Felicia Scali, PHR - 912-***-**** - *******@*****.***
PROFESSIONAL in HUMAN RESOURCES
Senior level professional with more than 15 years of broad-based and progressively responsible experience in management and human resources. Proven ability to work with senior management team to integrate the human resources function within the overall business operating strategy. Experience in department start-ups, high-growth operations, and restructuring.
PROFESSIONAL EXPERIENCE
Wayfair, Port Wentworth, GA & Greensboro NC 04/2019 – 10/2019
Talent Manager Reason for Leaving-Laid Off
Sr. Leadership partner with 1.2 million sq. ft. e-commerce warehouse; fully staffed at 1000 associates, supporting multiple locations
On-boarding program, ensuring comprehension of federal & state laws along with company policies & compliance
Employee Relations
Project Manager for Lighthouse anonymous complaint reporting tool
Terminations and progressive discipline procedures
Coaching and development of leadership team
Employee engagement
Liaison between corporate benefits, payroll and recruiting
Travel up to 70%
Post-assessment reports for medium to high unionization vulnerability
Quarterly focus groups
Performance evaluations and employee satisfaction surveys
Partnered with Safety Supervisor to ensure best practices in eliminating incidents. Ensuring medical care for injured employees, case management ruling out negligent behaviors
Caesarstone USA, Richmond Hill, GA 08/ 2017 – 12/2018
Plant Human Resources Manager Reason for Leaving-Personal
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Sr. Leadership partner with 400,00 sq. ft. DC and manufacturing plant
Complied market salary survey data providing the most comprehensive salary, cost of living and executive compensation available
Developed and implemented numerous Merit Award Programs such as, High Five, Employee of the Month, Employee of the Year, Years of Service, etc.
Developed and implemented a 2- day New Hire Orientation program
Revisions to job descriptions to reflect industry changes
Maintenance of monthly and annual bonus program
National and International relocation packages to include, VISA processing
Org Charts for accurate position evaluation on budget criterion
Preparation of census for annual benefit negotiations and renewals
Vendor relationships; cleaning services, security crews, employment agencies, local clinics, etc.
Workers Compensation Management
Unemployment Hearings
Reduction in turnover within the first 3 months from 15% to 5% by evaluating skillsets to match job descriptions, identifying gaps in departments, training HR Generalist on “best practices” on talent recruiting, open door policy increasing employee moral and overall employee satisfaction
Developing future talent by using the 9 Box Method
Company activities; Spring picnic, fun Friday’s, (popcorn, snow cones, potlucks, etc.) holiday party, special holidays, etc.
Recruiting for all levels
SOX Compliance
APCO International, Daytona Beach, FL 03/2013 – 07/2017
Human Resources Associate Reason for Leaving – Career Advancement
Conducted compensation survey to determine fair market salaries for the area
Revisions to Annual Performance Review to include, electronic-fillable forms, determining an adequate point's system in-line with strategic goals, employee comments for further review of processes.
Developed and implemented a 5- day New Hire Orientation program
Revisions to job descriptions to reflect industry changes
Partnered with CFO to develop annual budgets for all departments
Developed and maintenance of AAP regulations in accordance too OFCCP rules and regulations
Recruitment, on-boarding, relocation packages
Maintenance of Org Charts for accurate position evaluation on budget criterion
Cultivated vendor relationships
Championed Activities Committee programs
Partnered with insurance reps to ensure “best fit” during renewals
401K administration and audits; conducting annual reviews and preparation of 5500 form.
Annual payroll reviews for IRS limits to; H.S.A, 401K's, 457's, highly compensated employees. etc.
Maintained Polycom and Citrix systems.
Carlton Shores, Daytona Beach, FL 04/ 2010 – 05/2012
Human Resources Manager Reason for Leaving – Financial
Payroll administration to include deduction processing, (benefits, car allowance, garnishments,)
Benefits administrator
Conducted employee relations and investigations within a nursing home environment
Safety Officer
Developed and implemented numerous Merit Award Programs.
Developed and implemented a 2- day New Hire Orientation program
New hire, transfer, severance, retirement, and promotion administration
Vendor Relationships
Workers Compensation Management
Unemployment Hearing
Port Orange Nursing & Rehab 03/ 2008 – 04/2010
Human Resources Associate Reason for Leaving – Financial
Payroll administration to include all deductions, (benefits, car allowance, garnishments,)
Benefits administrator
Conducted employee relations and investigations within a nursing home environment
Safety Officer
Developed and implemented numerous Merit Award Programs.
Org Charts for accurate position evaluation on budget criterion
New hire, transfer, severance, retirement, and promotion administration
Vendor Relationships
Workers Compensation Management
Unemployment Hearings
Family First Mortgage 03/2003- 03/2008
Director of Human Resources Reason for Leaving – Business Closed
Sr. Leadership partner with mortgage affiliation company of 2000 Employees in 48 states
Multistate Compensation to include monthly, quarterly & annual returns
Development and implantation of state specific policies.
Comprehensive on-boarding and new hire orientations
Employee Relations
Terminations and progressive discipline procedures
Coaching and development of leadership team
Employee engagement
Performance evaluations and employee satisfaction surveys
Job Description Development & Implementation
Successful Recruiting & Retention
Unemployment maintenance
401K administration and audits; conducting annual reviews and preparation of 5500 form.
Annual payroll reviews for IRS limits to; H.S.A, 401K's, 457's, highly compensated employees. etc.
Conversion, implementation, and programming of HRIS/HRMS systems
Annual Mortgage Association Events Planning
Prepared state license applications for new business
SOFTWARE APPLICATIONS
Workday, Slack, Google for Business, ADP Workforce, PEO, PayChex, PayCor, Lighthouse ER Reporting Tool, Learn@Work, Ceridian, Quickbooks