Deshawn Carter
***** ****** **** **. **** O Lakes, Florida 34638 813-***-**** **********@***.***
MANAGEMENT -LEADERSHIP
Results-Oriented—Priority-Driven—Inspirational Team Leader—Innovative Problem Solver
Highly qualified, motivated professional offers versatile and high-profile management, customer service and sales experience. Extremely focused and motivated to achieve in a competitive, fast-paced working environment.
AREAS OF EXPERTISE
Effective Communicator
Training and Mentoring
Strategic Planning
Team Building / Leadership
Relationship Building
Profit Maximization
PROFESSIONAL PROFILE
PROVEN METHODOLOGY:
Drive business development through innovative initiatives that result in increased revenue growth
Balance production with superior leadership via conceptual thinking and strategic planning
Ensure customer service and satisfaction is afforded highest attention and priority
Successfully build and maintain key professional relationships
Work well in stressful environments
DEMONSTRATED RESULTS:
Successfully trained, supervised, and instructed assigned personnel on regulations, policies, and procedures; provided inspirational team leadership and counseling to subordinates that increased morale and raised performance and productivity levels.
Enthusiastic individual with excellent work ethic. Proven success in a complete spectrum of sales cycle
Skilled in developing strong rapport with customers by providing value through individual consultation, helping the customer to analyze and solve process problems.
Excellent qualifications in strategic planning with comprehensive knowledge of management, organizational development, team building and project execution.
Strong interpersonal skills. Able to function as a productive team member, lead a team, or accomplish tasks without supervision.
Experienced in the creation and implementation of training initiatives to develop and retain and motivate effective personnel. Demonstrated ability to streamline operations to increase productivity and company profit.
Strong Computer Literacy working with programs such as Microsoft, Excel, Word, Publisher and outlook.
CAREER PATH
The Window Depot
General Sales Manager January 2019- present
Responsible for hiring, training, managing, and continuing education for all new employees
Develop and manage all marketing and sales teams.
Schedule and coordinate all home show events
Conduct weekly meetings for training and implementing changes
Respond to any customer question, uncertainty and or complaint
Responsible for conducting meetings with all banks as well as turning in any necessary paperwork to get funding.
Monitored team percentages for sales vs. non-sales through Marketsharp
Alside Supply Center August 2014 – January 2019
Territory Manager
Responsible for acquiring to new customers to grow sales
Lead all sales in forecasting, training, managing, and account planning in territory
Responsible for having all necessary knowledge of building codes and how it impacts customers and products
Understand negotiating correct market value pricing of the assigned territory
Works closely with customers to anticipate customers objectives, strategies, and requirements to identify and pursue sales opportunities
Maintains and exceeds planned budgets for the territory
Work closely with and pursue Contractors, Builders, Roofing contractors, and Multifamily Builders.
Highlighted Achievements:
Started a new location within the Alside organization
Exceed sales budget by 20% year over year
Strategically expanded sales, products and service area, resulting in the new business year over year
Successfully called upon builders, lumber yards, contractors, and engineers
NewSouth Windows February 2012 – August 2014
Sales Manager
Create prizes and other material to help sales reps meet their goal
Participates in implementing and administering company policies, directing and coordinating sale activities to develop and implement long range goals and objectives to meet business and profitability growth objectives
Develop motivational material
Oversees key projects, with all the salesman and installers.
Hire, train, and lead all sales representatives
Attended and set up all trade shows and work shops
Monitored team percentages of non-sales vs. sales
Highlighted Achievements:
Turned around an underperforming sales team from 150k a month revenue to 1.2m+ a month revenue over a 2-year period.
Filled open sales positions with qualified, experienced and customer service-oriented sales staff
Help organize and Facilite new service areas as well as open new branches
Improved profit margins by analyzing the market and added new product offerings
Weathertite Windows January 2007- February 2012
Sales Manager and Sales Trainer
Responsible for training new sales associates by facilitating classroom training and on the job shadowing
Oversee day to day sales performance for the team as well as individual sales performance
Conducted Monthly and Quarterly sales meetings to establish new goals
Mentored and counseled the team on performance
Created a marketing plan to educate homeowners and builders on Weathertite products
Worked with the owner and other leadership to determine annual goals
Implemented a strategic selling plan to encourage sales
Worked with clients to determine cost effective products for their needs
Assisted Clients on financing for the products selected
Maintained profitability as a 1099 employee working on a straight commission plan
Awarded top Regional Sales Manager on numerous occasions
Continuously networked with organizations and individuals to drive sales for business
Highlighted Achievements:
Awarded top producer in the first year with company
Worked my way up to sales manager and trainer
Maintained a closing ratio of 66% as an individual and 52% as a company
Improved KPI performance by converting company vision, objectives, and goals into strategic actions
EDUCATION AND MORE ACCOMPLISHMENTS
Alside
Awarded for achieving and exceeding sales plan 2014, 2015,2016, 2017, and 2018
NewSouth Windows January 2013
Salesman of the year
University of Florida December 2005
Bachelors of Science in Recreation/ Minor in Education
Concentration in Recreational Programming
Coursework in Event Management and Hospitality Management
Scholarship Athlete- University of Florida
Defensive Back- Football, 2001-2005
All Academic SEC, 2004
Sprinter- Track, 2003
Sophia Witherspoon Award- University of Florida, 2002
Awarded for excelling both academically and as an athlete
EXCELLENT REFERENCES AVAILABLE UPON REQUEST