Manager Assistant

Lindi Morgan

*** ******* ******, ****** ****, Pretoria, 0081

Cell Phone: 083-***-****

Email: *****.*******@*****.***

Professional Profile

Lindi Morgan is a qualified Quality Management Representative, consultant to the construction of the ISO Standards and is qualified to do Internal Audits and quality system management as well as Internal audits for 17025:2017. She completed her BCom HR Degree with her majors being Industrial Psychology and Statistics at the University of Pretoria. She has a certificate in Incident Investigation and is progressing to further her studies with Project Management at a later stage. Self-development is her prime focus. Lindi has extensive experience in the fields related to her qualifications and a vast range of specialized skills and worked with various Psychometrists, Auditors and International Specialists. Lindi has worked as a Payroll Administrator, HR Administrator, Recruitment Specialist, Tax Consultant, Audit Assistant, and Manager and practiced limited Labour Relations cases while assisting in CCMA disputes. Lindi is goal orientated and aims to achieve more than what she puts her mind to. She strives for growth in a personal and professional capacity.

December 2019 - Ongoing 2020 Morgan Accreditation Consultancy, CEO/ Quality Representative of Management

Morgan Accreditation Consultancy (Pty) Ltd assists in accrediting organizations in any industry. It seeks to make the professions recognized, respected and accepted as providing a valuable and indispensable service to organizations in South Africa and International. Sustainable, Dependable and Reliable Consulting.

- We do company internal training

- We build the system from scratch

- If you have been certified already we also offer services in updating to the new standard version.

(Example: ISO 9001:2008 to ISO 9001:2015)

Consultancy in various Standards:

ISO 9001 – Quality Management Systems

ISO 14001 – Environmental Management Systems

ISO 45000 – Occupational Health and Safety

ISO 22000 – Food Safety Management System (HACCP)

ISO 17025 – General Requirements for the competence of testing and calibration laboratories

- We conduct Internal Audits

- We conduct initial GAP analysis to determine, in comparison with the applicable standard, where the company is and how far from completion.

We deliver services in the field of:

1. ISO Implementation and Auditing

2. After Accreditation Maintenance support

3. Opportunities to Go –totally paperless

Assist in preparing the employees for the official audit by conducting interviews, training and promoting confidence to answer the questions when that day comes.

Ongoing communication basis

Work face-to-face as well as from a distance

Focus on local and international clients

We do not just consult on ISO Standards but also we deliver business analyst services

Assistance in Management review meetings

February 2019 - November 2019 Fibco South Africa, Administrator/ Quality Representative of Management

Had the opportunity to gain practical experience, including:

ISO9001:2015 Quality Management Representative and the administrator of the ISO Quality Management System

Received training in ISO9001:2015 Internal Auditing training with SGS Academy. Represented the company.

- The concept of the process-based quality management system for ISO 9001

- The role of an internal audit in maintaining and improving quality management systems, with reference to the Plan, Do, Check, Act (PDCA) cycle

- The role and responsibilities of an auditor in planning, conducting, reporting and following up on an internal quality management system audit based on ISO 9001, and in accordance with ISO 19011

Received training in ISO9001:2015 Implementation training with SGS Academy. Represented the company.

- Having an overview of quality management systems

- Discussing the ISO 9000 Series of management system standards

- Interpreting the advantages and disadvantages of ISO 9000

- Discussing the ISO 9000 Quality Management Systems Fundamentals and Vocabulary

- Interpreting the relationship between ISO 9001 and 9004

- Interpret and apply the requirements of ISO 9001:2015 Clauses 4 – 10

- Interpreting the changes and structure of ISO 9001:2015

Final review on Tenders before being signed.

Scouting potential tender opportunities.

Conducting the company’s Internal Audit

- Ensuring compliance to the requirements of internal, international and industry standards & regulations, and customer requirements

- To determine the effectiveness of the implemented system in meeting specified objectives

(quality, environmental, financial)

- To explore opportunities for improvement

- To meet statutory and regulatory requirements

- To provide feedback to Top management

Responsible for the companies training on ISO 9001:2015. Conducted Internal Employee training on the Quality System.

- What is ISO 9001 and why is your organization doing this?

- How it impacts their job and how they can impact quality?

- What opportunities there are for them to help?

- Define the knowledge and skill needed for each employee to conduct their job.

- Deliver training or other learning activities to develop the required knowledge and skill.

- Provide a way to prove whether the training was effective (test for understanding)

- Ensure employee awareness of how their activities contribute to the quality objectives. They should understand the relevance and importance of their role. (Do they know what a QMS is?

- Keep training records and records of employee education, skills and experience

Management Review meetings regarding ISO 9001:2015 document review. Weekly obligated meetings in discussing the process of the quality system and the implementation thereof.

Head of Health and Safety Committee

- Developing and administering health and safety programs

- Conducting safety inspections

- Maintaining accident records

- Preparing government reports as to remain in compliance

- Ensuring that the company complies with all rules and regulations of the Health and Safety act.

- Conducting unscheduled evacuation drills and distributing the reports on the successfulness of the drill (Advising on Improvements)

Gap Analysis. An objective evaluation of the organization’s current arrangements against the ISO 9001:2015 Requirements of standards.

