Service Engineering
Resume:
E.RANJITH KUMAR,
Phone: 733-***-****
E-mail: ***************@*****.***
OBJECTIVES
To become an uniquely identified person in the society and in the working organization and to provide only the best outcomes of my effort and hard work.
EDUCATION
Qualification
University / Board
College/Institution
Year of passing
Percentage/ CGPA
BE ME
SV University
Sri Venkateshwara Engineering college of Technology, Chittoor (Autonomous).
2017
75.3%
Intermediate
State Board
NarayanaJunior College Tirupathi
2013
84.2%
SSC
State Board
Z.P.High SchoolV.R.Kuppam
2011
83.3%
TECHNICAL SKILLS
Ansys
Auto CAD
AREA INTEREST
Manufacturing
Auto Mobile Engineering
EXPERIENCE
CURRENT EXPERIENCE:
Organization : TRIDENT AUTO ENTERPRISES PVT LTD.
Period : 01.06.2019 to till date
Role : Service Advisor
Job profile : Responsible for the Vehicle Service; Clarifying description of problems;
prepare repair orders by describing symptoms, problems as well as repairs and
services required.
Job Responsibilities (Service Advisor):
Service Handling for the RENAULT manufactured Hatchback, Sedan, SUV and
Commercial Vehicles.
PAST EXPERIENCE
1.Organization : Concorde motors India ltd,
Period : 11.01.2018 to 01-05-2019
Role : Service Advisor
Job profile : Responsible for the Vehicle Service; Clarifying description of problems; prepare repair orders by describing symptoms, problems as well as repairs and services required.
Job Responsibilities (Service Advisor):
Service Handling for the TATA MOTORS manufactured Hatchback, Sedan, SUV and Commercial Vehicles.
Greeting Customers and scheduling service/repair appointments.
Documenting Customer’s concerns and comments.
Writing Service orders and descriptions of problems and repairs.
Translating customers repair problems into standard repair terminology.
Getting customers approvals for the work.
Preparing estimates and Explaining repairs to the Customers.
Performing test-drives to confirm the standard of Service repairs.
Utilization of manpower accurately by coordinating with Workshop team.
Provide accurate estimates (cost, time, effort) for a repair or maintenance job.
Maintains automotive records by recording problems and corrective actions planned.
Dealing with insurance companies.
Arranging towing and temporary transportation.
Additional Responsibilities (Parts Advisor – On Demand):
Advising Customers on the benefits of using Genuine parts such as performance, safety etc.
Attending cash / credit customers to fulfill their requirements by supplying correct Spare Parts.
Handling order bookings & invoices preparation for pre-booked parts.
End to End follow up with the ordering dept. for ordered parts.
Informing customers to collect the parts once received from the suppliers.
Follow up with customers for new order.
Preparation / submission of quotations.
CERTIFICATION
Participation certificate in one day “Workshop regarding entrepreneurship by NSIC.
Participation certificate in international journal science, Engineering & Technology of finite element modeling of laser beam.
PERSONAL SKILLS
Ability to Learn quickly & work efficiently
Self-motivation & self-control
Adaptable to new environment
MINI PROJECT
Done a mini project on “Finite element modeling of laser beam machining for Titanium 5553 allay” as a post academics.
MAIN PROJECT
Done a main project on “Fabrication & Testing of Bending Strength of Sandwich Composite of Aluminum honey comb & Carbon fiber Reinforced Thermoplastic.
PERSONAL PROFILE
Name : E.RANJITH KUMAR
Date of Birth : 05th Jun 1995
Age : 24 years old.
Father’s name : Mr.Ethiraj.P
Mother’s name : Mrs.Muthamma.E
Sex : Male
Nationality : Indian
Marital Status : Single
Languages Known : English, KANNADA, Hindi, Telugu& Tamil
Hobbies : Playing Cricket & Watching TV
Address : 6/27, G.M.Indlu,V.R.Kuppam Post.
Palasamudrammandal,
Chittoor (D.T).-517 599.
DECLARATION
I hereby declare that the above furnished particulars are true to the best of my knowledge and belief.
Place : Bangalore
Date :
Contact this candidate