Office Assistant Customer Service

Gurpriya Bamrah

**** ** *** ** *********: 587-***-****

Edmonton AB T6T2J3 Email: Gurpriyabamrah1987 @gmail.co m Profile Summary

Multi-skilled,self-motivated professional with a combination of sales,customer service, and office management experience .Currently seeking a rewarding position within a dynamic and progressive organization. Flexible and willing to negotiate terms of contracts. Highlights Of Qualifications

• Post Graduate Certificate in International Business Management

• Six years of experience in Customer Services

• Knowledge in financial system,cash,credit and investment management

• Proficient in Microsoft office applications with strong keyboarding skills

• Effective Communication and problem solving skills

• Able to work independently and also as part of a team to work in diverse environment

• Strong organizational,decision making,problem solving and time management skills

• Ability to work under pressure and to meet tight deadlines

• Experience in Amadeus and Sabre .

Core Competencies

Customer Service Computer Proficiency Excellent Communication Risk Analysis Process Improvement Multi lingual

Report Writing Conflict Resolution Time Management People/Team Management Change Management Control optimization Work Experience

Office Assistant / Travel Consultant

Millwoods Travels November2018- January 2020

• Greet,assist clients in the office and over the phone for travel inquiries.

• Updating paper work, maintaining documents and word processing.

• Performing general office clerk duties and errands.

• Read and Route incoming mail s and process outgoing mails.

• Recording information as needed.

• Managing filing system.

• Helping organize and maintain office common areas.

• Creating, maintaining, and entering information into databases. Retail Store Manager

Freedom Mobile, Edmonton September2014-July 2019

• Supervise team's daily work and team member's Performance

• Estimate and order products and supplies

• Establish methods to meet work schedules

• Helping Clients to troubleshoot and address their inquiries.

• Maintain records of stock, repairs,sales and wastage

• Train staff in job duties, sanitation and safety procedures Food Service Supervisor

A&W, Edmonton May2016- November2016.

• Ensure food and service meet quality control standards December2014-October2015.

• Supervise team's daily work

• Train staff in job duties

• Decision Making

• Helping with customer inquiries

• Prepared reports using the cash register on a weekly and monthly basis. Cashier/Stocking October2014-Store Closed.

Target, Canada

• Handling cash register

• Helping Customer finding right products according to their needs

• Working on hard-line and soft-line

• Product Rotation.

• Zoning Departments.

• Ensuring Merchandise is properly signed and priced. EDUCATION

International Business Management,Mohawk College Completed 2014 Toronto, Ontario.Ca

Certificate in Makeup Artistry, Eveline Charles Academy Completed 2017 Edmonton,Alberta.Ca

Bachelors in Computer Science, Guru Nanak Dev University Completed 2011 Amritsar,Punjab.India

Certificate in basic beauty, Orane institute Completed 2018 Gurdaspur, Punjab.India

Reference

Available on request

Contact this candidate