**** *. ***** ***. #*

Franklin Park, IL *****

C:501-***-****

adf6xc@r.postjobfree.com

Brianca Taylor

Mission

Secure a position with a successful company. Further my experience in customer service, data entry, and various job fundamentals. I aim to learn and succeed in any job title.

Summary

Data Entry and Call Center Specialist adept at maintaining and collecting quality data information. Highly skilled in organizational and filing documents. Able to handle confidential information. I possess accurate and thorough data entering and document proofreading skills. I possess customer service skills, money handling, and other various job skills including house- keeping.

Highlights

Type 40 WPM

Filing and Data Archiving

MS Office Suite

Understands Grammar

Tech-savvy with ability to quickly learn new software and hardware

Quality and accurate Data entering

Money Handling

House Keeping

Organization

Problem Solving

Employment History

07/2016-01/2019 Legacy Health Analytics Unlimited Rolling Meadows, IL

Customer Service Rep/ Data Entry

Plan, organize, coordinate,, and manage medical services while ensuring the level of care offered by the organization is consistent and aligned with the medical institutions established long term goal.[i]

Process confidential financial information about businesses

Probe and persuade business owners to allow us to analyze their business and diagnose a problem if any.

File and organize appointments with client manager

Check date for accuracy and verifying with CFO

Money Handling

House Keeping

09/2015-07/2016 Bank of America Call Center Northbrook, IL

Customer Service Rep /Data Entry

Process confidential financial information about businesses

Probe and persuade to promote Bank of America services

File and organize appointments with client manager

Check date for accuracy and verifying with CFO

Money Handling

02/2014-2015 U.S. Dept. of Agriculture Little Rock, AR

USDA Enumerator/ Data Entry

Train on surveys focusing on a specific agricultural commodities

Outbound calls to farmers across the U.S. to request information.

Quality data collected about a specific farm and its commodities

Compile information to produce a factual statistical publication about a specific geographical area and its commodities

Mail out statistical publications

File surveys, publications, and confidential USDA information

1/2012-2014 Univ. of Arkansas at Little Rock Little Rock, AR Front Desk Clerk/Data Entry

Collecting data and submitting confidential credit card info

Filing, organizing and mailing student information

Use of the University’s database to access student accounts

Transferring and advising calls to different departments

Money Handling

House keeping

Education

2014 Little Rock, AR

University of Arkansas at Little Rock

School of Mass Communication Media Production and Design

Completed Bachelor of Arts degree in Mass Communication

Interests

Journalism, Film, Dance, Drama, Music, Entreprenuership

[i]

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