- Assign someone to oversee the gap analysis

- Create a gap analysis checklist

- Schedule the gap analysis

- Conduct the gap analysis

- Examine the results of the gap analysis

- Set up your plan for improving your quality management system

I have been appointed as the Quality Management Representative and was responsible for building and implementing the Quality Management System

Doing basic administrative work for HR.

- Interviewing applicants

- Administering pre-employment tests (Such as the MBTI and DISC Personality test)

- Conducting training sessions (New Employee Orientations)

- Evaluating the effectiveness of training programs

- Maintaining records of employee participation in all training and development programs

- Analyzing job duties

- Writing job descriptions

- Resolving grievances

- Assisting with processing employee grievances

- Preparing Employment Contracts based on employment circumstances

- Basic Filing

Assisting in the drafting of Retrenchment contracts and CCMA dispute.

Representative at the GRB Convention for international businesses. Reason for leaving: Retrenchment

June 2018 - August 2018 Tiffindell ski resort, Ski School Secretary/ Manager Had the opportunity to gain practical experience as an assistant manager, including:

Making appointments for all ski and snowboarding instructors

Damage control

Had to oversee 13 instructors

Cash – up

PR

Did their time schedules

Played the middle man between the manager and ski school

Part of the 2018 FIS Races at Tiffindell, duties included

Gate Keeper

Manual-keeping at the finish line as a backup

Reason for leaving: End of the winter season.

January 2018 - January 2018 Stock Market Dynamics, Sales Consultant Had the opportunity to gain practical experience in the field as a Sales Consultant, including:

Presenting the Product.

Approaching people and communicating what the product is about.

Develop social and strategic relationships with cient.

Administrative duties.

Marketing.

Reason for leaving: Remuneration was strictly commission based March 2017 – November 2017 Payroll Assistant, Stephnie van Wyk CC Had the opportunity to gain practical experience in the field of Payroll, including:

Working with VIP Payroll.

Mainly focused on the wages

Recruitment for the Clients. Including:

- Contacting the respective candidates.

- Getting a before, short profile.

- Making appointments.

- Playing the medium of communication

- Recruited mainly for the entry level and blue color candidates.

- Profiling possible candidates.

Administrative duties. Standard filing and printing pay slips.

Reconciliations.

Assist with CCMA procedures

Assist in writing final warnings and explaining the procedure.

Keeping employee information up to date and on track. Reason for leaving: Working environment and opportunities was limited. March 2016– Jul 2016 Tax Assistant and Administration, TAG Incorporated Silver lakes Had the opportunity to gain practical experience in the field of Tax and Audit, including:

Working alongside the Tax Administrator which involved completion and submission of Income taxes (company tax and individual tax), uploading supporting documents, correspondence with the clients, billing for services delivered, and contacting SARS and Tax Exemption Unit for queries to be resolved.

Responsible for making regular appointments with SARS.

Report writing, confirmation, approval, notice letters and appropriate client forms.

Substantive knowledge of SARS website, including making payments and requesting appropriate statements.

Schedule updating and record keeping.

Participated in an Audit. Help with revenue tracing and linking.

Responsible for client updates.

ADR, Notice of Objection and Appeal writing and submission to SARS.

Training, Webinar: ABC of Income Tax for Business.

: ABC of Tax for Small and Micro Business

: Understanding bodies Corporate according to the Sectorial Titles Act and Regulations.

: ABC of Tax.

: Developing Personal Skills.

: Independence and Ethics.

: Assurance Management and Attorneys Trust account.

: Tax Administration Act Amendments and highlights. Reason for leaving: Complete my studies.

Career Summary

Dec 2014 – Jan 2015 Job Shadowing, Powertech Systems Integrators Menlyn Had the opportunity to gain practical experience in the Human Resources field, including:

Working alongside the HR Manager which involved performing standard interviews, exit interviews, taking minutes of the meeting, reference checking, and assisting in disciplinary hearings.

Working with a Human Resource Manager which involved filing, data capturing, as well as a short introduction to SAP systems.

Some exposure to the Financial Department which involved sorting and checking project expenses. Reason for leaving: Vacation job.

Education and Qualifications

High School education: High School Grens, East London, Eastern Cape (2010)

Bachelor degree in Bcom Human Resource Management: University of Pretoria (2013 – 2016)

Risk Investigation: SGS (2019)

ISO 9001:2015 Implementation Quality Management System Training: SGS (2019)

ISO 9001:2015 Internal Auditor Quality Management Systems Training Course: SGS (2019)

ISO 17025:2017 Laboratory Systems Course: SANAS (2020) Current IT Skills

Computer Literacy, including:

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Sage VIP

Outlook

Internet

Case Ware

SARS E-filing

CORE (Cash –up system)

Card Machine

Dropbox

Fresh Projects

Personal Details

Full Names : Lindi Morgan

Date of Birth : 29 November 1991

ID Number : 911***-****-***

Nationality : South African

Languages : Afrikaans (Native speaker)

: English (Competent)

Driver’s License : Code 08

Interests and Activities

Reading, Kickboxing, Snowboarding and Wall climbing REFERENCES ARE AVAILABLE ON REQUEST

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