Certified Medical Assistant

E LIZABETH

G ARZA

**** **** **** ****** #***, Houston, TX 77092, 832-***-****, ***.*******@*****.***

PROFESSIONAL SUMMARY

Skilled Certified Medical Assistant with current CPR and Phlebotomy Certification, ten years in medical setting. Driven hardworking medical assistant with the ability to quickly learn new concepts and skills. Reliable and highly accurate medical assistant focused on quality completion of all duties under tight deadlines.

PATIENT CARE TECHNICIAN

Dec. 2019- Current

Memorial Hermann Memorial City ER Houston TX

Vitals, temp, blood pressure, start IVs, urine samples, assist in COVID procedures

Performed quality control, DOT, drug screening, alcohol screening

Secretary desk, answer phones, fax, MOT, page physicians, page STROKE, page STEMI, EMTALA word excel

Clean beds, stock rooms, stock trauma rooms, CPR (adult, child)

Transport patients, work in pediatric department, sitter for psych patients

LAB ASSISTANT/ CMA

April 2016- OCT. 2019

San Jose Clinic Houston, TX

Collected blood specimens, urine, sputum, stool samples.

Performed quality controls, POCT labs: UPT, FLU, Strep tests, UA dipstick and employee drug screens.

Centrifuge specimens, send out specimens, fill out and print requisitions in EMR.

Schedule and cancel appointments, triage, vital signs, discharge, administer immunizations, vaccines and

shots

Assisted providers in small procedures such as: EMB. ECC. pap smears, wound care, ear irrigation,

ingrown nail remover

Train new phlebotomy students

ER Patient Care Technician

May 2015 - January 2016

Ben Taub Hospital: Emergency Room Houston TX

Provided direct patient care and indirect to assist smooth functioning of unit

Performed vital signs such as blood pressure, pulse, respiration, temperature, SP02, blood sugar, EKG,

Blood draws.

Provided safe and expert care for patients regarding nutrition, hygiene needs

Helped with the entrance, discharge and transfer of patients, ambulate, transferred and lifted patients.

Clinic Manager

December 2014 - April 2015

MD Kids Pediatrics Houston TX

Oversee day to day operations of clinic including management of clinic staff.

Oversee recruiting and training new employees, conduct performance evaluations, and conduct salary

reviews.

Answered phones, greeted patients and collected patient information, such as demographics and

insurance to update medical records and billing claims.

Follow clinics budget, oversee accounts receivable procedures and oversee clinics maintenance.

Manage office and medical supplies purchases and inventory. Perform accounting, billing, and banking

procedures including cash deposits.

Lab Assistant

August 2012-October 2014

San Jose Clinic Houston TX

Collected blood specimens, urine, stool, sputum and new employee drug testing.

Performed blood draws, Point of care: UPT, FLU, Strep tests, UA dipstick,

Performed quality controls for POCT labs.

Centrifuge specimens, send out to labs for processing.

Examined patient specimens with various laboratory tools.

Noticed signs of abnormalities or disease states within lab test results.

Trained phlebotomy students.

Medical Assistant/ CRA/ Data Coordinator

January 2011 - January 2012

Dependable Clinical Research Houston TX

Patient recruiting interviewed patient for qualifying research study

Triage, vital signs such as: weight, height, BP, pulse, sp02, EKG

Performed blood draws and sent out

Performed clerical duties, scheduled and canceled appointments, answer phones, return calls, reviewed messages.

Fax, ordered supplies, entered patient information in database.

Medical Assistant/ CRA/ Patient Recruiter

September 2009 - January 2011

Texas Center for Drug Development Houston TX

Phone interview with patient for qualifying research study.

Performed vital signs such as: weight, height, BP, sp02, pulse.

blood draw, blood processing, specimen centrifuge, EKG

Scheduled and canceled appointments, fax, performed clerical duties, answer phones and returned calls.

Managed two other staff, ordered office and medical supplies, imported patient documents into charts.

Medical Assistant Externship

June 2009 - August 2009

Endocrine Consultants of Texas Houston TX

Answered phones, returned calls, fax, file

Insurance verification,

Scheduled and canceled appointments

Patient triage, vital signs, injections, blood draw

Assisted billing department, checked balances.

EDUCATION

Diploma:

Medvance Institute, Houston, TX

October 2009

Southwest Phlebotomy Certifications, Houston, TX

September 2014

CERTIFICATIONS

Certified Medical Assistant: National Health Career Association, Houston TX

Oct. 2016- Oct. 2020

Certified Phlebotomy Technician: Southwest Phlebotomy Certifications, Houston TX

Sept 2014- No expiration

CPR: American Heart Association, Houston TX

March 2018- June 2022

AWARDS

Employee of the Month January 2014, San Jose Clinic

Employee of the Month October 2017, San Jose Clinic

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