data.

validated static and variable forms based on coverages and premiums for the policy and Validated quote proposal and quote comments forms

Validating the print documents as per the policy is generated and Validated the declarations print documents and Applications documents

Validated the mail room documents to verify the required set of agent and Insured documents manually

Create Auto Polices and Property Policies using Mainframe Applications and used those polices to test Web application.

Tested the Web Service for payment processing, tested their WSDL file (Schema, Port Types, Messages, SOAP binding, and Ports).

Tested web services using SOAP UI to test the Xml requests and the responses for each of the operations.

Identified and logged defects in Quality Center and Worked with developers by updating the defects and resolving them and tracking the status.

Attended Review/Retrospective and sprint planning meeting for all the sprints.

Environment: ALM11.0, QualityCenter9.2/10.0, ITKOLISA5.0.22/7.0, SOAPUI, Agile, XML, Rally, Harvest, Java, Groovy, J2EE, Oracle10g/11g, DB2, Xpeditor/TSO, Xpeditor/CICS, File-Aid MVS, COBOL, VSAM, CICS, Mainframes, FTP, MS SQL, MVC, MS Office, GIT, Internet Explorer8.0, Mozilla and Windows XP/2007Professional, UDDI.

Cisco systems, San Jose, CA March 2012 – March 2013

QA Analyst

Responsibilities:

Created and continuously updated Requirements Traceability Matrix (RTM).

Performed functional testing of the front-end application using Quick Test Professional (QTP).

Design and execute the Test Plans and Test cases using User Stories/Business requirements.

Performed Sprint level testing, Functional, Accessibility testing,Systems Integration and Regression Testing.

Good experience in agile methodology with SCRUM Process for the product development.

Performed testing on multiple Sprints. Participate in Daily standup SCRUM meetings, Sprint Planning Sessions, Sprint Review and Sprint Retrospective Sessions.

Participated in User Story review meetings and provided inputs/feedbacks to BA’s.

Worked closely with Scrum Master to assign tasks in Rally.

Responsible for writing the Test plan, Test Cases and Test Scenarios based on the Functional Requirements and Use Case documents and documenting them in Quality Center & Excel.

Inserted Standard Checkpoints, Image Checkpoints, Table Checkpoints to check values of object properties, property values of an image and information in a table respectively using Quick Test Professional.

Involved in automation of the test cases for regression testing using VB Script.

Designed and executed QTP and UTF Test Suite for regression and data calculation purposes.

Updated and communicated project status to management through effective presentations.

I have involved in locating WSDL file on internet, creating Test cases and running them.

Created xml requests for web services and analyzed the response using SOAP UI.

Attended daily/weekly checkpoint calls along with project management, migration teams and SMEs.

Environment: Quality Center, Clear Quest, QTP 9.2/9.5, .Net, MSOffice, FTP, XML, SQL, Internet Explorer7.0 and 8.0, Visio 2000 and Windows7, UDDI, VB Script, Visual basic, Internet Explorer8.0, HTM



Contact this candidate