Customer Care Service
Resume:
MARIAM ENEOJO ELIYU
Mobile
Dubai – U.A.E.
Email address
**************@*****.***
About Me
Height: 5’9
Visa Status : visit visa
Nationality: Nigerian
References: Available upon request
Education
COLLEGE
:
NIGER STATE COLLEGE OF EDUCATION 2018
NIGERIAN CERTIFICATE OF EDUCATION
COLLEGE
EL-AMIN COMPUTER CENTER
DIPLOMA IN COMPUTER APPLICATONS
2014
BCOLLEGE
COMMUNITY SECONDARY SCHOOL OFULUKO NIGERIA (SSSC)
SENIOR SECONDARY SHOOL CERTIFICATE OF EDUCATION (SSSCE)
Computer Skills
MS Word, Excel
Other Skills:
Having a professional manner with an emphasis on hospitality and guest service.
Possessing a friendly personality
Experience in cash handling and customer service
CAREER OBJECTIVE
An energetic, talented and hospitable crew with a real passion for delivering a highest standard service to clients and maintaining excellent relationships with them to encourage repeat business.
Possessing a good team spirit, deadline orientated, helpful, approachable at all times and a quick learner.
Looking to join a reputable and exciting company where I can progress quickly and have the opportunity to develop an enviable career profile.
ASSETS AND CAPABILITIES
Ability to be flexible and adaptable to the requirements of the position
Ability to understand critical issues and domain and is innovative to the solution for improvement.
Supportive as a team player and able to work under-pressure and with minimum supervision
Self disciplined and has ability to prioritize and meet deadlines
High level inter-personal skills and the ability to interact with senior members of management.
Attention to detail, excellent organizational skills, and discretion with confidential information
Fluent in spoken and written English
WORK EXPERIENCES
SAFFRON BOUTIQUE HOTEL BAR DUBAI
Cashier/bar attender - for 12 month
Responsible to do all the cash transactions, to give good service to the customer and to lead my colleagues.
Duties:
Trained new staff
Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
Interact with customers, take orders and serve snacks and drinks
Assess customers needs and preferences and make recommendations
Mix ingredients to prepare cocktails
Plan and present bar menu
Check customers identification and confirm it meets legal drinking age
Restock and replenish bar inventory and supplies
Stay guest focused and nurture an excellent guest experience
Comply with all food and beverage regulations
Accountable for routine administrative operations.
Offer extensive customer care service hotel information to customers and assist them choosing drinks .
Maintain appearance, inventories and reports of the department.
Create effective displays to sell seasonal and promotional all bar products products
Maintain clean work areas and ensure adequate staffing is done.
Assemble and manage other records and reports.
DONNER GYROS: TO DATE (CASHIER)
Responsible for providing a friendly welcome and high-quality service to the customers. .
Duties:
Co-trainer of new employees
Welcoming clients in a polite, friendly and helpful manner.
Giving clients adequate time to consultation .
Giving highest standard service to the customers.
Proper advise on foods according to the restaurant menu
A trainer to new employees
Welcomed customers, answered there queries and offered information regarding our food
Operated cash register and received cash from patrons, exactly counted and provided change to customers as necessary
Ensured appropriate food and beverages handling procedures
Cleaned and disinfected work station, products and customer area
Helped with various kind of food ware-related promotions as required
MARIAM ENEOJO
Applicant
Contact this candidate