Mental Health Service Representative
Resume:
MICHELLE BOHALL
Norwalk, IA ***11
*********@*****.***
SUMMARY OF QUALIFICATIONS
• Effective organizational and problem-solving skills.
• Detail-oriented individual with strong statistical and analytical skills.
• Productive team member in leadership or collaborative roles.
• Sincere commitment to professionalism and a dependable work record. SOFTWARE: Proficient in Microsoft Office, Excel, Word, PowerPoint, Access, Outlook, and Turbo Tax ProSeries, IRPS, KMS, NRBS, RTMS, Auto Drug coding, Bookkeeper, Check soft, SYSTEMS: Financial Management Systems - Iowa Department of Health, Meditech, Peachtree, Siemens, Passport, MSP, Sload, Blacknight, Mas 90,
3E Company
Accounts Receivable Clerk-Full-time employee 10/19-04/20
• Posted payments to AR. Worked lockbox payments through electric submission with Wells Fargo. Used the invoice process procedures. Applied payments crossing multiple invoices and accounts. Processed large payments amounts.
• Responsible for daily deposits to the bank. Processed credit card payments.
• Ordering invoices and statements for customers. Sent out copies of invoices to customer through the internet.
• Answered question regarding customer’s account. Made necessary accounting adjustment.
• Worked Sales Tax Lockbox. Copied and scanned attachments into the system. Requested necessary forms from customers.
• Printer/Scanner, Laptop, VPN, phone, emails, bank lockbox accounts, states sales tax via the web. AUREUS GROUP 04/2019-09/19
Invoicing Clerk-Temporary assignment with Bonnie’s Barricades
• Invoicing daily functions within the accounting or sales division of a company. Support accounts payable and accounts receivable by generating accurate, complete, and timely invoices using manual operations system.
• Research and fix billing errors. Issue debit and credit items to resolve these errors. When needed, actively work with other staff to get needed documents and respond to customer billing questions. APIDEL TECHNOLOGIES 02/2019-03/2019
Sr Data Entry Operator-Temporary assignment with State of Iowa, Department of Education
• Individual will interpret, and review excel and word documents from Administrative Reviews of child nutrition programs, Seriously Deficient determinations, and Management Plan information before transferring select information into new computerized system.
• Work will include: Compiling and sorting information to prepare source data for computer entry; reviewing documents in Microsoft Excel and Microsoft Word; inputting text based and numerical information in appropriate fields, records and files.
• Entered data into Iowa CNP program system.
DROP-OFF TAX/ACCCOUTING SERVICES 1/2002 –Current
Tax Preparer - Sole Proprietorship
• Communicated and assisted clients to meet their needs
• Completed tax forms in accordance with policies and in compliance with legislation and regulations.
• Prepared bank deposits. Made journal entries and processed financial statements.
• Generated payroll checks through payroll (Check Design Premier). Produced payroll checks (Bookkeeper). Worked with W-4, W-2 and Federal and State withholding. Completed W-2 at end of the year (TFP program). information to Federal and State for Suta and Futa taxes. Generated 1099 for subcontractors.
• Worked with Corporation taxes 1090, 940, 941. Payment and submission of corporation forms. SIEGWERK 04/18-07/18
AR Collection Specialist I-Full time employee
• Created weekly aging report. Worked weekly aging report. Made phone calls when necessary. Noted the file with each contact with customers. Sent out letter to customers regarding the outstanding invoices. Emailed invoices to customers. Contacted customers of any issues with the accounts.
• Posted cash payment to each customer’s accounts. Noted the file of payments and colored coded the Excel file of actions on account. Froze accounts if to many outstanding invoices. Increased credit limits on accounts. Responded by phoned, emailed and sent letter to customers. Created credit memos and credits on accounts.
• Researched payments on accounts if there was a discrepancy on accounts. Adjusted customer’s accounts. Posted payments to customer’s accounts through the general ledger system. CONTRACT POSITIONS: Temporary assignments 7/2016-02/2018 NEXT LEVEL BUSINESS SERIVCES INC
Processer Cognizant
• Responsible for handling changes to existing policies for personal line products specifically for home and auto insurance policies in a fast-paced atmosphere.
• Conducting change requests and ensure all revisions are accurately entered into the systems.
• Corrected errors that result from coding, underwriting, agents and or accounting inputs. ROBERT-HALF
Accounts Payable Clerk West Des Moines Dental Care
• Separating vendor invoices into files. Created vendor file into Excel file. Produced cost logs for each of the vendor files. Loaded vendor information into spreadsheet.
Accounts Payable Clerk Origin Agritech
• Located invoices through the email accounts. Reconciled invoices to bank charges. Pay invoices that need to be paid. Reimbursed employee expense accounts. Filed the invoices. Fill-out checks for payments. Delivered payments to post office. AUREON:
Accounts Payable Clerk Iowa Finance Authority
• Prepared multiple daily bank desktop deposit. Checked for accuracy in bank deposits. Scan and save supporting documents. Scanned support documents. Add the supporting documents into the cash file. Inserted support documents into PDF files. Created the support system for the saving of supporting documents. Elimination of paper copies and ability to review at later date.
• Worked with the state’s I3 system in regards to employees department expenditures. Determined if the expenditures met guidelines and amount were appropriate funded. Refunded and paid the employees expenditures.
• Daily worked with the invoice system (AOD). Data inputted invoice into the system. Produced the cash disbursement report on a weekly basis. Checked for accuracy among the invoices and the disbursement report. Produced the check register weekly. Printed out the manual checks. Ran ach and wires for payments. Down loaded bank runs onto the system drive. Verified bank runs to check register. Checked for accuracy among the payments. Prepared the checks to be mailed. Mailed checks out..
