Program manager

EDUCATION

PROFESSIONAL EXPERIENCE – success of my team, goals of organization What do you think are the most important qualities for someone to excel in this role? What's the next step in the interview/hiring process?

Girl Scouts of Greater Atlanta April 2016 - Current

External Volunteer & Juliette Program Coordinator

Responsible for recruiting, training, and retention of volunteers state-wide

Manages relationships and partnership accounts for projects totaling $109,475 in volunteer hours annually

Institutes and facilitates communications between over 25 new partnership accounts annually

Develops relationships with corporations, colleges and community organizations for funding & service projects

Facilitate connections to partnerships including The United Way, Hands on Atlanta and Girl Scouts of the USA

Led 50 corporate events, including “Day of Service” events annually

Organizes and manages small, mid and large-scale volunteer projects

Designs and facilitates community engagement programs for C-suite leaders

Utilize technology as a tool to execute events and report on project effectiveness

Partnership Against Domestic Violence (PADV) December 2014 – March 2016

Volunteer Coordinator and Executive Assistant to the President & CEO

Responsible for recruiting, training, and retention of volunteers at 5 sites across metro Atlanta

Increased FY 15 active volunteer hours to 5,543 service hours

Developed relationships with donors, corporate sponsors & the community to obtain financial & in-kind donations

Increased In-Kind donations value from $40k to $162,496.38

Develop and co-lead 12 volunteer trainings annually

Served as lead representative at over 100 tabling and corporate events

Human Resources Manager, Recruiter January 2010 – December 2011

Infinity Consulting, Atlanta, Georgia

Scheduled 24-28 interviews per day with a response rate of 90% and above 85% retention for new hires

Screened and recruited job applicants for entry level, professional, management job openings

Assist CEO in scheduling meetings, weekly events, travel planning and generation of weekly reports

EDUCATION

Arkansas State University Master of Public Administration

Phi Alpha Alpha Honor Society Graduation: August 2019

Concentration: Non-profit management GPA 3.85/4.0

Georgia Gwinnett College Bachelor of Science Graduation: May 2014

Cum Laude GPA 3.59/4.0 Major GPA: 3.7/4.0

Psychology, Concentrations: Clinical and Family Studies

Georgia Center for Nonprofits Graduation: June 2015

Certificate of Nonprofit Volunteer Management

INTERNSHIP

Make-A-Wish Georgia January 2019 – May 2019

Corporate Development, Intern

Helped retain donors through retention communication which may include various communications

Planning, organizing and executing tactics around National Campaigns

Partner with local business to increase donor support base

Assisted with corporate events and internal kickoffs for companies

Raisers Edge database and account management

COMMUNITY ACTIVITIES AND VOLUNTEER EXPERIENCE

Georgia Gwinnett College Alumni Board July 2019 - Current

Alumni engagement, speaking events and fundraising

United Way of Greater Atlanta August 2017 – May 2019

Gwinnett Campaign Cabinet, Member

Community outreach, speaking events and fundraising

Work to improve child well-being in Gwinnett County

Partner with local business to increase donor support base

Junior League of Gwinnett & North Fulton January 2017 – May 2019

Girls on the Run volunteer service partnership

High Heels, High Times Gala volunteer

Merchandise Committee, Chair

Gwinnett Young Professionals January 2017 – current

Leadership Institute, Spring 2017 class

Participated in roundtable and training sessions featuring prominent community leaders

Selected as GYPLI class commencement speaker

Partnership Against Domestic Violence (PADV) March 2014 – current

Administrative Assistant Office Support Volunteer

Assists with marketing and promotional materials, including invitations and call backs to over 250 sponsors

Team Captain of 10 volunteers at Hearts With Hope Gala, helped raise over $500,000 for programs

Hands On Atlanta, Georgia State University January 2007-January 2009

Volunteer Coordinator

Led 50 medical and nursing student volunteers in providing health education and service to homeless population

Obtain free items and samples from local sponsors

SKILLS, HONORS, AFFILIATIONS, AND AWARDS

Skills

Expert level Microsoft Word, Excel, PowerPoint, Raisers Edge and Access Database

Languages: English (Native speaker), German (Moderate level: speaking)

Social media experience: Instagram, Facebook, Twitter and Snapchat

Notary, current – January 2019

Honors

Phi Alpha Alpha, Public Administration Honor Society

Psi Chi, Psychology Honor Society

Phi Alpha Theta, History Honor Society

Affiliations

Georgia Association of Volunteer Administrators (GAVA)

Council of Volunteer Administrators (COVA)

Awards

National Society for Leadership and Success National Engaged Leader Award

Gwinnett Young Professionals - class speaker 2017

*References available upon request

Zaneta Rene’ Taylor (Daniels)

Tucker, GA 404-***-**** *********@*****.***

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