Back Office Sap

Contact Information

************@*****.***

+355-***-***-***

Rruga S.Bruzi Tirana Albania

Languages

Albanian

Native

English

Advanced

Italian

Elementary

Programming Languages

C/ C ++/ C#

PHP

JavaScript

HTML

CSS

Software Skills

Microsoft Office

SQL Server

Visual Studio

Notepad

Notepad ++

Adobe Photoshop

Personality

Communicative

Optimistic

Exactitude

Energetic

Creative

Patient

Denada Nuraj

OBJECTIVES

Seeking a position to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible. To add valuable assets to your esteemed organization as an active member.

EDUCATION

2015-2018

Bachelor of Information and Communications Technology

Faculty of Natural Sciences

University of Tirana

Tirana Albania

WORK EXPERIENCES

2018- Present

Information and Communications Technology Process Technician – Multiservis Center H.D shpk

The job consists on back office, help desk and maintenance of internet for Telecom Italia.

INTERSHIPS

●SAP CRM and CC Support Team -

Albtelecom sh.a Kashar

05.09.2017- 06.10.2017

The topics developed during the practice are:

-SAP CRM Sales Module

-SAP CRM Service Module

-SAP CRM Marketing Module

-SAP BCM (Contact Center Module)

-SAP CC (Convergent Charging)

-SAP ERP (RMCA, FI-CO, SD, MM, PO)

-GIS (Geographical Information System)

-RIM (Resource Inventory Management)

-PI (Process Integrator Middleware)

-Programming (C#, JavaScript)

CERTIFICATION & COURSES

●Web Design - DRFPP1 Tiranë, 10.06.2017 -14.11.2017

The topics developed during the course are:

- Basic knowledge on HTML

-Basic knowledge on CSS

-Basic knowledge on JavaScript

-Basic knowledge on Adobe Photoshop

- Basic knowledge on DREAMWEAVER

Contact this candidate