Customer Care Service
Resume:
Frank Ross
Colorado Springs, CO 80918
********@*****.***
Skills
Accounts Receivable including; reconciling, posting cash payments, posting credit card payments and customer calls. Customer Care including; order entry, technical support, accounts receivable. Manufacturing experience including; forklift, assembly, cycle counting, team lead and training. Experience
Sept 2017 - April 2020
Westone Laboratories - Customer Care
● Received customer service calls
● Helped train new reps in accounts receivable
● Technical support for earmolds
● Entered Supply orders
July 2002 - Sept-2017
Westone Laboratories - Accounts Receivable
● Open and process all check payments
● Reconcile problem accounts
● Make collection calls
● Team lead in accounts receivable
● Train new employees in check processing
● Process credit cards
Other Qualifications
● Mechanical assembly
● Testing and repair of electrical and gasolene engines
● Team lead in production environment
Education
1993
Pikes Peak Community College -Associates in Accounting 3.4 GPA
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