Customer Service Representative
Resume:
Oscar Rodriguez
Lords Valley, PA 18428
Cell: 347-***-****
E-mail: *****************@*****.***
Objective: To obtain a position in a facility where I can utilize my skills, build my experience and work my way up the corporate ladder.
Education:
Teterboro School of Aeronautics_ 06/2012- 01/2014
Military Training School_ 1/2000-11/2000
Experience:
Line Service Technician @Meridian Aero- Teterboro, NJ__8/2013- present
- Responsible for greeting pilots and organizing their stay with a customer service representative.
- Responsible in helping passengers and in helping with their luggage.
- Responsible for guiding/ marshaling aircrafts into/out of parking spots.
- Responsible for towing/ parking aircrafts in overnight or long term parking areas or hangars.
- Receive/ perform refueling orders, lavatory services and potable water services of aircrafts.
- Perform de-icing and anti-icing on aircrafts during inclement weather.
- Maintain and up keep daily logs of fuel trucks, de-icing/anti-icing trucks.
- Maintained daily fuel oil quality and clarity logs.
- Maintain cleanliness of the ramp and free of FOD. Aircraft Service Tech @Sharp Details Inc.- Teterboro, NJ__ 3/2013- 8/2013
-Coordinated with the maintenance crew for faster turn around period with aircraft at hand
-Perform interior & exterior cleaning of tenant & company owned aircrafts
-Cleaned, buffed and waxed exterior of aircrafts
-Maintained logging of the PO numbers of the aircrafts cleaned
-Maintained cleanliness of company van interior & exterior
-Maintained cleanliness of office.
Bikes & Fitness Specialist @Dick’s Sporting Goods- Paramus, NJ__3/2010- 12/2012
-Perform customer service.
-Repairing/assembling bikes, skis and snowboards.
-Restringing tennis and racquetball rackets.
-Responsible for assembling fitness equipment for display purposes.
-Merchandising and maintaining cleanliness of the bikes and fitness area.
-Responsible for making the schedule for the bikes and fitness department.
-Responsible for ordering and receiving special ordered parts for customers.
-Responsible for maintaining and ordering supplies for the department. Store Technician @The Sports Authority- Secaucus, NJ__2/2009-3/2010
-Performed customer service.
-Responsible for receiving and sorting bikes and accessories.
-Responsible for maintaining inventory of parts & cleanliness of Tech. Service Area.
-Repaired/assembled bikes, skis and snowboards.
-Drilled bowling balls, sharpened ice skates and filled CO2 tanks.
-Repaired/Restrung tennis and racquetball rackets.
-Responsible for tech shop “Service(d) Equipment Logs” Receiving/Merchandising Crew @The Sports Authority- Westbury, NY__10/2007-2/2009
-will comment upon request.
Assist. Manager @Work N Gear- Freeport, NY__3/2007-10/2007
-will comment upon request.
Courier @John P. Picone- Lawrence, NY__9/2005-11/2006
-will comment upon request.
Detailer @Green Gifford Nissan- Norfolk, VA__ 5/2005-9/2005
-will comment upon request
Lot Attendant/ Lube Oil Tech @Checkered Flag Volkswagen-Virginia Beach, VA_9/2003-5/2005
-will comment upon request.
Gas Turbine Systems Technician(GSE) @U.S. Navy- Norfolk, VA__9/1999-9/2003
-Performed scheduled maintenance to two DC-10 jet engines (LM-2500) used for ship propulsion.
-Performed scheduled maintenance to the attached and auxiliary units of the LM2500’s.
-Maintained data logs of all maintenance done to all equipment.
-Performed maintenance/troubleshot the Propulsion Control Consoles and the Uninterrupted Power Supply units.
-Performed scheduled maintenance on the fuel oil filters and lube oil filters used for ship propulsion, ship generators and for the ships helicopter.
-Performed fuel oil and lube oil clarity test for all ship usage daily. Skills
-Proficient in Internet Explorer, Microsoft Word, Excel, and Powerpoint; Type 40 wpm.
-Able to speak, read and write fluent English and Spanish.
-Excellent communication and organizational skills.
-Fast Learner, self- motivated and function well both independently, as well as a team player. References
- available upon request.
Contact this candidate