SUMMARY
To secure a challenging position in a reputable organization to expand my
learnings, knowledge, and skills.
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company PROFILE
• Worked as Social Media Experts in Web Portal.
• Worked as Research Associate in Background Verification.
• Working as Research Analyst in Healthcare.
• Effective communicator with exceptional analytical & problem- solving skills.
• A self- motivated and passionate with a can- do attitude, look at challenges as opportunities, extremely productive in a high volume, high stress environment of the Insurance Industry. PROFESSIONAL EXPERIENCE
24*7 DAILY (Web Portal)
June 2016 to Nov’2016
SOCIAL MEDIA EXPERT
Training & Development:
• Identify and improve organizational development aspects that would improve content (ie: employee training, recognition and rewards for participation in the company's marketing and online review building).
• Create a regular publishing schedule.
• Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns.
• Promote content through social advertising.
• Editor of website, social media content, and all outgoing communications.
• Work all aspects of company.
PINKERTON (Background Verification)
Sept’2017 to July 2018
RESEARCH ASSOCIATE
Training & Development:
• Provide effective and inspirational leadership to the team of agents, through regular training on operations, system basics, process flows to achieve set business targets and other performance parameters.
• Updated and reviewed weekly transition reports of few reports.
• Maintained the MIS tools and generated exception reporting. Explore the world of data, information, and reporting.
• Process data from business transactions.
• Analyze data for decision making.
• Exchange data between various sources.
Megha Manral
*****.********@*****.***
9/2974, Street No.-2,
Dharampura, Gandhi Nagar,
Delhi- 110031.
EXL (Healthcare)
July 2018 to till date.
RESEARCH ANALYST
Training & Development:
• Interact regularly with managers, clients to field queries and questions.
• Preparing Daily reports and sending new updates to team which can help to improve quality Parameters
• Designing structures and methods to develop quality based and time efficient processes while regularly managing data and preparing MIS
• Ensured all the reports are delivered on time and accurately.
• Creates business requirements and guidelines as it relates to receiving data, data quality and data profiling. ACHIEVEMENTS
• Rewarded as the best performer in 24*7 daily.
• Awarded for Rising Star Award in EXL.
Academics Credentials
BJMC, 2016 from I.P University
12th, CBSE, 2013
10th, CBSE, 2011
Personal Details
Date of Birth : 06 June 1995
Address : 9/2974, Street No.-2, Dharampura, Gandhi Nagar Languages Known: English, Hindi