Registered Nurse Manager
Resume:
Shelby Rowley, MSN, RN
**** **** *** * *******, WA 98144
Phone: 405-***-**** E-Mail: **********@*****.***
Objective
Dynamic and results-oriented professional with outstanding collaborative, interpersonal, and communication skills. Strong drive to achieve high quality patient-centered metrics with a keen ability to strategically engage individuals across multiple disciplines. Engaging and innovative leader that strives to achieve lofty managerial, budgetary, and goals related to patient and staff satisfaction, value-based healthcare metrics, and team member engagement. Seeking an energetic and engaged team to collaborate with and strive towards providing high-value and patient-centered care.
Education
University of Oklahoma: Norman, Oklahoma
Bachelors of Science in Multi-Disciplinary Studies – Health Sciences and Human Behavior
Oklahoma City University Kramer School of Nursing: Oklahoma City, Oklahoma
Accelerated Bachelors of Science in Nursing, GPA: 3.87
Western Governors University: Salt Lake City, Utah
Masters of Science in Nursing – Leadership and Management
Work Experience
Swedish Medical Center – RN Manager, Neuro Critical Care Unit/COVID-19 Unit, Float Pool January 2020 – Present
34 bed Neurological Intensive Care Unit at a DNV Comprehensive Stroke Center
Creating and maintaining staffing plans, productivity tools, and budgets
Monitor and evaluate finance and productivity reports
Providing coaching, mentoring, education, and performance improvement plans to 140+ direct reports, in collaboration with HR Business Partners and union delegation
Stood up an 11 bed COVID-19 unit
oWorked alongside Infection Prevention, Administration, Facilities, EVS, and bedside leaders to create and implement many policies and protocols for COVID-19, including but not limited to PPE use/conservation, isolation precautions maintenance and removal, testing algorithms, exposure reporting/monitoring, patient and family communication, visitor policies, trialing new research drugs for treating COVID-19
Oversee recruiting, hiring, and onboarding for both units’ charge nurses, staff nurses, travel nurses, health unit coordinators, and certified nursing assistants
oConverted 22% travel nurses to permanent staff and decreased travel nurse utilization to 10%
Collaborating with Stroke Program team to implement new Code Stroke process, decreasing door to needle time to less than 30 minutes
Worked to stand up Shared Leadership
oUnit-Based Shared Leadership – initiated Commit to Sit campaign
oManager Facilitator for campus-wide Healthy Work Environment Committee
Completed Manager On-Call duties: covering breaks for Nursing Supervisors, completing rounding and audits, weekend coverage for all inpatient floors
Active Leader in HICS structure for 2020 Swedish Nurses’ Strike and COVID-19
Lead Quality Meetings between interdisciplinary groups to work on Hospital Acquired Infections/Injuries initiatives and improvements
Manage and resolve Quality Variance Reports regarding safety events reported by caregivers
Baylor Scott & White – RN Supervisor, Oncology Unit November 2018 – December 2019
Managing productivity, budgets, and payroll for 20 bed, 40 employee unit
Responsible for creation, balancing, and maintenance of scheduling
Tracking time clocks & attendance, completing counseling and warnings when necessary
Onboarding of and monthly rounding with new hires
Maintenance of employee files, licenses, and certifications
Responsible for annual educational competencies & continuous education regarding new protocols/policies
Maintenance of and creation of ideas regarding LEAN Huddle Rounding for Magnet facility
Attending and participating in committees relating to Peer Review, mortality, quality, patient & staff satisfaction, etc.
Competent in administration of Chemotherapy & Immunotherapy drugs
Knowledgeable Charge Nurse, managing 20-bed Oncology unit with critically ill patient population
Baylor Scott & White – Registered Nurse/Charge Nurse, Progressive Care Unit January 2016 – November 2018
Care to critically-ill patients in 32-bed ICU/step-down unit; assist Doctors with on unit procedures, delegate tasks to care technicians, direct admits and pre/post-surgical patients
Provides discharge information, educational planning, and referral services.
Close observation with complex medications and the use of multiple, IV drips where titration is involved
Close observation of patients due to medications, and rapidly changing patient condition
Oversee 32 patients and 12 employees, on average, as Charge Nurse
Orient and precept new employees, graduate nurses, and nursing students
Onboarding new employees, including completing new hire paperwork and orientation to the unit
Chair of Shared Governance Committee, representative on Shared Leadership Interdisciplinary Committee
Completing hang hygiene audits in conjunction with Infection Control leaders
Skin Prevalence Study Champion
Walgreen’s Pharmacy – Assistant Manager December 2013 – August 2014
Managed staff of 60 employees – including pharmacy staff, cashiers, consultants, photo lab technicians
Completed all scheduling
Handled customer service recovery, escalations, & risk management duties
Family Video – Shift Lead June 2010 – November 2013
Responsibilities including opening/closing of tills/money handling & inventory management
Handled customer service recovery & escalations
Interim Store Manager for a period time
West End Pointe 8 Theater – Projectionist Lead May 2010 – August 2010
Certifications
Basic Life Support (BLS) – American Heart Association Expires: April 30, 2022
Advanced Cardiac Life Support (ACLS) – American Heart Association Expires: June 30, 2022
Texas Registered Nurse License Expires: December 31, 2020
Washington Registered Nurse License Expires: December 18, 2020
Honors & Activities
August 2018 Nurse of the Month – Baylor Scott & White Grapevine
Magnet Conference 2017 Representative – Baylor Scott & White Grapevine
Sigma Theta Tau – National Nursing Honor Society
Kramer School of Nursing Departmental Excellence Award
References – Letters of Recommendation Upon Request
Jennifer Collins, RN, MSN – Director of Inpatient Nursing Services, Swedish Medical Center – Cherry Hill
Cell phone – 715-***-****
Carrie Papajohn, RN, BSN – RN Manager, Emergency Department, Swedish Medical Center – Cherry Hill
Cell phone – 540-***-****
Email – ******.********@*******.***
David McGowan, RN, BSN – RN Manager, Oncology Unit, Baylor Scott & White Grapevine
Cell phone – 817-***-****
Email – *****.*******@*********.***
Gabrielle Mezzio, RN, BSN – Staff Nurse/Charge Nurse, Intensive Care Unit, Baylor Scott & White Grapevine
Cell phone – 682-***-****
Email – *********.**********@*********.***
Contact this candidate