Customer Care Nurse

Curriculum Vitae – Ndiambani Shirley Makwarela

Date of birth: 05 October 1986. Email: *********.********@*****.*** Mobile: 079******* / 078*******

Address: No 334 Madzena street Tshiawelo Soweto 1818 Johannesburg (Willing to relocate)

PROFILE

I am a 34 years old ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal-oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. Bringing integrity, good quality to help and take care of people who cannot do things for themselves nursing category. I am able to work under pressure and flexible to work rotational shifts. I can speak English, Zulu, Sotho, Tsonga and Venda fluently.

WORK EXPERIENCE

Health Care Worker Nurse from May 2015 to April 2020 at SA Nanny DUTIES

• Changing patients’ nappies

• Giving them medication

• Bathing Patients

• Helping them to feed themselves

• Doing exercise with patients

• Checking their BP

Care Worker Nurse at Bervally Care Centre from January 2012 to April 2012 DUTIES

• Assisting patients that are not able to do things for themselves

• Changing of nappies

• Checking temperature

• Giving them medication and bathing them

Team Leader at V and L Finishing Die Cut

DUTIES

• Instructing employees to place advertisement in order

• Teaching employees how to print t-shirts

• Showing employees how to make present bags

• General Office Administration

Practical Work Experience from January 2011 to April 2011 at Ethembeni Children’s Home as a Care worker

Duties

• Caring for a new-born

• Handling the baby

• Routine, feeding time, changing nappies, potty training, going out, play time, Stimulation and Discipline.

EDUCATION

Qualification Certificate in Pre-Nursing

Year 2008

Institution Empilweni Nursing College

Major courses: General hygiene, Mobilising of patient, Basic care, nappy changing, Assisting with T.P.R, Feed patient, intake and output. Certificate in Hotel Waiters Course

Year 2011

Institution: Victory Training College

Major Courses: Bill preparation, Table service, Restaurant set up, Customer care, Safety procedure, Stock taking and wine service.

MATRIC

School Davhana Secondary

Highest Grade passed Grade12

Year 2007

HOBBIES AND INTERESTS

• Cooking

• Reading

• Travelling

SKILLS AND COMPETENCIES

• Time management

• Communication skills

• Service excellence

• Hardworking

• Professional

• General admin

• Decision making

• Friendliness

• Flexible

REFERENCE

Company: SA Nanny

Name: Mr Duncan

Designation: Manager

Contact Numbers: 081*******

Name: Mr Conrad Classen

Designation: Supervisor

Contact Number: 071*******

Company: Elphin Lodge

Name : Eunice

Designation: Sister

Contact Numbers: 073*******

Name Noma

Designation Staff Nurse

Contact Numbers 073*******

Company: Ethembeni children’s home

• Name: Mrs Heather Rossouw

• Resignation: Administrator

• Contact Numbers 083******* / 011*******

Company: V and L Finishing Die Cut

Name: Mr Vernoon

Designation: Manager

Contact Numbers 083******* / 011*******

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