Customer Service Manager
Resume:
DANIELLE CAMPBELL
*** ***** ****** *****, ********, OH 44512
I personally take pride in doing a good job and am willing to learn new skills. I have always been in a field where customer service is a very important aspect for a successful business. I love providing guests with outstanding customer service. I dedicate myself to having a positive atmosphere while listening to the customer’s needs and wants. I am a punctual person, always on time and willing to stay to accommodate the schedule if needed. I love working with others and am a firm believer in team efforts. I am looking to secure a position with a reliable company.
HIGHLIGHTS/ACHIEVEMENTS
Cash handling accuracy Certificate of highest productivity
Inventory control Certified in light concept nails
Time management Natural nail enhancements
Detail oriented Certified in green science
Strong communication skills Certified in chakra nails
Excellent customer service Salon development/advanced
Flexible schedule
EXPERIENCE
-Office Manager
Rolling Hills Spring Water 330-***-**** November, 2015 – Present
Overseeing the smooth and efficient running of all aspects of the office.
Actively working to promote equal opportunities and diversity.
Identifying the training and development needs of the staff.
Arranging conference calls for senior managers.
Implementing company policies and ensuring employee compliance.
Coordinating and communicating activities for the office.
Recommending changes in office practices and procedures.
Manager: Steve Wooley 330-***-****
-Advanced Nail Technician
Magnolias on The Green 330-***-**** January, 2015 – present
I am responsible for all inventory and ordering of nail products for the entire salon, through Salon Centric. Customer service, light Concept nails, acrylic nails, shellac manicures and pedicures, paraffin treatments, foot relaxation treatment and natural nails.
-Advanced Nail Technician
Casals De Spa and Salon September, 2005 – August, 2014
Customer service, artificial and natural nails, shellac manicures and pedicures, performing opening and closing tasks, attending mandatory and not mandatory staff meetings and regular education classes
Manager: Sara Clark 330-***-****
-Assistance Manager
Rave G&G, Southern Park Mall September, 2003 – August, 2005
Processed payments, returns, opening and closing tasks, greeting customers, maintaining a clean work environment, inventory, interviewing and training.
EDUCATION
-2004: Managing Nail Technician: Rafael’s School of Beauty, Youngstown, Ohio
-2002, High School diploma, general, Boardman High School
Attended choir, band, and extracurricular arts courses
REFERENCES
-Samantha Tower, Esthetician at Casals 330-***-**** known 15 years
-Jessica Winters, Sales Associate 239-***-**** known 8 years
-Steve Wooley, Owner of Rolling Hills 330-***-**** known 10 years
Contact this candidate