Customer Service Sales

CHRIS MORALES

*** ***** *** *****, ****** City Texas 77573 Cell: 281-***-**** ************@*****.***

Recent graduate of a top-tier university with experience developing and analyzing cost models, performing quality assurance reviews, and building process solutions to improve forecast accuracy and compliance for internal and external clients. Seeking opportunities to leverage internal audit, compliance, and risk management skills in a collaborative environment. Developed an Understanding in the following areas:

Business Processes

Financial Analysis & Reporting

Cost Management

Accounting

EDUCATION

University of Houston Clear Lake

Bachelor of Science in Business Administration; Finance Major

Relevant Coursework: Financial Statement Analysis, Advanced Financial Management, M&A, Options, Futures & Derivatives, Introduction to Econometrics, International Finance, Investments

ACCOMPLISHMENTS:

Drafted to the Houston Astros

Generated highly trained skills by being coachable, dedicated and a team player

Scholarship to University of Houston

Balanced 40+ hour practice, training, competition and travel schedule, in addition to academics

PROFESSIONAL EXPERIENCE:

Net Energy, Energy Broker.

Houston, Texas (March 2020 to present)

Watched the market of Energy for US and Canada

Give out comparable prices

Attend weekly meetings about the market

Gain clients with our trust on the market to succeed

Confidence negotiation skills

Great time-management to succeed in the market with traders

Verbal and written communication skills

JSC Federal Credit Union, Financial Center Specialist.

League City, Texas (November 2018 to February 2020)

Managed cash and check deposits and withdrawals. Prepared and verified cashier’s checks.

Achieved exemplary remarks on add-on product sales based on account.

Verified accuracy of customer deposits and checks. Resolved problems or discrepancies concerning customer’s accounts.

Entered customers’ transactions into the system to record transactions with precision.

Identified fraudulent checks or cash and make report to the appropriate departments.

Balanced general ledgers, performed clerical work, and provided excellent customer service to clients as well as coworkers.

Maintained a high level of confidentiality in all of my daily transactions.

Resolved member issues related to banking and loans.

Aided other coworkers in balancing problems.

SKILLS:

Excellent communication skills

Processing the transactions that are non-recurring and not related to Accounts Receivable or Accounts Payable

Good understanding of Finance

Strong analytical skills

Have excellent presentation and communication skills

Able to communicate with all areas of the business including management, sales marketing, credit control, and HR

Internal Audit & Finance Controls

Forecasting

Corporate & Finance Consulting

SARBOX/SOX Compliance

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