S. ZIAVUNIAZ
***/*, ****** ******, *******************,
Salem Tamil Nadu India - 636109
Mobile: 979******* Email: *********@*****.***
CAREER OBJECTIVE
Seeking an opportunity to merge my initiative and enthusiasm both to the organization and myself, To aim at expanding my horizons and developing skills in the field of “IT Recruitment” and to work in a dynamic environment that provides opportunities for my growth.
AREA OF INTEREST
Human Resource Planning Recruitment Talent Acquisition & Retention Manpower Management Employee Relations
Facility Management Training & Development Administration
TECHNICAL SKILLS
Operating System
: Windows 2000/XP/7/8.1/10
Office Packages
: MS Outlook/2000/9/7/10, MS Office/ MS Excel
EDUCATION CREDENTIAL
B. Sc. [Chemistry]
Jamal Mohamed College, Trichy
WORK EXPERIENCE
Hexaware Technologies, Chennai Oct 2019 – Jul 2020
Designation: Technical Recruiter
“Hexaware Technologies Limited is a leading global provider of IT and BPO services. The company provides services to clients in Banking, Financial Services, Capital Markets, Healthcare, Insurance, Manufacturing, Retail, Education, Telecom, Professional services (Tax, Audit, Accounting and Legal), Travel, Transportation and Logistics verticals”
Designing, developing and implementing standardized recruitment process in the organization including designing job descriptions, manpower planning, job design, interview assessment techniques, salary negotiations and closures.
Working closely with the hiring managers and the country mangers for quality hiring and closure.
Managing full-life cycle of recruitment (full-time/permanent, contract) and hiring processes, sourcing (direct, indirect), pre-screening, interviewing, reference checking, offer negotiations and hiring documentation
Sourcing profiles from internal database (Conrep) and job boards like Dice, Monster, Career Builder, LinkedIn & Corp-Corp for specific requirements to source active and passive candidates for contract, contract-to-perm, and permanent positions.
Filtered through and reviewed completed candidate resume while evaluated applicant’s work history, education and training, job skills, desired salary/hourly rate, and qualifications against open requirements.
Evaluated and initial screening of selected candidates, route to sales staff for placement, and placing resources as per client needs.
Negotiated salaries and hourly rates, extended offers of employment to successful candidates and supported in filling up all the necessary paper work after the hire.
Placed candidates as per the requirement (W2, Corp-to-Corp).
CLIENTS HANDLED:
Gohire Technologies Pvt. Ltd., Chennai Mar 2019 – Sep 2019
Designation: Senior Talent Acquisition Consultant
Responsible for handing whole life cycle recruitment, including candidate’s identification, interview, evaluation, salary negotiation, interview scheduling, and post interview aspects such as follow-up with the vendor for interview feedback, Po’s and Contract’s.
Handling a team of recruiters, assigning work to the recruiters and fulfilling the client’s requirements by submitting best-fit profiles.
Work according to multiple requirements in a high growth multitasking environment
Business Development through Cold Calling, Email Campaigns and Internet searches.
Identifying End-Clients and generating leads for Resource Mgmt and Staff Augmentations
Interviewing and short-listing consultants before submitting to the Client/Vendor.
Retaining existing vendors by regular follow-ups through e-mails and cold calling.
Building relationship with new vendors to generate business.
Pay Rates Negotiation with Employers and Vendors.
Perform all staffing functions needed to fill our clients open job requirements.
Scheduling Interviews for Consultants and guiding them at the time of interview by providing the information of the client.
Handling post interview aspects such as follow-up with the vendor for interview feedback, Po’s and Contract’s.
Involved in training my team relating to contracts, negotiating process
CLIENTS HANDLED:
Resource Logistics/ Royal Softech India Pvt Ltd, Chennai Aug 2018 – Feb 2019
Designation: Sr. Technical Recruiter/ Talent acquisition
Managing full-life cycle of recruitment (full-time/permanent, contract) and hiring processes, sourcing (direct, indirect), pre-screening, interviewing, reference checking, offer negotiations and hiring documentation
Sourcing profiles from internal database (Conrep) and job boards like Dice, Monster, Career Builder, LinkedIn & Corp-Corp for specific requirements to source active and passive candidates for contract, contract-to-perm, and permanent positions.
Filtered through and reviewed completed candidate resume while evaluated applicant’s work history, education and training, job skills, desired salary/hourly rate, and qualifications against open requirements.
Evaluated and initial screening of selected candidates, route to sales staff for placement, and placing resources as per client needs.
Negotiated salaries and hourly rates, extended offers of employment to successful candidates and supported in filling up all the necessary paper work after the hire.
