Manager Life Insurance

Professional Summary

Skills

Work History

MARLENE FERRO

***** ** ** ***, *****, FL 33193 305-***-**** ************@*****.*** Performance driven manager skilled at negotiating and implementing cost saving measures without compromising quality. Adapts quickly to the changing needs of fast-paced and growing organizations.Organized and proactive with remarkable project management, communication and planning abilities. Dedicated to maximizing efficiency and cost-effectiveness in all areas. Reliable & Discrete

Recruiting

Contract negotiations/Monitoring

Forecasting

Strong leadership skills, including the ability to influence key contributors and build a strong team Strategic Planning & Production Planning / Master

Scheduling

Inventory Management

Cost Reduction

OSHA Requirements Knowledge

Distribution and warehousing

Accounts Receivables & Payables

Vendor Sourcing

Customs Regulations

Project Management

Critical Thinker

3PL

Human Resources & Unemployment Laws

MS Office, Microsoft Word & Excel

Power Point & Outlook

APICS

ERP, JD Edwards, Macola & Kronos

Plant Operations Manager 04/2019 to 05/2020

Viking Productions LLC. – Medley, FL

Manage recruitment process, job posting, applicant screening, interview, job offer and on boarding. Performed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.

Performed biweekly payroll calculating overtime, vacation and sick hours to process an accurate payroll. Processed employee W-4 and I-9 forms and managed benefits and leave time. Maintained employee privacy and protected payroll operations by keeping all information confidential. Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.

Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.

Organized and guided operations of production, processing and machinery according to business procedures and protocols

Oversee Manufacturing of Brands such as Harley Davidson, Hard Rock, Bob Marley and Red Stripe for all Caribbean islands. (Jamaica, Bahamas, Aruba, Roatan, Grand Turk, Grand Cayman & Belize.) Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth

Develops plant goals and works with and through subordinate associates to achieve results and goals Optimized processes to maximize efficiency

Develop and manage plant productivity and process improvement plans utilizing continuous improvement techniques

Oversee well-organized maintenance program for predictive and preventive actions Delivered substantial cost savings by securing discounts from third-party logistics services providers Negotiated with 6 different freight companies and received annual contracts resulting in cost savings of 30 percent

Reviewed production schedules and streamlined processes Human Resources / Logistics Manager 02/2015 to 12/2018 Nutri-Force Nutrition – Miami Lakes, FL.

Recruitment activities and scheduling, including job postings, career fairs and screening and interviewing applicants to build candidate pipelines and enhance company culture. Processed employee W-4 and I-9 forms

Performed weekly new hire orientations for 20 to 30 new employees. (Company policy, Safety, Compliance Standards, FDA, Harassment, & Health and Benefits.) Managed employee leaves of absence, including FMLA and disability leaves along with workers compensation reports.

Educated and advised employees on group health plans, dental, life insurance, disability, flexible spending accounts and on the 401(k) retirement plans. Managed payroll for organization for over 500+ personnel. Evaluated timecards for accuracy on regular and overtime hours.

Prepared and monitored sick leave files and served as administrator of sick leave program. Documented and processed all garnishments for bankruptcies, student loans and child support orders. Managed employee rewards programs. (Employees of the month) Conducted confidential investigations of discrimination, harassment and workplace violence. Verified and investigated employment claims and data. Sent notices to employees and department supervisors regarding employee expiring work documentation.

Managed employee exit interviews and paperwork.

Planned and implemented improvements to internal or external logistics systems and processes Translated business needs and priorities into actionable logistics strategies Determined most cost-effective procedures and routes for shipments Participated in carrier management processes, such as selection, qualification, or performance evaluations

Experienced and knowledgeable in Customs Imports and Exports, along with required documentations Ocean container shipments, Air Shipments, LTL, FTL, UPS and FED EX Prepared documents for shipment claims submissions Prioritized order security, accuracy and on-time pickup and delivery Established long-term customer relationships through prompt and courteous service Acquired cost savings of $100,000 a year.

Human Resources Manager 01/2010 to 01/2015

International Cable Corporation – Medley, FL.

