Manager Customer Service

*, ******* *****, ****** ******, Tel: +234**********

Off Lekki-Epe Expressway, Email: ********@*****.***

Sangotedo, Ajah.

Lagos State.

ARANSIOLA MATHEW OLAJIDE

CAREER OBJECTIVE:

A young, determined individual who has obtained needed skills in the area of Customer service, Administrative and Logistics management. Looking for a challenging position, where he can make effective use of his management skills and experience for the growth of the organization and also ready to adapt and implement new Ideas and Technology as they arise, to make a positive impact in the Organization.

BIO-PROFILE:

State of origin: Kwara State

Date of birth: 24th June 1989

Marital Status: Married

Sex: Male

EDUCATION AND TRAINING:

2009 -2013 University of Ilorin, Ilorin, Kwara State.

(B.Agric.)

2008 Safole Computer Training Institute

2007 Ahmadu Bello University Zaria Kaduna State

A level / IJmb

1997 – 2003 Ansar-Ud-deen Grammar School, Randle Avenue,

Surulere, Lagos state.

West African Senior School Certificate (WASSCE)

1991 -1997 Ansar -Ud-Deen-primary School, Okepopo, Lagos

First School Leaving Certificate

WORK EXPERIENCE

Ace Products and Services Limited March 2016 till Date

(Fran-Zok Engineering Works Ltd) Ibeju Lekki, Lagos.

Administrative and Logistics Officer.

Job Details:

Planning and coordinating administrative procedures and systems and devising ways to streamline processes

Assessing staff performance and provide coaching and guidance to ensure maximum efficiency

Manages the purchase of supplies, equipment, materials and contracting services in the organization,

Predicting the organization needs, scheduling purchases, checking stocks, and analyzing market trends,

Approval of quality, best products & services that have low prices after reviewing and analyzing all options, to ensure that the products & services are of high quality and it meet the standard requirement of the organization,

Oversee and Coordinate the general Logistic Coordination of the company,

Analyzing and negotiation of products from different Vendors,

Execution of specific logistic assignments,

Taking orders from other departments and maintaining the purchasing policy of the organization,

Business expansion and Customers Satisfaction,

Handling & renewal of vehicle papers particulars,

Procurement and supervision of materials for all the new projects in the organization,

Monitoring materials & extensive knowledge of procurement and logistic operations like distribution, transportation & warehousing.

Satco Consultancy & Energy Services Ltd 2015-2016

Opebi Allen, Ikeja,

Lagos.

Farm Supervisor/ Buyer

Job Details:

Supervises all purchases in the farm

Management of the store keepers and general store

Oversee and Coordinate the general affairs of the farm

In charge of the weekly stock taking in the farm,

Manages external supply i.e the farm products to Customers

Sustain the growth of company and satisfy customers need.

Chamscity, 2014 Ikeja Lagos.

Call Center Agent,

Provision of excellent Customer Services

Accurate verification of customer data

Attending to customers complains and needs

Rectifying customer’s issues.

Telemarketing (inbound and outbound calls)

Ministry of Agric and Co-Operatives 2014

(Agric services Department)

Aiyedoto Poultry Estate, Agric, ojo Lagos.

Farm Manager

Vaccination of the Birds in the farm

Taking down the stock record of the farm

Sustain the growth of the farm by giving a weekly report

Check on farm produce to meet customers need.

TMKG Consulting Limited 2010

Opebi Allen, Ikeja, Lagos

Verification of Adidie & Guinness Product.

Impax Limited 2009

Verification of Unilever Nigeria Asset

Taking data of Asset the company

Data capturing of Asset using data capture machine

COMPETENCIES:

Possess strong interpersonal and problem solving skills,

Sound ability to work in a team as well as independently,

Result oriented and strong Leadership skills,

Possess strong written communication skills,

Ability to take initiative and work under minimal supervision position,

Positive attitude with strong attention to detail ability to handle multiple tasks and meet deadlines,

Ability and flexibility to manage human resources,

Extensive knowledge of warehouse management systems and services.

SKILLS:

Computer Skills: PC Fundamental Skills, Proficient in Microsoft word (Excel,

PowerPoint and Corel draw), Windows, Internet Utility.

INTEREST AND HOBBIES:

Music, Meeting people & travelling.

REFERENCES:

Available on request

Contact this candidate