Mental Health Care

AQUILINO GABOR, M.P.A

New York, NY ***** 646-***-**** ***********@**.***

1

EXPERTISE

Program Development & Monitoring

Contract Administration & Monitoring

Quality Assurance & Improvement

Intensive Case Management for PLWHAs

PROFESSIONAL EXPERIENCE

PROGRAM DIRECTOR, Comunilife, Inc., New York, NY. 5/19 – Present

● Report to the Assistant Vice President of Programs and responsible for all facets of operating an 11-story permanent congregate housing program with a total of 80 studio apartments for NY/NY III Category H population funded by HRA/HASA;

● Manage all candidate referrals including program intakes, discharges, certifications and timely apartment turnovers resulting in a 95% occupancy rate in compliance with contract requirement;

● Inspire, lead and supervise care team comprised of a Clinical Supervisor, Mental Health Counselor, Social Worker, Health Educator, Substance Use Counselor, and two case managers resulting in 96% average weekly engagement, coordination and monitoring of all case management activities;

● Establish and maintain close partnerships with medical and service providers, Health Homes and mobile intensive treatment teams for high-risk clients;

● Lead all quality assurance and continuous improvement activities including chart reviews, incident reporting and analysis, review of progress notes and service plans, and direct observation of client engagements;

● Rapidly and effectively develop and implement health screening measures including but not limited to temperature checks of staff, clients, visitors, and vendors to prevent COVID-19 spread;

● Initiate and maintain partnership with a health center to deliver routine on-site mobile health services that links clients who are easily lost to follow up care and treatment;

● Ensure effective and consistent communication with funder and other federal, state, and city stakeholders through monthly reporting, quality indicator data, and audits;

● Increase rent collection from 42% to 81% within a three-month period and tracked and reduced rent arrears by 40% in close collaboration with Real Estate team;

● Develop tracking systems to monitor tenant’s annual recertification that resulted in 100% compliance of all housing regulatory requirements including but not limited to HPD. ASST. DIRECTOR OF COORDINATED CARE AND QUALITY, GMHC. NYC. 11/15 – 01/18

● Reported to the Vice President of Coordinated Care and was part of a multidisciplinary management team that set department priorities, improved program performance, conducted trainings, and ensured that performance metrics were achieved across 20-25 direct service providers;

● Directly managed a Ryan White funded Transitional Care Coordination program and supervised three (3) care coordinators with a combined monthly caseload of 200 clients living with HIV;

● Co-managed a Medicaid Health Homes program and ensured that quality of services met agency and Medicaid standards and supervised four (4) care managers with a combined monthly caseload of 200 Medicaid beneficiaries with chronic illnesses;

● Developed and conducted quality assurance and improvement activities to ensure that programs were audit ready including case specific supervision and utilization reviews. LGBT COMMUNITY HEALTH MANAGER, APICHA Community Health Center, NYC. 12/11 – 2/14

● Managed health programs including HIV counseling, testing and referral (CTR) services, linkage to care, and HIV prevention interventions at the individual, group and community-level;

● Oversaw administration of 2,500 HIV tests each year under multiple contracts that yielded a combined average of 3.5% seropositivity rate among MSM population;

● Designed and managed PrEP program funded by NYSDOH that served 30 MSMs annually through patient navigation, medication adherence, and linkage to care and support services. AQUILINO GABOR, M.P.A

New York, NY 10026 646-***-**** ***********@**.*** 2

SENIOR MANAGEMENT CONSULTANT, Division of Corporate Planning and HIV Services. NYC Health and Hospitals Corporation (HHC). NYC. 2/06 - 8/10

● Worked alongside facility and corporate-wide leadership to plan, implement, and manage all HIV- related initiatives across seven (7) regional healthcare networks comprised of 11 hospitals;

● Directly supported and monitored facilities in routinizing rapid HIV testing across HHC resulting in more than 1.12 million persons tested with over 90% of newly identified HIV-positive individuals linked to care and treatment;

● Managed a corporate-wide multidisciplinary quality learning network through monthly topical calls, in-person trainings and a yearly corporate-wide conference that developed and highlighted continuous quality improvement projects.

● Collaborated with facility leadership and independent contractors in securing $20M in Ryan White funding that included program development and writing and editing of all grant proposals submitted. EDUCATION

Master of Public Administration

Baruch College - School of Public Affairs

New York, NY

Bachelor of Science in Community Health

Texas Woman’s University, Denton, TX.

FELLOWSHIP

National Urban Fellows

Completed national competitive academic and leadership development program for professionals working in government, non-profit, and philanthropic organizations which culminates in Master of Public Administration degree upon completion.

SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint), Salesforce, RealPage, AIDS Institute Reporting Systems

(AIRS), e-Clinical Works, AWARDS, and TREAT

Spanish Speaker

References Available Upon Request

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