Shakia Cokley

Lawrenceville, GA ***** C: 404-***-**** E: adf6kc@r.postjobfree.com

Summary

I have 6+ years of customer service and working with different people everyday while being able to help each person with their different needs. I make sure that each person receives what they are looking for in the service they need. I am a fast learner and very good with handling money and returns if need be.

Skills

Trained in food safety guidelines

Cash register operation

Guest and client satisfaction

Banquets and catering

Cleaning and sanitizing

Adaptive team player

Organized

Cash handling accuracy

Store maintenance

Dependable and reliable

High-energy attitude

Experience

NIGHT SHIFT MANAGER 06/2019 to Current

McDonald's - Lawrenceville, GA

Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.

Managed restocking, cleaning and organizing of customer-facing and back-end areas.

Assigned tasks based on operational needs and individual strengths.

Ensured register count and bank deposits contained proper amounts of currency.

Served all types of customer needs and resolved problems to satisfaction.

DOOR GREETER 08/2017 to 10/2017

Walmart - Duluth, GA

I would check customers receipts as they walked out the door to just makesure everything was purchased in the store as well as looking for shop lifters and helping the police

CASHIER 08/2016 to 03/2017

Krispy Kreme - Duluth, GA

Education and Training

Georgia Gwinnett College - Lawrenceville, GA Some College (No Degree)

Hospitality

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