Ahmad Q. Heikel
Professional Summary
Head of the SAP operation solutions team, which supports and deliver SAP PP MM PM and QM modules solutions for around 500+ users
SAP Project Manager/Consultant with more than twelve years of rich functional experience in areas of Production (PP), Quality (QM) and Supply Chain Management (SCM)
Nine End to End SAP Implementations as project manager/SAP PP-QM consultant
Strong functional knowledge in SCM business development and process re-engineering. Experience in FMCG, Pharma (best practices, FDA-21 CFR Part11), Retail and process industries.
Effective communicator with excellent relationship management skills, Has the ability to relate to people at any level of business and management.
12+ years of experience in configuring and Customizing SAP PP-PI module in areas of Master Data, Production Planning, Sales and Operation Planning, Capacity Planning, MRP, MPS, Demand Management Planning, and Manufacturing execution cycles (Process/Production Order Processing, Good Issues, Confirmation, Good receipt, X Steps, and PI Browser Based sheet).
12+ years’ experience in configuring and Customizing Quality Master Data (Catalog,MICs,Method, Inspection Plan,Q Info Records, Sample Management ), Quality Assurance (Quality inspection, Result recording, Quality certificates), Stability Study, (Quality/service/maintenance notifications, Digital Signature strategies, change Control Processes,QM information system) in QM module.
Expert functional knowledge in designing RFC’s, BAPI’s, BADI’s, BDC’s, User exists, enhancements points, custom ABAP program and transactions.
Expert functional knowledge in designing /managing the SAP interfaces with other applications and other custom built third-party applications.
Work Experience
SAP SCM solution architect
Connexions – New Jersey/USA June 2020- Till now
Project:
SAP SCM S4/HANA -Implementation Project, as SAP SCM solution architect for Connexions – New Jersey/USA
Responsibilities:
Design SAP functional landscape and solution, including the functional integration points, applicable standards, industry best practice and governance.
Provide expertise on application architecture design or applications rationalization in the areas of SAP PP, WM,MM, QM and PM across all Connexions Data Inc. internal Projects.
Lead the architectural governance function/processes during the implementation (ensure the ongoing alignment of business architecture, functional architecture and technical architecture from a functional/solution perspective).
Translate business requirements into specific system, application or process designs covering both functional and non-functional aspects.
Create and manage SAP project tracks to implement or deploy capabilities as required: blueprints, gap analysis, end-to-end process design, testing strategy, cutover plans, training, etc.
Create functional specifications for application development objects (interfaces, conversions, enhancements and reports and forms) and guide the development of those programs within the development team.
Participate in multiple design activities, from requirements analysis to systems, application and/or process design specification.
Validate the project deliverables to comply with 21 CFR Part 11 and industry best practice.
SAP Operations Solution Manager
Al-Faisaliah Group-KSA Jan-2017 to Aug 2019
Projects:
SAP Implementation project, as PP/QM-SME / Solution Architect for Pharma International
SAP Fiori project, as Project Manager for AL-Faisaliah group
Planning project on SAP IS retail, as Project Manager for MECL (Sony)-KSA
MRP implementation project, as Project Manager/PP consultant for Safi-Danone
Batch Management project, as Project Manager for Safi-Danone
WM implementation project, as Functional lead for Safi-Danone
SAP BO\BW Project, as Project manager AL-Faisaliah group
Responsibilities:
Provide day to day support to Al-Faisaliah Group 500+ business users in the Areas of SCM, production, quality and plant maintenance, and comply with our support SLA
SAP PP/PP-PI/WM/QM/SCM/Operations SME and Solution architect
Deliver medium and small size SAP projects, from deign to implementation
Manage the delivery of major projects with 3rd party suppliers
Leverage the utilization of current system and highlight the opportunities of improvements and enhancements
Run schedule system health check and provide training to business users
Manage and build integration between SAP and 3rd party application, including MII, MES and printouts (Batch Data, Labels and Barcodes)
SAP PP/QM Team lead
Arete Global-KSA 2012-2016
Projects:
SAP implementation project, Senior SAP PP, Almarai poultry plant (Alyoum)
SAP implementation project, Functional lead for PP/QM teams, Deemah Biscuits
SAP implementation project, SAP PP/QM consultant, Sanabel Al Salam manufacturing Co.
