DOUGLAS HIGGINS

** ********* ******, ********, ***** Carolina 29910

adf5n7@r.postjobfree.com · 404-***-****

Results-Oriented, Experienced Business Development/Sales Executive

Business Development – Growth & Share Building – Client Retention – Revenue Forecasting – Lead Generation Pipeline Development & Management – Sales Planning – Operational Planning – Customer Service

EXPERIENCE

TRU SERVICE GROUP, CHICAGO, IL

SENIOR ACCOUNT EXECUTIVE, AUGUST 2019 – MARCH 2020 – Position eliminated due to COVID-19 Industry Impact

oRecruited to bring customer relationships to growing trade show industry supplier

oDemonstrated immediate impact by moving 12 customers to new company within 4 months of joining team

oGenerated revenue for both my division and a sister division of the company through lead generation

NTH DEGREE, INC, DULUTH, GA

SENIOR ACCOUNT EXECUTIVE, JANUARY 1987 – AUGUST 2019

oLed a consistently-growing, multi-million dollar business unit for 30+ years. Responsible for all business development, account management, and day-to-day implementation for 100+ customer relationships and 500 projects at 200 trade shows and events annually

oServed as relationship developer for business-to-business clients of all sizes, including several Fortune 500 companies and many small to medium-sized businesses

oAchieved annual quota attainment of 95% - 105% with sales goals that increased each year

oManaged all phases of sales process to meet revenue goals: identify, qualify, propose, close, up/cross-sell

oLed client and operations communication to build relationships and create individualized plans for each project

oDeveloped and tracked yearly budgets for key clients like Siemens to ensure on-budget performance and to measure cost savings, cost avoidance and overall service performance

oImplemented client projects through collaboration with up to 15 vendors at a time to ensure project success

oPartnered with various labor unions in each convention city to implement projects under specific jurisdictions

oCollaborated with advertising agencies and exhibit houses to plan projects from start to finish

oProvided oversight and leadership to account managers, project managers and coordinators for daily tasks including planning, event logistics, reporting, and communication to ensure client satisfaction and contract fulfillment

AWARDS & RECOGNITION

o$145 Million in Total Sales during Nth Degree career

oTwo-time Top Business Unit Award for Overall Performance

oTwo-time All Star Award for Top Revenue

oTwo-time $6 Million Club Award Winner

oAward of Excellence Winner Voted on by both Sales & Operations Team Members

o30 Years of Service Tenure Award in 2017

SALES & TECHNICAL SKILLS

Client Acquisition and Retention – Project Management – Estimating – Cross-functional Team Leadership

CRM/Salesforce.com – Microsoft Office Suite – Microsoft Dynamics 365 – Persistence and Self-Motivation

EDUCATION

WESTERN KENTUCKY UNIVERSITY, BOWLING GREEN, KY

BACHELOR OF ARTS, ECONOMICS AND BUSINESS ADMINISTRATION

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