Store Manager Service
Resume:
SIBASISH DEY
P.O. Bhadrakali, Dist. Hooghly,
Pin : 712232
Contact: +91-789*******
E-mail: - ********.*****@*****.***
CAREER SUMMARY
Area General Manager (Operation) with a great track record of running the business successfully, starting from Sales, Profitability, SCM, Inventory Management, Inventory Control, Vendor Management, Cost Control, P\L Management, Operation Excellence, Marketing and Brand promotion, Competition Research, Business Development and Identifying target customers to an active supervision of every part of the Operations including Service Level, Service Quality, Staffing and Financial aspects.
Have enriched experience in Retail and QSR as a Store Operation Manager. STRENGH INCLUDES:
Attention to detail.
Business acumen.
SCM & Inventory Control.
Understand supply & demand patterns to maximize leverage on the supply chain & Stock velocity.
Managing portfolio of suppliers.
Managing supplier’s agreement.
Implementing effective sourcing strategies.
Stable & reliable, with excellent strategic thinking to solve problems.
Communication and customer handling skills.
Employee motivation/retention.
Creating dynamic environment.
OBJECTIVE STATEMENTS:
Applying my leadership skills to motivate ground level employees to perform at their best abilities to produce solid, continued growth of the clientele. PROFESSIONAL ACHIEVEMENTS:
Working as a Area General Manager (Operation)of Frontier Business at Oyo Hotels
& Homes From July 2019 till date.
Worked as a Store Manager with Reliance Retail from May 2018 till June 2019.
Worked as a Store Karta(ASM) with Big Bazaar from November 2016 till May 2018.
Worked as a Guest Delight Manager with Dominos Pizza A venture of Jubilant Food works Ltd. from 8th
September 2010 till October 2016.
Worked as a Captain in Aqua Life Style from 11th November 2009 till 31st
august
2010.
Worked as a Trainee Captain at New Kenilworth Hotel from 1st December 2008 till
7th
November 2009.
Worked as a Team Member At Hyatt Regency Kolkata from 5th March 2007 till 26th
November 2008
Worked as a Steward at Golden Park Hotel 2nd
September 2006 till 28th
February
2008.
KEY FUNCTIONS:
Managed different areas of operations such as Profitability, Customer relations, Vendors’ relations and Inventory control.
Estimated the daily s.q.u. consumption and placed orders with suppliers accordingly.
SCM & Inventory Control.
Work with commodity team to schedule ongoing monitoring meeting with high risk suppliers & manage their portfolio.
Ensuring full utilization of our global supplier relationship management platform.
Accountable for strategic utilization and deployment of available resources.
Helped in promoting business through social interaction in community events.
Strong organizer, motivator, team player and a decisive leader with success full track record in directing.
STAFFING:
Hired employees for various departments according to skills required.
Trained new employees dedicated their responsibilities and work ethics.
Monitored employees closely to ensure adherence to required standards in terms of quality and safety.
Maintained a friendly environment for staff and customers.
Scheduled working hours of staff and rotation of shifts. SELECTED INITIATIVES:
Assisted the customers & vendors in answering their queries regarding quality and service.
Maintained the cleanliness and sanitation standards of the store by routine checkup of the cleaning done by facilities staff.
EDUCATIONAL QUALIFICATION:
Completed 3 Years Diploma in Management from NIMS in the Year 2006.
Completed B.Com Graduation from Calcutta University in the Year 2002. COMPUTER PROFICIENCY:
Ms Word, MS EXCEL, MS PowerPoint
PERSONAL DETAILS:
Date of Birth: 19th
April 1980
Mother’s name: Mrs. Smita Dey
Marital Status: Married
Permanent Address: – 111, Kabi Kiran Dhan Road, Bhadrakali Hooghly-712232
Hobbies and Interests: Watching movies, Surfing Internet & Cooking Food. KOLKATA
SIBASISH DEY
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