Customer Service Operator

Terrell Griffin

**** ********* ******

Memphis, TN 38118

901-***-**** ********@*****.***

PROFESSIONAL SUMMARY

Professional Technician with over 5 years of experience seeking a position with a reputable company to deliver the latest technology, tools, devices and professional customer service, to which my training and experience can help improve the development of the company.

PROFESSIONAL SKILLS

•Installation and Repairer

• Leadership and Development

•Organization and Multi-Tasking

•Reach Truck, DockStock, Sit-Down, Cherry Picker (Forklift)

•Policy & Procedure Compliance

•Quality Control

EDUCATION AND TRAINING

Greenville High School—Greenville, MS August 1991- May 1994

PROFESSIONAL EXPERIENCE

Truck Pro Memphis, TN October 2017- present

Inventory Control Technican

•Receive, check in and put away stock in desired location.

•Replenish picking and packing locations and unload trucks.

•Organizes warehouse inventory yard areas for efficient material storage and handling.

•Maintains labeling system on each stock item; manually stocks inventory shelving with stock items received or returned.

•Maintains records and coordinates the periodic safety inspection and testing of specialized utility equipment.

Direct TV Memphis, TN January 2016- July 2019

Technician

•Install, disconnect and upgrade customer services, and make and complete splices in various types of communication cables

•Review and analyze complex schematic drawings; use electrical test instruments to determine defective wire or fiber

•Repair and maintain outside cable facilities; may climb poles and ladders or operate hydraulic aerial lifts mounted on trucks

•Work outdoors in all kinds of weather and deliver impeccable customer service

B-Way Corporations---Memphis, TN November 2001- October 2014

Seamer Operator/ Slitter Welder Operator

•Performs routine manual and mechanical production functions necessary to operate the production equipment.

•Assists in preventive maintenance on production equipment and replenishing supplies, materials, parts, and tooling for assigned area.

•Performs on the job training and development of assigned personnel and performs specific quality assurance inspections and measurements on a timely basis and as required.

•Communicates information to next shift as well as the production supervisor.

•Performs sorting and inspection of materials and individual assignments.

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