SAP implementation Project, Lead Functional SAP PP/QM team, HWB “NOVA” Co.
Three sites SAP implementation project, Senior SAP PP consultant, SPCC cement Co
SAP End to End implementation, Functional lead for QM team, Solb steel
SAP Business All in One Solution design for Chemical Industries Arabia V1.604 Developer with SAP Labs, SAP Labs/ China
SAP Best Practices Baseline Package AE for Chemicals Industry – V1.606 project, AT Phase Partner support, SAP Functional consultant, SAP Labs/ China
Responsibilities:
Project Preparation Stage
Prepare project scope/Plan and pre-sales activities
Prepare and conduct SAP overview sessions for Core Team – (Level 0)
Prepare and conduct Navigation sessions and Module specific overview (PP/QM) for Core Team – (Level 0 + 1)
Participate in old Legacy system understanding
Business Blueprint
Prepare and conduct Level 1 training (master data and transaction) for the core team
conduct AS IS workshops, collect and prepare the documentation of the business requirements for PP/QM modules (AS IS Document)
conduct Business process Design workshops
Prepare Production planning Business Blueprint document/Quality management Business Blueprint.
Identify modifications / additional ABAP objects
Design the SAP integration with 3rd party applications using PI, MII and IDcs and design functional specifications for Printouts (Quality, Production Labels, Bar codes and Batch details)
Realization
System configuration and initial settings for PP/QM modules
Perform the informal testing, in development stage.
Perform the initial settings and informal testing
Prepare and conduct Level 2 training & the manuals
Prepare & Develop the Unit / integration UT scripts.
Review End User Manuals done by core team
Prepare functional specifications documents for the ABAP Objects
Participate in the development of authorization matrices
Prepare and conduct Top management Training and end user training
Data Migration
Assist in the data collection, and review collected data
Uploading data and verify uploaded data along with core team
SAP PP/QM SCM Team lead (SAP Business Improvements Team)
Hikma Pharmaceuticals PLC-Jordan 2007-2011
Projects:
SAP SCM project “business improvements team” Lead Functional Consultant for PP/QM teams, Hikma Pharmaceutical-Jordan
Stability Study Rollout Project for 2 Sites; Lead Functional Consultant for QM teams - Jordan &KSA
SAP Implementation Project for Hikma Egypt; SAP PP/QM Lead – Cairo, Egypt
MRP and QM enhancement Project; SAP PP/MM/QM consultant - Jordan
SAP End to End implementation Project for APM company - SAP PP/QM/PM consultant - Jordan
SAP Migration Project, Support pack, and SAP ECC 6 EHP7 Technical upgrade Project; SAP PP/QM/PM Testing consultant - Jordan
Job Responsibilities:
Analyze complex business problems and design cost effective solutions by developing systems and procedures.
Configure SAP system settings and options; plan and executes unit; integration and acceptance testing to the one team and end users.
Conduct training; develop and test programs; manage, analyze and validate data conversions; design and write specifications for the development of interfaces to other systems
Leverage the system utilization according to the business requirements
Analyze business processes and recommend SAP MM / WM / QM best practices.
Design the functional specifications for SAP Integration with 3rd part tool including; Labeling printers, barcodes, MES and LIMS
Build the Gap analysis Documents with the suggested solutions for core manufacturing and Quality management
Collect the business requirements and building the Functional Specifications for the required developments, create and perform the unit testing scripts
Provide SAP MRP and MRP evaluation training for the supply planning & purchasing departments
Updated SOPs in line with SAP system
Professional Training
SAP S4/HANA Activate Project Manager
SAP S4/HAHA Production Planning & Manufacturing
SAP Application Associate-Production Planning & Manufacturing
SAP Application Associate- Quality Management
SAP PM/MM/WM/CO Support Training
Certified Supply chain professional CSCP and CPIM.
Effective Communication Skills training.
PMP training
Tableau, Power BI
Google Analytics certified (Advance, Power User)
ACADEMIC CREDENTIALS
Master of Business Administration (MBA) Hult international business school San Francisco-USA
Bachelor’s degree in engineering 2003-2007, Hashemite University-Jordan
Email: ***.********@*****.***
Mobile: +1 (415) 602 - 7241