Girish Chandra

Sahay

IT Project Manager

Summary :- As an IT professional with around 20

years of experience, including 10 years of

experience in Project Management, A thorough

implementer with abilities in Project management,

Quality management focusing on maximizing

customer satisfaction, process compliance and

business value articulation; comprehensive

experience in leading teams & multiple projects. A result-oriented leader with expertise in devising

strategies aimed at enhancing overall

organizational growth, sustained profitability of

operations and improved business performance

Adept at mapping client's requirements, custom

designing solutions & troubleshooting for complex

information systems management. Possess

commendable interpersonal, communication &

organizational skills with proven abilities in team management, customer relationship management

& effective crisis management.

Contact

Current Location

Bengaluru, KA, 560100

Phone

+91-852*******

E-mail

adf684@r.postjobfree.com

Skills

Technical project planning

Risk mitigation & Risk

Management

Work History

Project Manager

WIPRO Technology, Bangalore (Aug 2010 to Aug 2020)

• Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.

Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.

Collaborated with business users, technical teams, database administrators and testing teams during kick-off meetings, joint application designing and planning sessions to validate requirements.

Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders. Efficient Multi-tasker

Process improvement

Lead in a cross functional,

matrix environment.

Ability to manage team

members, vendor and

partners including onsite

or off-shore resources

Experience with data

centre migrations and DR

Identify and translate

business requirements into

technical requirements

Interface with key

stakeholders at all levels

Budgeting, forecasting

and cost reductions

strategies

Performance Evaluations

Advanced Problem

Solving

Lean Manufacturing And

Design

Mergers And Acquisitions

Knowledge

Contract Review And

Recommendations

Gathered project requirements through interactions, meetings and walkthroughs with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mock-ups.

Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.

Closely collaborated with project members to identify and quickly address problems.

Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.

Accomplished client goals by providing quality technical projects.

Supported and executed simultaneous delivery of various e- commerce and mobile projects.

Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.

Investigated and corrected or escalated project problems.

Managed and motivated project teams to promote collaboration and keep members on-task and productive.

Analyzed projects to determine resource requirements and procured necessary equipment and software.

Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.

Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.

Built and utilized reporting systems to keep customers and management in loop with latest information.

IT Consultant

ITC Infotech, Bangalore, ( July 2005 to Aug 2010)

Managing end to end delivery of 30 global locations

Ensure high priority issues & escalations are appropriately addressed

Smooth communication with Helpdesk & End user

Technical and process related support to analysts in their day to day work

Customer feedback analysis and taking appropriate remedial action

Ensure issues are resolved within agreed Service level agreement.

Schedule & track planned maintenance activities for about 250 servers

Motivating and providing moral support for analysts

Handled tasks of maintaining high quality of product.

Responsible for generating new strategies and plans for improving quality

Handled customer queries to meet their expectations

Conducted various training programs

Maintained and managed internal audit plans

Assisted process quality branch in terms of development and quality control plans

Handled tasks of implementing, developing and maintaining quality system policies

Developed and provided data and quality review to senior management team

Carry out internal quality audits to assure that allotted locations are in acquiescence with corporate documented procedures as they relate to ISO-9001:2000 standard

Examine new locations for scope of work. Assisting in launching of process management system, to include; documentation of location processes/procedures, training of personnel. Regularly submit executive summary of progress.

Specialist Systems (Lotus Domino Administrator)

HCL COMNET LTD, Nodia,( Sept 2004 to Apr 2005)

Lotus Domino Administrator

WIPRO Infotech, Delhi ( Jan 2004 to Aug 2005)

Customer Support Engineer

CMS Computers, Delhi (Oct 2002 to Jan 2004)

Customer Engineer

Monarch System, Delhi (Jan 2001 to Oct 2002)

Education

MBA

Sikkim Manipal University - Manipal

Bachelor of Arts: Arts

University Of Delhi – Delhi

3 year Diploma

B.T.E – Delhi

Certifications

Project Management Professional (PMP)

Prince 2 Foundation and practitioner

Certified ScrumMaster

Lean six sigma green belt

ITIL Foundation

CLP in 5.0 & Upgrade to CLP in 6 0/6.5 and 7.0

Microsoft Certified Systems Engineer (MCSE)

Declaration I hereby declare that the statements made in this application are true to the best of my knowledge.

Date. (Girish Chandra Sahay)

Place:

Contact this candidate