Sales Store Manager
Resume:
Nicole Campos
Business Specialist
*** ******** ***, *********, **
*************@*****.***
OBJECTIVE
Obtain a position that utilizes my skill set in dealing with a diverse population, particularly in sales, and also focuses on long term client relationships to help diversify a business portfolio for a company.
EDUCATION —
EXPERIENCE
Berkeley College, Woodbridge, NJ- June 2017
Bachelor of Business Administration (International Business)
August 2019-Present
Lead Field Expert • Enjoy Technology LLC •
• Led company in sales execution when providing at home solutions in various categories; maintained top ranked performance quarter over quarter.
• Provided an unmatched Customer Experience for Premier Technology companies as a delivery, fulfillment and set up specialist while providing on-site add-on solutions
• Managed daily appointment flow through in-house CRM tools while coaching teammates around on time, customer satisfaction and sales execution.
• Led new hire onboarding & in-house/cross-market training programs.
• Demonstrated premier customer care with attention to soft skills and relationship building.
• Conducted interviews & hiring events to hire top talent to join the region’s sales team.
May 2019-August 2019
Assistant Store Manager • Verizon Wireless •
• Connected with clients to discover needs to create the best recommendations to achieve store KPIs.
• Coached teammates to achieve KPIs through sales techniques & product knowledge
• Managed all aspects of inventory management & control, including receiving shipment, sending outbound shipments, and cycle counts.
• Managed all aspects of cash control, including daily operational procedures of retail location.
December 2017-April 2019
Driver • Uber •
• Route management and planning based on traffic & road conditions to assist in Premier Customer Satisfaction
• Coordinated all cleaning & maintenance of vehicle
• Assisted clients with loading/unloading
June 2017-Jan. 2017
Import/Export Internship • On-Point International •
• Managed all aspects of inventory management & control including inbound and outbound shipments.
• Auditing and approving invoices for client satisfaction
• Coordinating delivery date, managing expenses, and maintaining loyal relationships with supplies to ensure customer satisfaction
Dec. 2017-May 2015
Mobile Expert • T-Mobile •
• Customer assistance with products, services and availability of financed items through internal credit check and subscription service
• Revenue calculations & preparations of sales contracts
• Managing all aspects of merchandising control, including exchanges and returns.
• Arranging all service contracts for merchandise and set up for clients to build long term relationships.
KEY SKILLS —
CERTIFICATIONS
Project Management
Sales & Customer Service
International Business
Time Management
Team Leading & Management
Data Analysis
Fluent in Spanish & Portuguese
Microsoft Office Proficiency
Lean Six Sigma White Belt Certification- July 2020
Project Management Essentials Certified (PMEC)
Psychological First Aid: Supporting Yourself & Others During COVID19
REFERENCES
Available upon request.
Contact this candidate