Officer Sales

Sohel Ahmed Shaikh

Date of birth : **th March ***3

Contact:

Mobile : +91-876*******

e-mail : **********@*****.***

Address

Room. No.05, chawl no.24, BMC transit camp, near khatau mill, byculla (w), Mumbai -400011

Profile

Objective:

To work in an environment where I can grow and apply my knowledge, skills, experience, not only for my betterment, but also for the Company I am working with. Ambitious, smart and articulate with good communication skills, I am a fast learner who does not mind going the extra mile to achieve. Seeking a position where my knowledge will be further developed and utilized and to serve the best of my abilities.

Languages known:

English, Hindi, Marathi, Urdu

Key Skills

Goal Oriented Strong Analytical and Leadership Skills, Awareness of People, Co-operative.

Extremely productive in a high volume, high stress, environment.

Good written and verbal communication skills, with an eye for detail.

Self-starter with a can do attitude.

Customer Services.

Sales

Presentation skill

Call and email coordinator

People management

Leadership quality

Qualification

2013

Graduation T.Y.BSC

Wilson College

2010

2008

Higher Secondary Certificate

M.H.Saboo Siddik

Secondary School Certificate

M.H. Saboo Siddik

Work Experience :

1) Senior Officer-Operation (Schengen Process): VFS GLOBAL from 07th November 2013 until 25th January 2017 as Senior Visa Officer.

VFS Global Services Pvt. LTD (Trade Center 3rd. Floor G block BKC)

Mumbai- 400051

Leading biometric counters.

Profile involved attending to the counters for Schengen visa applications, assisting applicants with the application process, capturing biometrics, crowd management, assisting the supervisor in day-to-day operations.

Handled four Missions – Switzerland (As HUB), Latvia, Slovenia and Malta.

Mentor the team on a regular basis.

Ensuring completion of all the objectives.

Managing end-to-end operations of the VAC whilst ensuring quality and cost saving ensure compliance to the set processes.

Awards & Reward:

Champions of the month.

Spot on award.

Appreciation for the highest revenue generation by VAS.

Work Experiences :

2) Currently working for Greece based company for Greece Visa Processing name as GVCW from 25th January 2017 till date.

Handling end-to-end process of Greece mission.

Maintain adherence to the Service Level Agreements ’s for all processes and ensure adherence to Standard Operating Procedures, manuals etc.

Profile involves overseeing day to day operations, managing team rosters, handling escalations at the counters, coordinating with satellite centers/hubs and Missions, Handling escalations at the embassy.

Relationship management with stakeholders/ Clients.

Maintaining records in compliance with ISO requirements.

Ensure regular Error Monitoring - To monitor track and reduce the number of errors every month, within acceptable limits.

Generating revenue to the company by cost cutting.

Managing staff efficiency and productivity.

Leading new process rollouts in VAC.

Keeping a record of the VAC expenses.

Awards and Rewards:

Received one-month bonus salary along with increment.

Activities and Interests

Activity

Chess playing, Paintings and extracurricular activities

Interest: - Reading, singing, music.

STRENGTHS:

•Positive, action oriented and a learning attitude.

•Very comfortable with time schedules.

•Self-motivated; Keen to work, learn and grow.

•Team worker, ability to organize events.

Sohel Shaikh

Mumbai

Contact this candidate