Manager Engineer
Resume:
Girish Chandra
Sahay
IT Project Manager
Summary :- As an IT professional with around 20
years of experience, including 10 years of
experience in Project Management, A thorough
implementer with abilities in Project management,
Quality management focusing on maximizing
customer satisfaction, process compliance and
business value articulation; comprehensive
experience in leading teams & multiple projects. A result-oriented leader with expertise in devising
strategies aimed at enhancing overall
organizational growth, sustained profitability of
operations and improved business performance
Adept at mapping client's requirements, custom
designing solutions & troubleshooting for complex
information systems management. Possess
commendable interpersonal, communication &
organizational skills with proven abilities in team management, customer relationship management
& effective crisis management.
Contact
Current Location
Bengaluru, KA, 560100
Phone
******.*****@*****.***
Skills
Technical project planning
Risk mitigation & Risk
Management
Work History
Project Manager
WIPRO Technology, Bangalore (Aug 2010 to Aug 2020)
• Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
Collaborated with business users, technical teams, database administrators and testing teams during kick-off meetings, joint application designing and planning sessions to validate requirements.
Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders. Efficient Multi-tasker
Process improvement
Lead in a cross functional,
matrix environment.
Ability to manage team
members, vendor and
partners including onsite
or off-shore resources
Experience with data
centre migrations and DR
Identify and translate
business requirements into
technical requirements
Interface with key
stakeholders at all levels
Budgeting, forecasting
and cost reductions
strategies
Performance Evaluations
Advanced Problem
Solving
Lean Manufacturing And
Design
Mergers And Acquisitions
Knowledge
Contract Review And
Recommendations
Gathered project requirements through interactions, meetings and walkthroughs with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mock-ups.
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Closely collaborated with project members to identify and quickly address problems.
Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Accomplished client goals by providing quality technical projects.
Supported and executed simultaneous delivery of various e- commerce and mobile projects.
Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
Investigated and corrected or escalated project problems.
Managed and motivated project teams to promote collaboration and keep members on-task and productive.
Analyzed projects to determine resource requirements and procured necessary equipment and software.
Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
Built and utilized reporting systems to keep customers and management in loop with latest information.
IT Consultant
ITC Infotech, Bangalore, ( July 2005 to Aug 2010)
Managing end to end delivery of 30 global locations
Ensure high priority issues & escalations are appropriately addressed
Smooth communication with Helpdesk & End user
Technical and process related support to analysts in their day to day work
Customer feedback analysis and taking appropriate remedial action
Ensure issues are resolved within agreed Service level agreement.
Schedule & track planned maintenance activities for about 250 servers
Motivating and providing moral support for analysts
Handled tasks of maintaining high quality of product.
Responsible for generating new strategies and plans for improving quality
Handled customer queries to meet their expectations
Conducted various training programs
Maintained and managed internal audit plans
Assisted process quality branch in terms of development and quality control plans
Handled tasks of implementing, developing and maintaining quality system policies
Developed and provided data and quality review to senior management team
Carry out internal quality audits to assure that allotted locations are in acquiescence with corporate documented procedures as they relate to ISO-9001:2000 standard
Examine new locations for scope of work. Assisting in launching of process management system, to include; documentation of location processes/procedures, training of personnel. Regularly submit executive summary of progress.
Specialist Systems (Lotus Domino Administrator)
HCL COMNET LTD, Nodia,( Sept 2004 to Apr 2005)
Lotus Domino Administrator
WIPRO Infotech, Delhi ( Jan 2004 to Aug 2005)
Customer Support Engineer
CMS Computers, Delhi (Oct 2002 to Jan 2004)
Customer Engineer
Monarch System, Delhi (Jan 2001 to Oct 2002)
Education
MBA
Sikkim Manipal University - Manipal
Bachelor of Arts: Arts
University Of Delhi – Delhi
3 year Diploma
B.T.E – Delhi
Certifications
Project Management Professional (PMP)
Prince 2 Foundation and practitioner
Certified ScrumMaster
Lean six sigma green belt
ITIL Foundation
CLP in 5.0 & Upgrade to CLP in 6 0/6.5 and 7.0
Microsoft Certified Systems Engineer (MCSE)
Declaration I hereby declare that the statements made in this application are true to the best of my knowledge.
Date. (Girish Chandra Sahay)
Place:
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