Sales Customer Service

Total Years of Experience: ** years

Current ctc: 3.33 Lacs pa

RESUME

To secure a challenging position in a progressive & Dynamic Organization by utilizing Professional

experience, Skills, Management Qualities for further career advancement

Mrs. Shweta Dhirendra Sawant

A-705/ Karma Sandesh,

Patel Chowk Ghatkoper East

Mumbai 400077

Mob: 977-***-****

Email:******.***********@*****.***

OBJECTIVE

To work in a responsible position having challenges and leading into growth gains.

EDUCATIONAL QUALIFICATIONS

2003 - 2004 : S.S.C. Passed

2005 - 2006 : H.S.C. Passed

2008 – 2008 : Auto CAD 2007

COMPUTER SKILLS

• Proficient in Computer Operation MS Word, MS Power Point, MS Excel, Internet etc.

EMPLOYMENT HISTORY

Worked with Aavishkar Sales & Technical Services Pvt. Ltd. as “Administration Executive cum CAD Operator”

I have office experience from Aavishkar Sales & Technical Services Pvt Ltd as an executive in the “Business Development”.

(From Feb 2009- Feb 2014)

Duties Perform

• Prepare quotation & presentation

• Keep track of sales Dept. & co-ordinate the same.

• Send company profile to the respective client as per their requirement

• Maintain tournover of Sales

• Process Vendor registration

• Maintain Appointment letter & Employee joining letter

• Documentation work for new joinee according to the policies

• Maintained attendance & leave record of staff & site workers

• Travel planning & booking

• Handling complete Joining formalities

• Coordinate between the Head Office, employees and Clients

• Handle Employee queries

• Set up and maintain filing systems

• Receiving courier and forward the same of their dept. and maintaining outward MIS of the courier

• Sourcing the candidate through multiple sources like job portals and referrals.

• Scheduling interviews and coordinating the same

• Issuing offer letter to selected candidates

Worked with IKYA HUMAN CAPITAL SOLUTIONS LTD. as executive.

(From July 2014-Aug 2015)

• Handling Nomination Shipment

• Prepare monthly reports.

• Prepare DSR on daily basis

Currently working NIPPON EXPRESS INDIA PVT LTD as Customer Service in Freight team.

(From August 2015 – Till the date)

•Co-ordinating with 5-6 branches for sales report & prepare the final monthly report.

• Calling to customers for enquiries & co-ordinate with pricing dept.

• Co-ordinating with clients & overseas offices

• Prepare DSR & monthly reports & PPT.

• Co-ordinating with operation dept.

• Handling operation of all Nomination Shipment & Co-ordinate with pharma base customer

• Keep tracking of all shipment.

• Provide the quotation of nomination shipment

• Co-ordinate with clients to get business

KEY SKILL :-

• Ability to handle stress

• Computer literate

• Effective learning ability – Quick learner

Language Skills

English : Read Write Speak

Hindi : Read Write Speak

Marathi : Read Write Speak

Gujarati : - - Speak

ADDITIONAL INFORMATION

Name : Shweta Dhirendra Sawant

Father’s Name: Krishna R. Ghosalkar

Date of birth: 19th March 1987

Hobbies: Traveling & Music

DECLARATION :- I hereby declare that above mentioned information are true in the best of my

knowledge & belief.

Place: Mumbai

Date: (Mrs Shweta Sawant)

Contact this candidate