Shakia Cokley
Lawrenceville, GA ***** C: 404-***-**** E: ************@*****.***
Summary
I have 6+ years of customer service and working with different people everyday while being able to help each person with their different needs. I make sure that each person receives what they are looking for in the service they need. I am a fast learner and very good with handling money and returns if need be.
Skills
Trained in food safety guidelines
Cash register operation
Guest and client satisfaction
Banquets and catering
Cleaning and sanitizing
Adaptive team player
Organized
Cash handling accuracy
Store maintenance
Dependable and reliable
High-energy attitude
Experience
NIGHT SHIFT MANAGER 06/2019 to Current
McDonald's - Lawrenceville, GA
Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
Managed restocking, cleaning and organizing of customer-facing and back-end areas.
Assigned tasks based on operational needs and individual strengths.
Ensured register count and bank deposits contained proper amounts of currency.
Served all types of customer needs and resolved problems to satisfaction.
DOOR GREETER 08/2017 to 10/2017
Walmart - Duluth, GA
I would check customers receipts as they walked out the door to just makesure everything was purchased in the store as well as looking for shop lifters and helping the police
CASHIER 08/2016 to 03/2017
Krispy Kreme - Duluth, GA
Education and Training
Georgia Gwinnett College - Lawrenceville, GA Some College (No Degree)
Hospitality