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Customer Service Manager

Location:
Youngstown, OH, 44512
Posted:
September 17, 2020

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Resume:

DANIELLE CAMPBELL

*** ***** ****** *****, ********, OH 44512

330-***-****

I personally take pride in doing a good job and am willing to learn new skills. I have always been in a field where customer service is a very important aspect for a successful business. I love providing guests with outstanding customer service. I dedicate myself to having a positive atmosphere while listening to the customer’s needs and wants. I am a punctual person, always on time and willing to stay to accommodate the schedule if needed. I love working with others and am a firm believer in team efforts. I am looking to secure a position with a reliable company.

HIGHLIGHTS/ACHIEVEMENTS

Cash handling accuracy Certificate of highest productivity

Inventory control Certified in light concept nails

Time management Natural nail enhancements

Detail oriented Certified in green science

Strong communication skills Certified in chakra nails

Excellent customer service Salon development/advanced

Flexible schedule

EXPERIENCE

-Office Manager

Rolling Hills Spring Water 330-***-**** November, 2015 – Present

Overseeing the smooth and efficient running of all aspects of the office.

Actively working to promote equal opportunities and diversity.

Identifying the training and development needs of the staff.

Arranging conference calls for senior managers.

Implementing company policies and ensuring employee compliance.

Coordinating and communicating activities for the office.

Recommending changes in office practices and procedures.

Manager: Steve Wooley 330-***-****

-Advanced Nail Technician

Magnolias on The Green 330-***-**** January, 2015 – present

I am responsible for all inventory and ordering of nail products for the entire salon, through Salon Centric. Customer service, light Concept nails, acrylic nails, shellac manicures and pedicures, paraffin treatments, foot relaxation treatment and natural nails.

-Advanced Nail Technician

Casals De Spa and Salon September, 2005 – August, 2014

Customer service, artificial and natural nails, shellac manicures and pedicures, performing opening and closing tasks, attending mandatory and not mandatory staff meetings and regular education classes

Manager: Sara Clark 330-***-****

-Assistance Manager

Rave G&G, Southern Park Mall September, 2003 – August, 2005

Processed payments, returns, opening and closing tasks, greeting customers, maintaining a clean work environment, inventory, interviewing and training.

EDUCATION

-2004: Managing Nail Technician: Rafael’s School of Beauty, Youngstown, Ohio

-2002, High School diploma, general, Boardman High School

Attended choir, band, and extracurricular arts courses

REFERENCES

-Samantha Tower, Esthetician at Casals 330-***-**** known 15 years

-Jessica Winters, Sales Associate 239-***-**** known 8 years

-Steve Wooley, Owner of Rolling Hills 330-***-**** known 10 years



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