Accounting Manager
Resume:
Cheryl L. Portlock
Accounts Receivable / Payable Manager
Las Vegas, NV
**********@***.***
PROFILE
Highly focused and meticulous Accounts Payable Manager with an exceptional client satisfaction record and work ethic. Strong multitasker able to manage multiple accounting projects with complete accuracy and professionalism. Able to work well independently or as a manager of small and large accounting teams.
PROFESSIONAL EXPERIENCE
Accounts Payable Manager
Fc Management Group - Las Vegas, NV 2017 – 03/18/2020
Managed team of employees including recruitment, hiring, and daily workforce allocations.
Developed queries and generated reports for upper management which summarized multiple information including expenses, vendor spend, forecasts, etc.
Maintained Accounts payables, including staff productivity, invoice processing and payment processing for twenty-one entities.
Developed & maintained strong vendor relationships, contracts & negotiated payment terms
Benefits Accounting Specialist
Managed Pay - Las Vegas, NV 2016 – 2017
Processed all benefit enrollments, qualifying life events, employee changes submitted by employees.
Accounts Receivable; received and applied payments, processed bank deposits, and researched reconciliation of account balances
Accounts Payable; processed invoices and payments, reconciled credit card accounts, management of daily cash flow requirements and transactions
Human Resources Representative
Texas Station Casinos – Las Vegas, NV 2016 – 2016
Reduced Team Member relations concerns due to increased communication by daily attendance and presence to team huddles and dept. meetings on all shifts.
Developed detailed reports that assisted all supervision and management to better track Team Members information which increased attention to team member performance, accomplishments and milestones.
Championed all recognition programs which helped to consistently recognize tenure, special customer service awards, and team work within their work environments.
Managed the human resources aspect of implementing a Lean standard operating framework.
SKILLS
// PROFESSIONAL
Providing Discipline
Problem Solving
Planning Meetings
Reliability
Researching
Strategic Thinking
Team Building
Working Creatively
Time Management
EDUCATION
High School Diploma
Woodland Senior High School
Woodland, CA
1989
Nevada Public Notary
May 3, 2018 to May 3, 2022
Cheryl L. Portlock
Accounts Payable Manager
PROFESSIONAL EXPERIENCE (Continued)
Administrative Assistant
Synergy Laboratory Full Spectrum Diagnostics 2015 – 2015
Answered multiple console telephone system; greeted and directed appointments, vendors and office visitors
Developed queries and generated reports for upper management which summarized multiple information including receipts and deposits for claim payments, expenses, vendor spend, forecasts, etc.
Internal Account Manager
Interview potential new hires, processed benefit enrollments, qualifying life events, employee changes submitted by employees.
Supervise all hourly employees
Maintained and nurtured business to business relationships to gain loyalty, referrals and repeat business, through clear communication and setting expectations of all involved parties.
Consistently met and exceeded executive satisfaction levels as measured through detailed feedback.
Lien Disbursement Manager
Shook and Stone Chtd., Law Firm 2014 – 2015
Processed, resolved and verified medical liens and subrogation’s by negotiation with providers, medical facilities and health insurance companies.
Managed settlement statements, check disbursements, closing letters for all clients and lien providers, meet with clients for review of settlements and disbursements.
Processed all benefit enrollments, qualifying life events, employee changes submitted by employees
Established procedures to ensure timely investigations for employee issues including disciple, performance, and safety issues
Researched, recommended, and procured all company insurance benefits; updated and maintained policy and procedural manuals for use by all employees.
Cash Disbursing / Cash Receiving
Blue Shield of California 1996 – 2013
Sr. Accounting
Managed detail computerized and manual cash batch; data entry
Performed federal and state program audits, with reconciliation of claims and payments; fraud and erroneous endorsement check recovery.
Handled accounting transactions and reconciliation.
Conserved accounts receivable subsidiary ledgers and reconciled to supporting documentation.
Prepared adjustments for journal entries, trial balances and financial statements.
Team Lead Supervisor
Supervised and oversaw the day-to-day workflow operations of national claim payments
Maintained daily communication with staff, scheduled conferences to perform one-on-one performance and progress feedback.
GDE Processor / Installation and Membership Customer Service
Processed rating new plans and renewal and assisted in special projects.
Handled benefit questions, plan transfers, billing, commissions, and sales material inquiries for individuals, agents and brokers.
Installation and Membership and Customer Service
Received callers providing exceptional listening skills to determine the nature of their call in order to clearly and precisely address their inquiries in a professional manner
Received numerous customer service awards for critical to quality accuracy, high turnovers, and increased customer renewals
Contact this candidate