Customer Care Front Desk

IWUCHUKWU OLUOMACHI ELIZABETH

No* victor bala street,kado,lifecamp, Abuja

Phone No: 081********; 080********. E-mail: adf7k0@r.postjobfree.com

CAREER OBJECTIVE

To meet the goal of higher productivity by ensuring that I never relent in the pursuit of excellence, growth of the organization I work with and self-improvement.

PERSONAL DATA

Date of Birth: 19th December, 1997

Nationality: Nigerian

State of Origin: Imo

EXPERIENCE

GOBARAU ACADEMY KATSINA STATE March 2019-March 2020 (NYSC)

Prepared detailed lesson plan for each school term and each week;

Facilitated the understanding of concepts by students in line with lesson plans;

Discovered various teaching strategies for effective learning;

Acted as an Examiner responsible for WASSCE and for marked examination scripts on civic education;

Counselling of the students.

CADLANDS LIMITED AWKA November 2018-March 2019 (Front desk personnel)

Performed front desk administrative duties and offered good customer care services to both internal clients;

Received and directed visitors;

Maintained a front desk visitor's register;

Delivered internal mail and personal documents

Performed any other duties as may be assigned from time to time;

Booking of appointments for the manager.

SAMORA MEDIA AWKA June 2018- October 2018 (Secretary)

• Booking of appointments for the manager;

• Handled company's documents;

• Received calls on behalf of the company;

• Tying and filing of documents;

• Record keeping.

LANGUAGES

English (Full proficiency)

Igbo (Native proficiency)

EDUCATION

Nnamdi Azikiwe University Awka (2018)

B.Ed Guidance and Counselling (Honours) Second Class Upper Division

Dora Chinyere Nwankiti Juniorate Inyishi lkeduru lmo State (2013)

Senior Secondary Certificate Examination

TRAINING

Chartered Institute of Customer Relationship Management(2019)

CICRM Professional Certificate

National Youth Summit Training on Career Development

Certificate of Participation

AWARDS

• Most Enterprising Youth of the year presented by Anambra Youth Awards(2018)

• Award for the Best Performing Student of the Chartered institute of Customer Relationship Management (CICRM) Katsina State (2019)

SKILLS/ PERSONAL ATTRIBUTES

Excellent Organizational & Administrative skills;

Excellent interpersonal relationshipskills,Problem Solving & Planning skills;

Excellent communication skills effectively with employees at all levels;

Time management & Multitasking skills;

Client's management;

Leadership and management skills;

Teamwork;

Proficient in Ms word;

Internet savvy.

INTERESTS

Reading and Travelling

OTHER INTERESTS

Research, Creative Thinking and Analysis, Public Relations and Animation.

REFEREES

Rapulu Samuel; Samora Media Awka; 080********.

Okeke Macanthony; Cadlands Limited Awka; 080********.

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