Medical Customer Service
Resume:
Kathleen La Monica
** ********* ***, ****** ****** NY 10314. 347-***-**** **********@***.***
Objective:
Reliable, organized professional with excellent communication skills seeking a position where I can utilize my 17 plus years of expertise experience in medical field. Experience:
Amboy Medical Practice Pc. February 2017- Present
Clerk Receptionist
Answer multiple phone lines
Schedule appointments
Greet Patients
Collect co- payments, closed out the day, printed daily reports
Check insurance eligibility, closing charts for billing at end of schedule
Procedure and medication authorization’s, Icd 10 and Cpt coding
Liaison for doctors between multiple offices
Provide customized, detail oriented and devoted to customer service to doctors
Faxing,copying and scanning
Assisting doctor in rooming patients, taking vitals Neil Nepola MD. August 2012- February 2017
Medical Receptionist
Answer multiple phone lines
Schedule appointments
Greet Patients
Collect co- payments, closed out end of day, printed daily reports
Check insurance eligibility
Procedure and medication authorization’s
Order office supplies
Faxing,copying and scanning
Comprehensive Pediatrics January 2008 – March 2012 Medical Receptionist
Answer multiple phone lines,schedule appointments
Greet Patients
Collect copayments, closed out at the end of day
Check insurance eligibility
Liaison for doctors between multiple offices
Medical records
Senior Clerk
Women’s Healthcare Specialists Pc. January 2002 - November 2007 Medical Receptionist
Answer multiple phone lines,schedule appointments
Greet Patients
Collect copayments, closed out at the end of day
Medical records
Education:
Tottenville High school, Staten Island, NY June 1996 Professional Training:
HIPPA training
Eclinicals EMR system
MS Word, Excel and Outlook
Data Entry
Icd 10 and Cpt Coding
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