Customer Service Front Desk
Resume:
ASIATU MUNKAILA
** ***** ***** ********* ** *****
Email: **************@*****.*** Tel: 857-***-****
OBJECTIVE
To be part of an industry where I can play an important role in improving the lives of people
Skills Summary
Ambitious and Self motivating
Always ready and quick to learn new skills
Multilingual with good communication and marketing skills
Adaptable and Flexible
Work well independently and in a team
Proficient in Microsoft Office(word, excel, powerpoint, outlook)
EXPERIENCE
Restaurant Depot Avon, Massachusetts 06/2020 – present
Receptionist/Cashier
Answers the telephone and directs the caller to the appropriate associate
Receives visitors and customers
Confirm existing as well as issue temporary memberships, resolve memberships issues
Provides callers with company information
Receives, sorts and forwards incoming mail
Starbucks at Target, Stoughton Massachusetts 03/2020- 06/2020
Cashier/Barista
Customer service, serving and guests
Coordinating with my team members on orders and providing service
Making cocktails for customers and making recommendations
Resolving customer complaints ensuring satisfaction
Handling the register and keeping records of payments
Taking inventory and restocking products
Cleaning service area
Hamdalla Enterprise, Accra, Ghana 01/2011-12/2019
Shop Attendant
Inventory of and restocking
Handling cash and operating the cash register
Assisting customers to achieve customer satisfaction
Cleaning and maintaining the shop
Introducing new products to guests
Mac Financial Consult Accra, Ghana 05/2018 – 08/2018
Intern
Front desk assistance.
Filing of documents, scanning and sorting them out according to order of importance
Writing of memos and emails
Scheduling meetings and writing minutes during the meetings
Assisting colleagues and running errands for my supervisor
Helping communications department to write newsworthy story
EDUCATION
University of Professional Studies Accra, Ghana 2016-2020
BA in Public Relations Management
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