Placed candidates as per the requirement (W2, Corp-to-Corp and 1099).
Worked with candidates on various work permit visa’s (H1B, F1 (OPT/CPT), EAD, Green card and US citizens).
Received job requirements from VMS and distributed requirements to the team. Make sure that each requirement is being served in the minimum amount of time.
Conducted in depth interviews with candidates by telephone to determine skills, interest, market value, and availability.
Managing Resources and tracking until closures.
CLIENTS HANDLED:
247 Headhunting/ Tenpath Solutions, Trichy Oct-2014 to Apr-2018 Designation: Sr. Technical Recruiter
“247 Headhunting is a US-owned firm and a partner to the recruitment industry since 2002, we provide real solutions to the demands of the competitive talent industry. Employing skilled teams that are fully engaged in client outcomes, proprietary software tools that combine the very best in search innovation and data aggregation, a secure client platform for real-time web and mobile access to account activity, and our fully-owned IT development facility, we're driving the next generation of talent industry BPO services.”
GROWTH PATH
DESIGNATION
DURATION
Sr. Technical Recruiter
Nov 2017 to Mar 2018
Technical Recruiter
Oct 2014 to Nov 2017
Roles & Responsibilities:
Designing, developing and implementing standardized recruitment process in the organization including designing job descriptions, manpower planning, job design, interview assessment techniques, salary negotiations and closures.
Working closely with the hiring managers and the country mangers for quality hiring and closure.
Exploring best market practices in talent acquisition and implementing the best suitable practices in the
Organization.
Recommending and implementing cost effective hiring strategies.
Implementing behavioral assessments and measuring skill matrix for every level in the organization.
Using social networking tools and platform efficiently for niche level, senior level and leadership level hiring.
Organizing walk-in drives, referral programs, campus- recruitment, participating in job fairs for creating a strong funnel of prospective applicants for present and future requirements.
Partnering with various Engineering colleges and institutes for campus placements and internship programs. Organizing induction, pre-interview tests, group-discussions, presentations and offer letters of the students.
Maintaining historic data of recruitment, test scores, interview comments and psychometric tests in the Applicant Tracking System customized as per the company’s requirements.
Responsible for hiring for all level
Responsible for full lifecycle recruiting process to include sourcing and identifying candidates, phone screening, conducting follow-ups, presenting offers, and negotiating salaries for employees.
Interviews potential candidates for existing requirements.
Interacting with all internal customers for timely closer of positions open under respective verticals.
CLIENTS HANDLED:
First Source Solution Ltd, Trichy
May 2011 to Oct 2014
Designation: Sr. Customer Service Executive
“First source Solutions Limited is a provider of business process outsourcing services headquartered in Mumbai, India. It is owned by RP-Sanjiv Goenka Group. First source provides customized business process management to customers in the banking and financial services, customer services, telecom and media, and healthcare sectors. Its clients include Fortune 500 financial services, telecommunications and healthcare companies. First source has operations in India, US, Ireland, UK, and Philippines.”
Roles & Responsibilities:-
Answers incoming customer calls/chats with a friendly and positive manner regarding Vodafone post-paid service complaints.
Provides outstanding service to the customer throughout the duration of the call or chat.
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
Ability to handle and resolve all types of Vodafone network issues, Postpaid billing disputes, GPRS Complaints and I-phone 3G connectivity issue.
Provide alternative options & also to change any account information with General maintenance upon customer’s request.
Ensure resolutions are provided keeping in mind call control and call duration as prescribed by the clients.
Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
CLIENT HANDLED:
CORE COMPENTENCIES
Determined to carve a successful and satisfying career in the industry.
Have personal and professional ethics and fosters a diverse and respectful workplace.
Result oriented – Achieve goals in a timely manner while providing excellent client service.
Can use language effectively to gather information and facilitate the exchange of ideas.
Ability to adapt to changes while keeping focus on goals and apply knowledge to new circumstances.
Possess ability to establish a team effort that promotes working towards a common goal.
Have personal and professional ethics and fosters a diverse and respectful workplace.
PERSONAL DETAILS
Name
S. Ziavuniaz
Languages
English, Tamil, Urdu
Father’s Name
S. Sahabpeeran
Date of Birth
01-05-1988
Sex
Male
Marital Status
Married
Nationality
Indian
Passport No
J3615376
Age
30
Native Place
Salem
DECLARATION
I (S. Ziavuniaz) hereby declare that the above information given by me is true to the best of my knowledge.
Place: Yours Sincerely,
Date: (S. Ziavuniaz)