Customer Office

Thomas J. Russo

**** ****** ******** ****, ** ***06 · 814-***-****

********@***.*** · www.linkedin.com/in/thomasjohnrusso

EDUCATION

John Carroll University, University Heights, OH May 2022

Bachelor of Science in Business Administration

Double Major: Accountancy and Finance

GPA: 3.95

3x Dean’s List Honoree

PROFESSIONAL EXPERIENCE

John Carroll University, University Heights, OH September 2019 – Present

Business Office Intern

Assist the Controller with miscellaneous needs such as entering invoices, filing direct deposits and checks, and verifying purchasing card statements

Erie Insurance Group, Erie, PA May 2019 – August 2019

Summer Intern

Worked as a Servicing Specialist to verify policy information, reach out to agents pending any questions regarding their customer's policy, and program any necessary changes to the policy

Assisted the Customer Numbering team in organizing, maintaining, and numbering incoming personal line policies

Attended weekly meetings to keep up to date on deadlines and expectations for our work

Kahkwa Country Club, Fairview, PA May 2016 – Present

Caddy

Communicating with local business leaders and other members of the course

Assisting members with their golf equipment and providing advice on the greens when needed

INVOLVEMENT AND HONORS/AWARDS

Boler Business Leadership Society August 2018 – Present

Attend bi-weekly meetings and network with local business leaders

El Salvador and U.S./Mexican Border Immersion Trip September 2019-January 2020

Attended weekly meetings, seminars, and retreats to prepare for immersion experience

Alpha Sigma Nu March 2020 - Present

The John Carroll University chapter of Alpha Sigma Nu invites 4% of each class to officially join based on your academic achievement. Alpha Sigma Nu recognizes students who excel in scholarship, loyalty, and service.

Cohen and Co. Sophomore Accounting Award April 2020 – Present

Selected to receive a tuition scholarship award based on my academic performance in Accountancy and elsewhere at John Carroll University

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