Skills: Pay attention to detail, Organized, Problem solving.
Resume:
CURRICULUM VITAE
CHEVONNE BRONKHORST
PERSONAL DETAILS
SURNAME: Bronkhorst
FIRST NAMES: Chevonne
DATE OF BIRTH: 5 April 1996
AGE: 24
TELEPHONE NUMBERS: Cell: 073-***-****
RESIDENTIAL ADDRESS: 10 Gemsbok Street, Springs, Gauteng
IDENTITY NUMBER: 960-***-**** 089
DEPENDANTS: 2
DRIVERS LICENSE: Yes
SKILLS:
Work without supervision
Punctual
Excellent with people
Extremely Hard working
Work under pressure
Computer literate
Extremely organized
Fully Bilingual
Well put together
Good listener
Excellent problem solver
Adapt to change
Motivational and Positive
Think outside the box
EDUCATION DETAILS:
Secondary Education
NAME OF SCHOOL: Hoërskool Middelburg
YEARS ATTENDED: 2010 – 2012
SPORTS PARTICIPATED IN: Hockey,
NAME OF SCHOOL: Hoërskool Kanonkop
YEARS ATTENDED: 2013 – 2014
SPORTS / ARTS PARTICIPATED IN:
Hockey, 1st team
Choir
SUBJECTS PASSED:
English (With University Entrance)
Afrikaans
Math Literacy
Life Orientation
Business Studies
Tourism
Hospitality Studies
CAREER HISTORY
NAME OF COMPANY: Bsure Africa Insurance Brokers
DATES EMPLOYED: March 2015 – December 2016
POSITION HELD: Retentions Consultant
TRAINING RECEIVED: Two weeks in-house full product training on 10 Insurance partners.
Continues Professional Development tests.
COURSE CONSISTED OF: Communication
Customer Service
Sales
Telephone Etiquette
Mannerisms
AREA WORKED IN: Springs, Gauteng
DUTIES INCLUDED: Answering incoming calls for clients who are requesting to cancel their insurance policies and then attempt to retain such clients.
Calling clients who request to cancel their policies via email or clients with policies already cancelled and attempt to retain such clients.
Keep track of your client records – retained or cancelled on Excel books and make notes, changes and cancelations on systems.
Tagging of in-coming and out-going calls.
Keep track of daily stats and monthly targets.
HOURS OF WORK: 08H00 am to 17H00 pm
Occasional 08H00 am to 20H00 pm (twice a week.
REWARDS: Top Sales person in my department.
REASON FOR LEAVING: I got promoted to Group Trainer.
REFERENCE: Direct Manager – Mr Graeme Belford (086-***-****)
CAREER HISTORY CONTINUED
NAME OF COMPANY: Bsure Group Holdings.
DATES EMPLOYED: January 2017 – 2018
POSITION HELD: Professional Trainer.
TRAINING: All training provided to trainees, I was proficient in.
Attended several ongoing training courses for the different insurance companies as per their request, example: Auto&General, Discovery, King Price and Quicksure to name a few.
AREA WORKED IN: Springs, Gauteng.
DUTIES INCLUDED: Full 3 week course every month (new group) of Product and Practical training.
Preparing training files.
Staying up to date with the new training material.
Setting up tests and activities for training.
Setting up CPD training every month for existing consultants / employees.
Mark tests and do filing.
One on One training.
KPI’s.
HOURS OF WORK: 08H00 am to 17H00 pm
REASON FOR LEAVING: Personal.
REFERENCE: Direct Manager – Ms. Yael Diner.
LAST VACANCY
NAME OF COMPANY: McCarthy Volkswagen & Audi Centre Middelburg
DATES EMPLOYED: February 2018 to Present
FIRST POSITION HELD: Stock Controller / Assistant Invoicing Clerk
DUTIES:
Nadin (All tasks included on Nadin)
Vehicle ordering
Maintain a healthy Pipeline of stock
Manage Stock Holding
Vehicle Sourcing
Stock Sheet updates to sales people daily.
Vehicle Bookings
Negotiating swops
Vehicle re-routes, re-allocations with dealer swops
All filing for documents (Weekly Stock takes, Battery Maintenance, VIR Claims etc)
Receiving and checking new vehicles on arrival
Tagging all keys
Keep safe of all sparekeys and user manuals
PDI orders
Submitting all VIR claims
Weekly Stock Counts via Venus
Demo unit lic & reg
Demo unit inspections once a week
Floorplan Funds
Vehicle administrations (Demos)
Asset Protection (Data Accuracy)
Invoicing on ADP / Autoline
Monthly Stationary Orders
Permit Management
Office Support
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