Service Management

SUSAN IJEOMA IGWE

FLAT *, BLOCK *, B CLOSE, ** ROAD, FESTAC TOWN, LAGOS.

Phone: 070********

Email: ****************@*****.***, ***********@*****.***

PERSONAL DATA

Date of birth: 15th April, 1996

Sex: Female

State of origin: Abia

Nationality: Nigerian

Marital status: single

PROFILE

I am a good team player, an effective communicator and willing to learn in oder to improve my skill and add more value to my team. I always strive for precision and excellence in any given task, thereby attaining and achieving set organization goals and objectives.

EDUCATION

Wisconsin International University College, Accra Ghana 2017

B.A Human Resource Management (second class upper division)

Command Day Secondary School, Ojo Military Cantonment, Lagos 2012

Senior School Leaving Certificate

EXPERIENCE

May 2019 - 2020

HR Personnel – National Youth Service Corps (NYSC)

Responsibilities

Recruiting and liaising with potential clients

Reception of potential clients

Monitoring and updating potential clients data

January 2018 - November 2018

Administrator/ receptionist – Holy Family Info Tech Services

Responsibilities

Identifying and providing solutions to customers enquiries

Preparing daily and monthly financial report

General reception coordination

Trainee supervision

KEY SKILLS

Proficiency in the use of Microsoft office tools

Strong analytical skill

Excellent communication and interpersonal skills

CERTIFICATIONS

National Youth Service Corps (NYSC) 2020

Sansvid-M International (Ikeja, Lagos) 2020

Project Management Professional (PMP)

Customer Relationship Management (CRM)

Human Resource Management (HRM)

Health Safety and Environment (HSE)

ICT Essentials

Barrytraum Group international (Accra, Ghana) 2015

Competency based management training in personality, behavior and performance

INTERESTS

Reading, volunteer work and traveling

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