Service Customer

RABINDRA BHANDARI

EXPERIENCE: *+Years

Email: ******************@*****.***

Address: Bur Dubai

Mobile Number: +971-*********

Visa Status: Employment Visa

Application for: Bartender/Barman/Head Bartender/Bar supervisor

CAREER OBJECTIVE

Dynamic versatile Bartender with overall 6 years of experience and operation service with a proven track record of driving business and delivering superior guest service along with strong knowledge and menu creation experience. Strong leadership skills and demonstrated ability to increase business manage and train staff as well as the financial success of the establishment.

SKILLS

Customer Service

Beverage ordering

Beverage Costing

New drink creations

Team motivator

Bar supervision

Inventory Control

Leading and maintain the bar team strength

Equipment maintenance

Development Process improvement

Maintaining SOP’s

SEMINAR AND TRAININGS

WSET Level 1 Wine & Spirit

MMI Bar Academy, UAE

CERTIFICATES

WSET Level 1 Wine

F&B Training

Diploma Computer Course

ACTING HEAD BARTENDER

The Scene Restaurant, Terrace and Lounge

4-Front Facilities Management

Pier 7, Dubai Marina

Dubai, UAE

Jan 2019- Present

Smile and greet to guest with friendly manner.

Ensure proper service of all beverages items to guests.

Ensure that all details of service are preformed properly that every guest receives the highest quality of service.

Providing an enjoyable bar experience for every Guest.

Being visible behind the bar at all times to assist Guests and Team Members.

Check identification of customers to verify of legal drinking age and serve.

Restocking beverages for bar and preparing garnishes, classic / signature cocktails, mock tails, wines, spirits, beers, mix ingredients such as a liquor soda, water, sugar, bitters and coffee as well.

Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.

Keeping daily record of wastage and breakages.

Report all equipment problems and bar issue to manager.

Preparing requisition and Ordering all beverages item.

Order receive, stock supplies and retail products.

Checking all the beverage stock and prepare weekly & monthly inventory.

PRE OPENING -BARTENDER

Yas Island, Abu Dhabi

Formula 1

4-Front Facilities Management

20th Nov. 2018 - 31st Nov. 2018

Casa De Cuba

Mr. Miyagi’s Asian Street Bar

The Scene Restaurant

Cobra kai

SENIOR BARTENDER / BARISTA

The Scene Restaurant, Terrace and Lounge

4-Front Facilities Management

Pier 7, Dubai Marina

Dubai, UAE

Feb 2016 to Dec 2018

Making and serving drinks.

Inventory, wastage record, ordering request.

Always visible in the bar with smile to make guest comfortable and happy.

Setup all the bar stations as per standards.

Keep track for all the breakages of glassware and bar tools and equipment.

Report all the bar related issue to Management.

Ensure the bar station is prepared as per standards.

Prepare cocktails, mocktails and hot beverages.

Offer and serve bar food and snacks.

Order and maintains bar liquor and bar supplies.

Serve customers in a friendly & helpful manner.

Monitor and maintain inventory supplies.

BARCAPTAIN

Double Tree by Hilton Resort & Spa Marjan Island

Ras Al Khaimah, UAE (Feb. 2015-Jan. 2016)

Making and serving drinks.

Inventory, wastage record, ordering request.

Always visible in the bar with smile to make guest comfortable and happy.

Setup all the bar stations as per standards.

Keep track for all the breakages of glassware and bar tools and equipment.

Report all the bar related issue to Management.

BARTENDER / BARISTA

Duo Le Monot Caio Restaurant

Innova Star Food Stuff

(Italian, French & Japanese)

Jumeirah Beach Residence (JBR), Dubai, UAE

(Jan. 2012 – Jan. 2015)

Ensure the bar station is prepared as per standards.

Prepare cocktails, mocktails and hot beverages.

Offer and serve bar food and snacks.

Order and maintains bar liquor and bar supplies.

Serve customers in a friendly & helpful manner.

Monitor and maintain an inventory supplies.

EDUCATIONAL / ACHIEVEMENT CERTIFICATES

BACHELOR IN HUMANITIES AND SOCIAL SCIENCE

Tribhuvan University, Nepal (2008 – 2011)

INTERMEDIATE IN ARTS

Tribhuvan University, Nepal (2005-2007)

PERSONAL DETAILS

Nationality : Nepalese

Date of Birth : 30th July 1987

Place of Birth : Nepal

Sex : Male

Marital status : Single

DECLARATION

I hereby declare that the information in this document is accurate and true to the best of my knowledge and belief.

Best Regards,

Rabindra Bhandari

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