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Customer Service Office

Location:
Khanewal, Punjab, Pakistan
Salary:
10000 to 120000
Posted:
September 18, 2020

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Resume:

Muhammad Yaser Mumtaz

***-*,

Shah Rukan-e-Alam Colony,

Multan, Pakistan.

Ph#: +92-61-677-****

Cell#: +92-345-***-****

**************@*******.***

******.******@**********.***.**

OBJECTIVE

Career progression while working with a growing and progressive organization.

EMPLOYMENT

Askari Bank Ltd.

June 11, 2007 – present

Operations Officer

Bills and Remittances

Accounts Opening KYC & AML

Branch Accounts

Safe Deposit Lockers

Clearing

Deposit Department

Incharge General Banking (current assignment)(Supervising 6 People)

United Bank Ltd.

May 24, 2005 to June 08, 2007

Teller

Cash Counter Handling

Bills and Remittances

Accounts Opening

CD/SB Supervision

ATM Control and Daily Balancing

System/Software Handling

EDUCATION

University of Central Punjab, Pakistan

MBA in Finance

September 2004

Bahauddin Zikaria University, Pakistan

B.Com

October 2022

TRAININGS

Askari Bank Ltd.

Askari Bank Ltd.

Customer Service Mindset

Flex Cube Training

Askari Bank Ltd.

Time and Stress Management

Askari Bank Ltd.

KYC & AML

Askari Bank Ltd.

Branch Accounts

Askari Bank Ltd.

Avoiding Audit Observations

Askari Bank Ltd.

Fundamentals of Negotiable Instruments Act 1881

Askari Bank Ltd.

Clearing and Collection Procedures

Askari Bank Ltd.

General Banking (2nd Position)

Askari Bank Ltd.

Handling of Private FCY Accounts

Askari Bank Ltd.

Customer Service Excellence

United Bank Ltd.

General Banking

DNV Norway + CPC Sialkot

Lead Auditor ISO 14001(Tannery)

TERM REPORTS

1.A report on General Management (Hafeez Ghee and General Mills, Multan).

2.A report on Organizational Behavior (Prince Departmental Store, Multan)

3.Accounting System Analysis (Sui Northern Gas Pipe lines Limited, Regional Office Multan).

4.A report on Electronic Data Interchange.

5.Feasibility Report on a CNG Station.

SKILLS

Language - Fluent in Urdu, intermediate English

Computer Skills - Microsoft Office, Had 7 IT Courses during MBA Program

Personal Interests – Development of Micro Soft Excel Patches for Operation Efficiency during my work

PERSONAL

Father’s Name

Muhammad Mumtaz Khan

Religion

Islam

Nationality

Pakistani

NIC No.

36104-0492553-9

Date of Birth

August 23, 1982

Domicile

Passport No.

Punjab (Khanewal)

AX0275531

REFERENCES

On requirement



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