Customer Service Food

IFEH, CHIDIMMA LINDA

**, ******* ******, ****** ***** Estate, Thomas Estate, Ajah, Lagos State.

E: ***************@*****.***, Tel: +234**********

State of Origin: Anambra

Date of Birth: 29

th

September 1996

Marital Status: Single

Gender: Female

PERSONAL PROFILE

A young, cheerful, passionate and a highly motivated fresh graduate with a demonstrable reputation for solving customer service-related problems and who is passionately seeking to build a fulfilling career in customer service in a reputable organisation while also adding premium value to that organization and those I may come in contact with. PROFESSIONAL DEVELOPMENT

Microsoft's Customer Service Specialist In View

Use of Statistical Package for Social Science (SPSS) and Minitab 2017 Desktop Publishing Sept. – Oct. 2016

SKILL-SET

Integrity, Friendliness and a Positive Attitude

Interpersonal skills and Confidentiality

Great leadership skills

Good computer skills

High level of professionalism and ability to work with a team and with/without supervision. Time Management and Analytical skills

WORK EXPERIENCE

Intern May 23

rd

, 2018 – Nov. 21

st

, 2018

Federal Institute of Industrial Research (FIIRO), Food Tech Dept Lagos, Nigeria Actively took part in the production of cereal flour, flour confectioneries and Energy drinks. Carried out Glycemic index tests of available samples. Performed sensory evaluations of food types and classes. Analysed and prepared detailed reports of processes and results as and when due. Performed other duties as may be assigned from time to time. Customer Service Assistant/Cashier July 2

nd

, 2013 – July 5

th

, 2014

Winnas Worldwide (Winbo Soap) Onitsha, Anambra State Maintained a cheerful, empathetic and a professional attitude towards all customers at all times. Worked with the CEO and other sales executives/field marketers towards generating incomes for the company.

Acknowledged and resolved customer complaints.

Processed and kept records of orders, forms, transactions, feedback and requests. EDUCATION

Food Science and Technology 2014 – 2019

Nnamdi Azikiwe University, Awka Anambra, Nigeria

Second Class Honours (Upper Division)

PROFESSIONAL MEMBERSHIP

Member, Nigerian Institute for Food Science and Technology (NIFST) 2019 LEADERSHIP ROLES

President May 2019 – Dec. 2019

National Association of Food Science and Technology Students Nnamdi Azikiwe University, Awka

Secretary, Sub-Committe on Logistics May 2019 – Oct. 2019 NAFSTs National Conference

Treasurer Nov. 2019 – Aug. 2019

National Association of Agriculture Students

Nnamdi Azikiwe University

Treasurer Dec. – Nov. 2016

Rotaract Club of Nnamdi Azikiwe University, Awka

HONOURS/AWARDS

Meritorious Award of Excellence 2019

National Association of Agricultural Students (NAAS) Nnamdi Azikiwe University, Awka

Leader of the Year 2019

National Association of Food Science and Technology Students Nnamdi Azikiwe University, Awka

The Most Punctual Rotaractor 2016

Rotaract Club of Nnamdi Azikiwe University, Awka

Overall Best Rotaractor (Female) 2016

Rotaract Club of Nnamdi Azikiwe University, Awka

INTERESTS

Reading and learning new things

Volunteering for charity causes

REFERENCES

Available on Request

Contact this candidate