Assistant Customer Service

OBJECTIVE

P Romana Garcia Abogadie

phone: +971-**-***-****

email: ********************@*****.***

EXPERIENCE

Burjeel Hospital, Abu Dhabi - Billing Assistant (2018 - Now)

• Communicate with external laboratory under our facilities, departments as well as all third parties

• Responsible in maintaining general knowledge of current health plan and non-plan insurance policies and keep abreast of all changes regarding plan benefits.

• Registering patients according to hospital protocol

• Verifies insurance coverage for every patient and process the billing as per insurance plan.

• Updates patient’s information in a timely manner in accordance with established procedures

• Determine charges for services or tests requested, arrange invoices.

Burjeel Hospital, Abu Dhabi - Lab Secretary (2014 - 2017)

• Attend incoming calls and visitors; compose correspondences and determine priority

• Prepare and manage correspondence, reports and

documents

• Coordinate the flow of information both internally and externally

• Ensures that all the laboratory tests result are reviewed and updated in the system.

• Responds to all patient, colleagues, management inquiries regarding laboratory test either by phone, email or any other defined methodology.

EDUCATION

Philippine state college of Aeronautics

(2007 - 2008)

Paguiruan national High School

(2002-2006)

)

To be an active employee in your

company and to express and develop my

skill for the mutual development of

company and my self

EXPERTISE

• Customer service

• Time Management

• Team Worker

• Leadership

• Problem-solving

• Multi-tasking

Billing Assistant

Contact this candidate