Assistant Office

Curriculum Vitae

Nosisa Amelia Titi

*.PERSONAL INFORMATION

Surname: Titi

Date of Birth: 3 November 1972

Nationality: South African

Marital Status: Single

Dependants: Two

Languages: Xhosa, English & Basic Afrikaans

Health: Excellent

Identity Number: 721**********

2.CONTACT ADDRESS AND TELEPHONE NUMBER

Home Address: 19068, Ngculu Street

Bloekombos

Kraaifontein

7570

Cell No: 078-***-****

3.EDUCATIONAL QUALIFICATIONS

Highest Standard

Passed: Standard 10, Senior Certificate

Year : 1995

Subjects Passed

Subject Grade Symbol

Xhosa HG C

English HG D

Afrikaans SG F

Biology SG F

Geography SG E

History SG F

4.TERTIARY QUALIFICATION

Institution Attended: Peninsula Technikon

Duration: January 1998-December 2002

Qualification Obtained: National Diploma Office Management & Technology (that covers)

Information Administration I, II&III

(that covers)

Microsoft Word ie typing skills, letter writing, memos and tables

Excel, Access, Power point presentation, internet and theory side

Business Administration I, II& III

Communication I & II (in English)

Legal Practice I

Mercantile Law I

& Experiential Training

Additional Courses: Did English development course in Peninsula Technikon and obtained certificate

Duration: One year

Further Courses: Attended training on Effective Customer Care and obtained certificate on 24 May 2011

5.WORK EXPERIENCE

Present Employment: Presently working at Debt tracker (collections company in Tygervalley)

Duties: Started as Call Centre Consultant in

October 2015 collecting student debts over the head phones and also doing necessary admin, doing electronic filing, working on Email correspondence from the debtors, multitasking

looking each activity and closing the deals with debtors for various institutions

From July 2016 till today I started as claims administrator (pipe looker)

Duties: Retrieving institutions statements from the

Computer checking payments that has been done

By debtors in the banks and balance all those

accounts to clear balances when necessary

Working on a spread sheet to allocate all those

payments and submit them to the systems

administrator to make changes to decrease

students balances

Doing my own filing to keep the statements that the agents submit to me for processing and

include them as well to the systems

administrator, replying on agents emails for

statements requests

6.PREVIOUS EMPLOYMENT

Office Assistant : Your Money Cash Loans in Bellville

Duration: Seven Years ( November 2005- December 2011)

Duties: Attending clients on a day to day basis checking if

they meet the requirements of the loan, collecting needed documents from the clients for loan

applications, opening up their loan agreements

when they meet the criteria and closing the deal

when necessary, doing filing, typing flyers for

distribution and making sure the office is clean

and tidy at all times

Reason for Leaving: The office was closed

Worked as Call Centre Consultant at Platinum

in Bellville

Duration: Eight months (1st April-31 August 2001)

Duties: Connecting to ear phones talking to the clients selling air time

Reason for Leaving: The office was closed

Worked as assistant secretary in Student Affairs office at Peninsula Technikon in my Experiential Training

Duration: Three months (1st Apri-31 June)

Duties: Typing documents and letters to in and outside

Outside the Technikon, faxing and receiving

fascimile from in and outside the Technikon,

doing filing handling and transferring three telephones at the same time, taking messages,

making appointments and handling students

needs, using copier to copy documents and going to the bursary office to do roll call for students who have received financial agreements

and also helping in filing

Interests: Putting things into action is my interest and

being hands on in computer packages is my

interest

Motivation: I am a hard worker who likes to get things done

on time and always strive for excellence, and I

also have big interest on learning new things

REFERENCES AND TESTIMONIALS

1.Enclosed is the letter of reference from my present employment that states duration of my service and duties

2.YOUR MONEY REFERENCE NUMBER

Nosipho Madokhwe

Senior Assistant, Your Money Loans

Durban Road

Bellville

Cell Number: 075-***-****

3.LETTER OF REFERENCE FROM

Mr TW Titus

Senior Assistant Director Student Affairs Office

CPUT

Bellville Campus

Tel: 021-***-****

CURRICULUM VITAE

OF

NOSISA AMELIA TITI

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