Karen Moore

Foster Care Case Manager - Unique Caring Foundation

Gastonia, NC

adf7ks@r.postjobfree.com

704-***-****

Mental Health/Case Manager creates individualized patient plans designed to help them meet specific desired life goals. I coordinate with the rest of the mental health team, including doctors and nurses, to establish these plans. Mental health case managers resolve crisis situations involving patients as they arise.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Foster Care Case Manager

Unique Caring Foundation - Charlotte, NC

January 2019 to Present

• Provide case management, service coordination and advocacy to children in specialized foster care, relative placements and in their home.

• Interact and work with foster parents as equal team members. Promote professional interaction.

• Provide support, consultation and on-going training to foster parents and relatives regarding children.

• Coordinate each cases need with DCFS social worker and all team participants by engaging in a collaborative, professional leadership role on the case.

• Work as part of a treatment team, attend clinical staffing and meetings as needed.

• Assist and be proactive in following each contractual requirements as listed in BRS case management and CPA contracts.

• Teach individualized and tailored care and family preservation philosophy and treatment style to foster parents, relative care givers and bio-family.

• Coordinate with Intensive Services Coordinator to schedule and arrange respite placement and case aid shifts.

• Create and facilitate monthly Child & Family team meetings as appropriate to each contract. Assist in developing and executing treatment services and permanency plan for child. Establish and monitor child & family team working from strength-based model as appropriate to contract.

• Work with biological family or identified permanent placement to ensure success of post program placement as appropriate to contracts.

• Provide in home support one time per month (or more) outreach services to biological and foster parents.

• Coordinate services with outside resources including the following: juvenile court, GAL, probation officers, doctors, biological parents, DCFS workers, schools, psychiatrists, external therapists, other treatment foster care agencies, independent living skills programs, YMCA and other such community resources.

• Monitor that necessary medical/dental care and appropriate schooling, including transportation arrangements to such services is provided by foster parents or other care providers. Collaborate with foster parents and care providers to monitor all doctor's appointments and medications. Participate in school IEP.

• Maintain and submit complete KMHS records and reports in an accurate and timely manner consistent with agency expectations and all other contract requirements.

• Provide 24-hour crisis response as scheduled.

• Transport children as needed.

• Participate in program development and implementation as needed.

• Promote a teamwork atmosphere.

Employment Specialist

Monarch Healthcare Management - Gastonia, NC

June 2018 to Present

We will teach skills, help with resume preparation and filling out of applications, set up interviews, provide interview skills training and do whatever we can to help people get the job. Once they are employed, we are there to continue to coach them as long as they need it. We collaborate with vocational rehabilitation, if appropriate, or other agencies that may be of assistance, such as local employment security commission offices

Warehouse Associate

Integrity Staffing Solutions - Charlotte, NC

September 2018 to November 2018

I was responsible for performing an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock and other.

Cashier

Local Market - Huntersville, NC

April 2018 to June 2018

Responsibilities are handling incoming phone calls and other communications, greeting customers and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands.

• Open store, turn on gas pumps, get coffee and peanuts started for the day, maintain clean fresh food and coffee every hour, keep counter clean, keep parking lot clean, sweep and mop floors, count cash register before beginning of shift. Wash down gas machines, stock and restock beverages, scan items brought in by distributor for purchases; sign for incoming orders, clean microwave after customer use, count cigarettes daily, responsible for lottery sales.

• Under direct supervision, performs a variety of routine clerical, reception, and office support functions; per- forms other related duties as required.

• Refill slushi machines; empty inside and outside trash cans and wash them out, wipe down shelves and dust shelves; refill cigarettes daily, clean restrooms. Psychiatric Technician

Senior Psychiatric Tech

October 2014 to January 2018

is responsible for assisting the Registered Nurse in meeting the need of the psychiatric or chemically dependent patient. The Senior Psychiatric Technician is responsible, under the direction of the team and charge nurse, for the supervision and direction of the Psychiatric Technician.

• Observes, reports, and documents signs and symptoms or changes in patient behavior to charge nurse.

• Interacts with patients therapeutically.

• Assists, initiates, and participates in social and recreational activities, group therapy, patient teaching groups, and other group activities.

• Uses CPI techniques appropriately.

• Responds to patients with empathy, maintaining their dignity and confidentiality.

• Participates in unit-based process improvement activities.

• Participates in unit-based committees.

