Personal Assistant Employee Relations

Surname: McDonald

Name: Tracy Barbara

I'd no: 770**********

Sex: Female

Home Language: Afrikaans

Additional Language: English

Home Address: Nelspruit

Drivers Licence: Code B

Availability: Immediate – to start 1st of October 2020

OVERVIEW

• Upholds excellent customer service.

• Strong administration skills.

• Able to work with or without supervision.

• Works well independently as well as in a team environment.

• A ‘people's person’

• Good communication skills and telephone etiquette.

• Diligent and takes pride in her work.

• Willing and able to learn and broaden her knowledge.

EDUCATION

Currently busy with studies through Intec College: General Administration Certificate NQF 4

Student no: 100********

Subjects: Business Communication

Office Practice

Business Administration

Office Practice

Reports and Record management

Labour Relations

Communication Theory

Written Communication

Oral and Graphic Communication

Techniques

Introduction to MS Office Suite

Introduction to PC's using windows 7

School: NHS – Grade 10

Subjects: Afr, Eng,Typh,Acc,

Business econ,

Art.

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Excel payroll.

WORK HISTORY

Company : Supercare Hygiene

Date : 2014 - Present

Current Position : Running the Nelspruit Branch – servicing clients in Mpumalanga

Initial Position : Technician – Sappi

Duties include but not limited to:

Servicing customers

Building relationships with the clients

Following up and checking in with clients to obtain and maintain outstanding repeat business.

Handling queries / problem solving

Training and hiring of all staff

Handling all employee relations including disciplinary actions for staff members such as written warnings and termination if necessary.

Oversee that checklist is being used.

Keeping track of updated policies and regulations

Time attendance and Payroll

Purchase orders and tax invoices

Ordering of stock under a budget.

Safety awareness for all employee's.

Incident reports

Overseeing hygiene installations, services etc.

Decontaminations

Reason for leaving : Career development

Company: Sappi (New Cellulose Plant building)

Period: April 2013 – 2014

Duties:

Quality Control Clerk

Quality report capturing

X Rays filing and sorting on all welds

Personal assistant

Invoicing

Reason for leaving: Project completed. Approached by Supercare based at Sappi.

Company: Inglovi Mine and Engineering c.c

Period: July 2008-2010

Duties:

Personal Assistant

All administration

Pay run

Invoicing

Quotes

Purchasing

Orders

Reason for leaving: Relocation - husband started at Sappi

Company: Tswelopele Funerals

Period: 2005-2008

Duties:

Data Capturing

Administration

Stock Controller

Stock taking

Typing of correspondence

Cash-ups and problem solving for policy members, etc.

Reason for leaving: Approached directly by Inglovi Mine. Career development

Company: Joshua Generation School – ACE

Period: 2004-2005

Duties:

Monitoring school children

Monitoring performances behaviour and after school activities, Achieved my Monitor Certificate.

Reason for leaving: Parents of Joshua School approached her directly to join them at Tswelopele Funerals – Career development.

Company: Olifantspoort Pharmacy

Period: 2002-2003

Duties:

Cashier

Reason for leaving: Temporary position.

Contact this candidate