Customer Service Manager

RESUME

Neeraj Saroha

Mahipalpur Rangpuri road Gali no 16

Flat no:- 205 Pincode-110037(New

delhi)

Cell: +917*********- 871*******

Email id- ******.********@*****.***

CAREER OBJECTIVE

To achieve an opportunity in such a reputed organization where I can enhance and utilize my challenging and hardworking capabilities to full extent and that can provide me a gate for learning and career development.

PROFESSIONAL COMPETENCY

My desire is to create a truly dynamic competitive area wherever I work. I want to bring my enthusiasm and sense of confidence to the organization and to the peer & staff I work with. PROFESSIONAL SUMMARY

Energetic, results- oriented Versatile Counselor eager to bring strong administrative skills to a growing company in need of top-level support. Excellent organization, communication, and relationship- building skills Articulate and friendly with a professional demeanour. ACADEMIC QUALIFICATION

Education University Institution Passing Year

B.A. IGNOU IGNOU Pursuing

12th Haryana Board Govt School 2011

10th Haryana Board Govt School 2009

PERSONAL SKILLS

● • Strong interpersonal and communication skills (both Written and Verbal)

● • Adaptability/Flexibility

● • Analytical and Quick Learning Attitude

● • Ability to Multi-Task, manage multiple aspects with a flair.

● • Proactive streak in communication with clients/internal teams.

● • Solutions provider with a positive approach

WORK EXPERIENCE

One year experience from Quickdel logistics pvt. ltd (Gojavas) as a LPC executive

Maintaining FIFO (Shipment first in LPC and first out fordispatch)

Manage floor team discipline and all related estimates for manifesting.

Prepare Daily booking report and manifest reports.(Total Vendor VS Total Dispatch report)

Receiving and downloading data from different different sources and Cleaning and formatting data using Creating and updating Vendors’ productivity report in Dashboard and Share MIS Dashboard to theseniors.

Handling multiple reports like First Mile Reconciliation,Exceptional Report, Productivity Report, Consumption

4 Years experience form Gozefo as a DM (Delivery Manager)

Map Reading and Navigation skills

Fast and efficient service worker

Reliable Team worker

Customer Service

Long Time Periods

Confortable Standing For long Periods

Verified each delivery against shipping instruction before delivering to customers.

Contacted customers prior to delivery to confirm and coordinate delivery times.

Completed on-time deliveries by choosing the best and most efficient routes.

Recorded each delivery using the proper paperwork before leaving the warehouse.

Reliable Team Worker

PERSONAL INFO

Name – Neeraj Saroha

Father’s name-Shri Chatter singh

D.O.B – 05/10/1991

Add – Mahipalpur Rangpuri Gali no-16 Flat

no-205 pin code-110037 (New Delhi)

Mob- +917*********

DECLARATION

I hereby declare that the information given above is true and correct according to the best of my knowledge & belief.

Date:

Place:

Contact this candidate