• May include on-call duties as requested by administration

• Adheres to the appropriate departmental and hospital policies and procedures

• De-escalates patient behavior using therapeutic communication skills to avoid high -risk intervention

(i.e. restraints/seclusions)

• Oversee psych techs; making sure vital signs are taken at appropriate times to include BID, TID, Q4, Q6, Q8's as well as manuals.

• Assist with monthly scheduling to speak with Nurse Manager to input into Shift Selects for shifts coverage.

Program Correctional Case Manager

Harnett Correctional Institution - Lillington, NC

March 2010 to December 2013

• Case Management/Classification Reviews/Bimonthly Contacts

• Provide supervision of inmates in a Medium Custody State Correctional Facility

• Assist with Administrative Duties for Jaycees Projects, Review and Recommend Projects

• Assistant to T.V. Committee/Assistant to Indoor (Gym) Weight Wellness Program

• Unassigned Inmates (various activities)

Outdoor Weights Wellness Program

• (A, B, C, D and M, N, O - Yard) repairs, cleanliness, equipment

• Outdoor Basketball Yard (A, B, C, and D) yard repairs, cleanliness, equipment

• Provide Inmate Supervision - (3) Clerks (assist staff with assigned recreational duties & maintain organization).

• Coordinate Inmate + Activities

• Table Game Activities/Tournaments

Qualified Developmental Disability Case Manager

Comprehensive Behavioral Health Services - Pinetops, NC June 2007 to September 2010

Pinetops, North Carolina Qualified Developmental Disability Case Manager (QDDP/QMHP) June/2007 - Sept/2010

• Mental Health and Substance Abuse population/Adult, Adolescent and Children

• Responsible for the direct supervision of children in cottage.

• Develop mutually respectful relationships with children

• Ensure children's needs for special services are addressed with the Program Supervisor and Clinical Manager.

• Participate in regular planned supervision.

Supervisor of Qualified Mental Health Professionals Carter Behavioral Health, LLC - Greenville, NC

September 2005 to September 2010

September 2005 - Sept 2010

• Supervised and Assist with dual diagnosis, substance abuse and recent post release clients on a secured unit with therapeutic groups, treatment plan development, crisis intervention, and activities of daily living in a hospital setting.

• Clinical Support for minor, acute, and trauma patients of various age groups.

• Monitor vital signs, perform electrocardiograms (EKG) laboratory collections, and examination set-up assistance.

• Assist with incoming/outgoing calls, faxes, and records for department.

• Trained for Med-Host/Meditech Computer Systems, Along with Pyxis usage ICF/MR Day Program Specialist

Inter-Community Action - Roxborough, PA

August 1990 to August 1995

Work with developmentally challenged individuals with dual diagnosis, substance abuse, bipolar schizophrenia; schizoaffective depressive disorder; depressive disorder; PTSD; suicidal ideation and suicidal thoughts

• Assist clients to meet personal goals and encourage clients to participate in activities in the community.

Core Accomplishments_

Raintree Counseling Services

Peer Advisor/Externship

• DUI clientele

• Link clients to outside resources to promote education, vocational learning, and independent learning

• Complete diagnostic assessments, initial interview for new clients and service treatment plans

• Co-facilitate nightly groups for clients

• Coordinate volunteer opportunities for clients, assist with social media outreach

• Built therapeutic relationships with several clients

• Implemented basic counseling techniques with client Award Received from CMC-Mindy Ellen Levine Behavioral Health Center 1. Cardinal Award for 05/2015-2016 as Most Caring, Devoted, Going Above and Beyond for our patients safety and care.

2. Performing the call of duties to perform my work ethics for Our Patients Care/Safety 3. Blood Borne Pathogens; First Aid and CPR certified; PPE and CPI certified along with Diabetes and etc.

Education

B.S. in Criminal Justice in Criminal Justice

Elizabeth City State University - Elizabeth City, NC May 1989

Masters of Arts in Addiction Counseling in Addiction Counseling Grand Canyon University - Phoenix, AZ

Skills

CUSTOMER SERVICE, MENTAL HEALTH, FAST FOOD, FOOD SERVICE, Front Office, Call Center, Hospital, Front Desk

Additional Information

Skills

Fast Food, Customer Service, Food Service, Team Member, Food Prep, ASL, Job, Mental Health, Behavioral Health, Home Health Aide, Case Management, Psychiatric Technician

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