VOLT:
Accounts Payable Clerk Lifetouch Special Events
• Verify receipts and payment to employees. Updated Excel worksheet of changes in payments. Checked receipts of high dollar transactions against payments. Concatenated cells together. Loaded information from client’s information cards into a spreadsheet. Created a customer log file.
AEROTECH: Ventech
Provider Customer Service Representative
• Answering calls regarding government contact. Provided assistant with calls.
• Research government site CMS.gov regarding regulations. Research site QPP.CMS.GOV to verify data and answers to questions. Loaded data into the supporting system.
• Help providers with account set-up, re-set, account issues on EIDM though the CMS porthole. AEROTECH: Wells Fargo
Property Preservation Review
• Reviewed violations on accounts. Sent necessary information to vendors and investors. Reviewed accounts to determine if accounts were in foreclosure, bankruptcy, or REO for resale.
• Used several different systems to determine what needs to be done with accounts. Used supporting systems YARD I Property, Temporary Asset Management and Master Servicing Property. Updated these systems support system of the violations.
• Determined if we had interest in property. Noted on system in detail information regarding violations and what needed to be fixed. Forward information regarding violations to appropriate department of violations. Redirected non-violations to appropriate departments.
• Notified investor of violations on accounts by emails or letters. Sent out letters to owners, city officials and person requesting additional information. Sent out: no interest letter, service transfer, occupied. Imaged copies of letters to our system of record. Forward to property preservation of tasks for work to be done on property. BROADLAWNS MEDICAL CENTER: 2/02- 6/16
Finance Accounting Clerk-Full time employee
• Prepared and analyzed Accounts Receivable. Reconciled accounts receivable with cash postings. Worked with accounts receivable regarding discrepancies. Made sure adjustments were completed properly.
• Prepared the daily census report and checked for accuracy in the system. Adjusted the accounts in the Meditech System.
• Analyzed incoming statistical information from several departments. Initiated follow up with department directors.
• Loaded information in GL accounts each month. Made adjustments into the GL accounts. Balance to cost accounts at the end of the year. Worked with yearend budgets and did comparisons.
• Collected data from remittances. Created Excel spreadsheets on medical remittance. Balanced the totals to the cash reports. Produced a fiscal statement which compared actual to estimated payments including Medicaid, Medicare, and Wellmark Blue Cross and Blue Shield. Ability to manipulate data from remits to create detail data analysis.
• Downloaded claims from the State of Iowa Medicaid System (IMPA) and Iowa Provider System (IPSC). Implemented the process of saving all claims onto a system drive. This process made it easier to access and share information, and reduced the waste of paper and ink expenses.
• Responsible for loading information into Excel spreadsheets. Created spreadsheets for various data collections. Sent out the Census Report and Statistical Report via email to department directors.
• Created Statistical Reports from following departmental reports: Pharmacy, Pacu, X-ray, Observation Bed, Number of employees, Birth & Deaths, Autopsies, WIC Visits, Physical Therapy, and Mental Health & Chemical Dependency. Checked for discrepancies in department data reports.
• Created the Financial Report from the Income Statement and Balance sheet. Confirmed the Income Statement with supporting documentation and linked the income to expenses.
• Worked with Budget Director in the next year’s budget plans. Provided information on stats of the hospital. Did monthly and year end calculation along with prior year’s comparison. Stats included financial and statistical data. Attended yearly meeting with the Accounting Director to go over with Accounting the financial and stats of the hospital. Made adjustments to general ledger accounts at year end.
• Worked with auditors regarding claims reimbursement for Medicare, Medicaid, Blue Cross and Blue Shield and Iowa Mental Health. Reviewed stats with auditors including comparative analysis.
• Measured the square footage within every room in the hospital and entered the data into an Excel spreadsheet. This improved the process from a manual calculation to an electronic calculation. Overhead expenses were allocated for each cost center. This created the square footage report.
WELLMARK BLUE CROSS & BLUE SHIELD: 2/95 -7/02
Claims Adjustment Representative-Full time employee
• Analyzed, adjusted, and reviewed claims for system problems.
• Reviewed accounts receivable and verified any outstanding balance due.
• Verified membership benefits and made sure claim was processed accurately. Provider and Customer Service Representative
• Answered incoming calls from providers and customers inquiring about benefits and claim status.
• Checked accounts receivable to cash receipts and adjusted claims on the system. Suspense Examiner
• Performed claim revisions by utilizing various guidelines, systems, and peer support.
• Completed claims in a timely and accurate manner to accomplish team, division, and corporate goals.
• Revised claims utilizing the Federal Employee Program. Review claims for coding relating Drug Codes, ICD-9 and CPT Codes.
Claims Entry Examiner
• Screened, coded, and data entry duties. Used detailed materials to ensure accuracy.
• Analyzed written instructions to reach conclusions. Ensured claims were processed timely and accurately. H&R BLOCK, 7011 Douglas Avenue, Des Moines, IA 50322 1/97-04/01 Tax Preparer - Tax seasons 1997, 1998, 1999, 2000, 2001
• Responsible for income tax preparation for individuals and companies.
• Ensured accurate and completed returns filed in an efficient and timely manner.
• Completed tax forms in accordance with policies and in compliance with legislation and regulations. EDUCATION:
Upper Iowa University Accounting Courses, Des Moines Area Community College Degree: AAS Accounting Specialists DMACC Dean’s List
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