Implemented organizational development programs; such as employee orientation and training programs; benefits plans, policies and guidelines; equal opportunity employment programs; and employee records and documentation policies

Partnered with managers in conducting investigation including instructing managers of best practices for documenting and discussing performance with employee Manage recruitment process, job posting, applicant screening, interview, job offer and on boarding Resolved employment-related disputes through proactive communication Office / Collection / Logistics Manager 01/2006 to 01/2010 International Cable Corporation – Medley, FL.

Delt with correspondence and complaints

Booked all transportation and accommodations for company owner, CEO, employees and customers Contacted customers to collect outstanding payments via one-time or negotiated installment methods Monitored payments due from clients and promptly contacted clients with past due payments Visited premises of customers to collect payments directly Incorporated a Corporate Hotel Program

Ran errands, organized meetings and coordinated Holiday festivities Details for Venue, food and decorations ) Entered all payroll, commission and bonuses Kept personnel records up to date

Including vacations, sick days and personal days

Ordered company supplies as needed

Scheduled and tracked over 25 carriers on a daily basis shipments that were needed Dispatched carriers for everyday pick-up from Ports and outbound loads Worked with customs and cargo company to attain container clearances Identified and resolved issues with freight containing incomplete or inaccurate information Knowledge of Import/Export

Experienced in Tariffs and CADIVI shipments

Coordinated all Exposition deliveries to South America and North America Maintained yard log of all containers, that were devanned and needed to be picked up Invoiced containers devanned

Negotiated with carriers drayage rates

Warehouse Supervisor 2001 to 2005

Andrx Pharmaceuticals – Ft. Lauderdale, FL.

Forecasted manpower requirements based on daily workload and company targets. Supervised material flow, storage and global order fulfillment. Responsible for the inventory accuracy.

Investigated department inventory discrepancies.

Coordinate all MRRS dispatches for the solvents, WIP materials and finished products, relaying all information to the Inventory Control Department.

Interface with procurement department on all new products and changes. Experienced in time management, Standard Operating Procedure and CGMP's. Ensure all warehouse personnel are properly certified and procedures are followed. Coordinated all WIP materials, DEA products, machinery and supplies between the different facilities. Responsible for safety, cleanliness and organization of warehouses and dock areas. JD Edwards, Word, Excel, Power Point

Conducted cycle counts and inventories on an ongoing basis. Adhered to all requirements and regulations for interstate HAZMAT carriers. Complied at all times with SOX, USDA, FDA, DOT and U.S. Customs guidelines and regulations.

Ensured that all health and safety guidelines were followed. Monitored product standards and quality-control programs. Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.

Senior Buyer/ Planner -Supervisor 03/1997 to 03/2001 Nature's Products Inc – Sunrise, FL.

Interfaced with Purchasing agents on new requirements on obtaining information on the current status of raw materials for domestics and export use.

Weekly management reports pertaining to sales and profits in order to make goals. Education

Additional Information

Machine capacity reports done on a biweekly basis, along with review of the adjustments made to the production forecast report.

Managed reports pertaining to the weekly demands and inventory levels. Experienced in Master Scheduling, Capacity Requirement planning, Material Requirement Planning and ERP system.

Implemented and coordinated a cycle count schedule, analyzing the deficiencies, making the adjustments and for reporting inventory accuracy levels. Performed monthly reconciliation of open purchase orders. Purchasing Manager 04/1991 to 02/1997

Baxter Diagnostics Pharmaceuticals – Miami, FL

Researched and partnered with reliable vendors and suppliers. Evaluated suppliers based on price, quality, and delivery speed Negotiated, prepared and executed supplier contracts.

Monitored contracts to be sure that vendors and supplies complied with the terms and conditions of the contracts.

Attended meetings, trade shows, and conferences to learn about new industry trends. Held regular meetings with staff and vendors to discuss the department's performance and resolve any issues within the purchasing process.

Reviewed records of items bought, costs, deliveries, product performance, and inventory. Monitored and forecasted upcoming levels of demand. Monitored shipments to ensure that goods arrived on time, in the event of problems traced shipments and followed up on undelivered goods Worked closely with the product development department to source new raw materials and component requirements. Strong communication and leadership capabilities.

Bachelor of Science: Business Administration 2005

Keiser Career College - Pembroke Pines - Hollywood, FL APICS . Just in Time & Materials Requirements

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