Social Media Medical Billing

SHUYING ZHAO

315-***-**** *******@***.*** https://www.linkedin.com/in/shuying-zhao/

EDUCATION

M.S., Information Management, Syracuse University, GPA:3.9/4.0 May 2020 Certificate of Advanced Study in Data Science

Relevant Coursework: Database Management, Management Information Systems, Cloud Management, Big Data analysis, Natural Language Processing, Information Visualization, Data Analytics, Data Science, Information Policy B.S., Economics, University of Minnesota-Twin Cities, GPA: 3.6/4.0 May 2017 Minor in Business Management & Minor in Statistics Relevant Coursework: Introduction to Econometrics, Regression Analysis, Data Analysis, Financial Economics, Elements of Accounting I & II, Management Accounting

WORKING EXPERIENCE

Project Manager, iConsult Collaborative, Syracuse University May 2019 to Present

• Advise 10+ clients to address business issues based on client needs through requirements gathering and industry trends

• Manage 6 projects with 30+ students scheduled to work on deliverables including implementing new system, building websites with database, analyzing the city dataset, creating dashboards and improving workflows

• Design and execute project management plans covering stakeholders’ communications, timelines, quality assurance, performance evaluation, and risk mitigation

Database Administrator, Social Computing System Lab, Syracuse University January 2019 to May 2019

• Managed database of the app and created statistic dashboards to tract students and courses information, then provided updates to stakeholders, including professors, faculty and students

• Analyzed research regarding location-based attendance of Syracuse University athletic team members using MySQL and reported statistic results utilizing Pivot Tables of Excel to the team leaders

• Performed Troubleshooting on system functions to determine defects of room beacons to maximum use and uptime of the app attendance systems

Billing Assistant, Blue and White Taxi September 2017 to June 2018

• Managed and tracked medical billing and insurance data on an internal CRM system for clients

• Analyzed monthly expense reports to identify opportunities for reducing costs and improving profits by using Excel LEADERSHIP EXPERIENCE

Managing Partner, iBranch, Syracuse University September 2018 to May 2020

• Lead a team of ten participants to address the needs of Chinese iSchool students on such things as solving career barriers, building career plans and communication skills improvement

• Lead weekly student events for improving technical skills and knowledge, including inviting alumni for experience sharing and resources sharing, interview questions practicing

• Promote events and career information for Chinese graduate students on different social media platforms such as LinkedIn, Facebook, Instagram and WeChat as well as on campus Finance Leader, Chinese Students and Scholars Association, University of North Dakota January 2014 to May 2015

• Led the finance team to appropriately budget and allocate funds fees (between $3000 to $4000 per event) in CSSA to design annual Mid-Autumn and Spring Festivals, which served around 300 people per event

• Audited and balanced CSSA accounts to maintain accountability and compliance to standards TECHNICAL SKILLS / CERTIFICATION

Certification: Certified Associate in Project Management (CAPM), Microsoft Office Specialist (MOS) Excel 2016 Programming languages: Python, MySQL, R, SAS and Stata Tools: Microsoft Power BI, Tableau, Microsoft Office, Access and Visio, Adobe Illustrator, Amazon AWS, Google Cloud Language: Chinese (Mandarin) and English

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