Customer Service Sales Representative

Harmeet singh

Mobile: 639-****-***

E-Mail: ****************@*****.***

Objective

Technologically savvy and goal oriented professional having experience of more than seven years and possessing administrative, managerial, and customer service skills. Driven and motivated to help organization thrive. Skilled in prioritizing and completing tasks independently. Extensive experience with Microsoft office suite and other computer software. Seeking an opportunity to work as an administrative assistant and wants to bring a positive change in your esteemed organization.

SUMMARY

•Having more than five years of experiance in Hotel industry

•Possessing experience as customer service and cook in stores and food industry

•Worked as retail sales representative

SKILLS

•Data handling

•Event organizing

•Leadership

•Team player

•Customer service

•Time management

•Excellent written and oral communication

•Complex problem solving

•Adaptability

•Active learning

COMPUTER SKILLS

•MS Office Suite

•MS Windows

EXPERIENCE

Customer Service Representative

Oct 2018 - Present

Walmart, Regina SK

•Greet the customers and provided satisfactory service as per their needs

•Handled cash counter using exceptional customer and mathematical skills

•Handled return and exchange when needed

•Handled customer inquiries through phone, E-mail and face-to-face

E-Commerce Associate

Oct2018 -present

Walmart, Regina SK

•Greet and offer assistant to the customer and help them by providing excellent customer service in store shopping

•Obtain online order, pick the stuffs of order and load ordered items in customers’ vehicle

•Handled cash counter, keep working environment clean, replenish shelf item, and help other team members

•Handled cash counter and return-exchange when needed

Food Service Supervisor and assistant Manager Aug 2014 – Jan 2017

Broadways INN manali (India)

•supervise the employees engaged in food service in Restaurent

• Assign and coordinate work of employees to promote efficiency of operations.

•Inspect kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are met.

•Keep records, such as amount and cost of meals served and hours worked by employees.

•Requisition and inspect foodstuffs, supplies, and equipment to maintain stock levels and ensure standards of quality are met.

•Interview, select, or hire new employees.

•Prepare work schedules and evaluate work performance of employees.

Food and Beverages Assistant Manager

Yes Cafe Restaurent and Bar,(Alwar)India

Jan 2017 - Aug2018

•Assign work tasks to restaurant and kitchen staff.

•Monitor and document staff attendance, communicating with the food and beverage manager regarding which staff members are not meeting attendance requirements.

• Ensure that all staff members follow health code and sanitation practices.

•Greet customers and check that they are enjoying their experience. also manage customer complaints and rectify customer problems.

•Ensure that staff members follow server standards and restaurant protocols.

Customer Service Associate and Cook

KFC,Regina

Sep 2018 - Dec 2018

•costumer servicing

•preparing food

•serving food portion

•money management

Certificates

1.Serve it Right (Training for Responsible Alcohol sales and Services).

2.Security guard certificate (COMMISSIONERES)

EDUCATION

Bachelors of Hotel Management and Cattering Technology Aug 2011

Osmania University,Hyderabad, India

Post Graduate Diploma in International Tourism and Hotel Management Aug 2014

Southern Cross University,Gold Coast, Australia

References available upon request..

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