Healthcare, Funeral Director

ELISHA WRIGHT

***** **** ***** ***** ******* IL, 60473 *******@*****.***

708-***-**** (cell)

QUALIFICATION SUMMARY

I have included some reason I feel will make me not just an employee but an asset to your company. I have the ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral of business; Expertise in resolving escalated customer service issues. I work well under pressure without getting upset. I am detailed oriented.

OBJECTIVE:

To secure a position that will allow me the ability to utilize my communication, analytical, and interpersonal skills.

ACCOMPLISHMENTS:

1. Volunteered as a secretary at the South Chicago Chamber of Commerce.

2. Secured a Funeral Directors license with the state of Illinois.

3. Secured a Commercial driver’s license.

EMPLOYMENT HISTORY:

Gareda Home Care Services- Chicago, IL

Home Care Aid

February, 2017 to present

I serve as a homecare care aid for people with disabilities and illnesses. The position entail me to assist with cleaning and organizing the home, routine health, eating, bathing, laundry, meal prep, and grocery shopping.

First Student INC- South Holland, IL

School Bus Driver (CDL B):

August, 2017 to present

I provide transportation for children with special needs to and from school.

Gatling Funeral Home-Chicago, IL

Funeral Director Trainee:

June, 2015- Feb, 2017

I served as a Funeral Director Trainee at Gatling’s Chapel assisting in burial arrangements for the deceased. The position entailed me to take first calls, make nursing home/ hospital removals, secure burial and cremation permits, make funeral arrangements and direct funeral services.

Anna's Linens- Chicago, IL

Retail Sales/ Closing Cashier:

April, 2010 -June, 2015

I served as a Retail Sales Representative/ Cashier for a linen store. The Position entailed me to do the following; Instrumental in improving customer- satisfaction through suggestions, and assisting with navigating our products. Set up bathroom displays, fold towels and receive shipment. Handles and count money, operate cash register, and reconciles cash drawer.

EDUCATION:

Malcolm X College- Chicago, IL

Studied for Associates Degree in Applied Science

Year Graduated 2014; GPA 3.75

James H. Bowen H.S- Chicago, IL

Diploma received in 2005; GPA 4.0

COMPUTER SKILLS:

Proficient working with Microsoft Windows, Microsoft Word, Excel, PowerPoint software and navigating other software.

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